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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
242 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 242 reviews
June 13, 2018
Great as always!!! I've been a Dodge customer for over 9 years each team member always gives me great customer service and answers all my questions and concerns. I've been a Dodge customer for over 9 years each team member always gives me great customer service and answers all my questions and concerns. More
by MCBE0810
Verified Customer
June 12, 2018
They have earned my respect. The dealership did an excellent job helping me to select my new car, get the right warranty offerings for me, and, most importantly, handled 1 issue w The dealership did an excellent job helping me to select my new car, get the right warranty offerings for me, and, most importantly, handled 1 issue with diplomacy, composure, and effectively. You want to know that your dealer will give their best effort in keeping you happy and building a good relationship. These things are why I like Westgate Dodge, and why I continue to do business with them. I would buy another vehicle from the dealership. Thank you Tim Grissom for setting a very high standard of customer care. More
by KITEFISHER
June 12, 2018
Very satisfactory I received good attention to my needs, they were agreeable to negotiate to reach a price I could live with, and salesman Hayes was very helpful in cov I received good attention to my needs, they were agreeable to negotiate to reach a price I could live with, and salesman Hayes was very helpful in covering all my questions. The documents officer, Mr. Morris was personable, instructive, and left me feeling good about doing business with Westgate. More
by FREAD
Employees Worked With
Mr. Hayes (Sales), Mr. Morris
June 08, 2018
Professional and timely. Waiting lounge is clean. Thoroughly reviewed my service history to make recommendations. I would go there again And recommend this dealer and timely. Waiting lounge is clean. Thoroughly reviewed my service history to make recommendations. I would go there again And recommend this dealer to friends. More
by AHMAMAROSS
Employees Worked With
Brian King
June 08, 2018
Great Service! It was a very pleasant experience and I would take my care back to them again! They keep me updated on the progress of my repairs and it was ready for It was a very pleasant experience and I would take my care back to them again! They keep me updated on the progress of my repairs and it was ready for me to pick up when they told me it would be. More
by JLBYRD1982
Employees Worked With
Carolyn
June 08, 2018
Bought a service package . I bought a service package when i brought my truck in for service they told me it had expired, they did not tell me I had to use them them quickly.I f I bought a service package when i brought my truck in for service they told me it had expired, they did not tell me I had to use them them quickly.I feel like the ripped me off. More
by SEAHAWK625
Employees Worked With
Adam Nanni
June 07, 2018
Truck NOT fixed Third time in for the SAME problem, STILL NOT FIXED... Intermittent problem needs more than someone that reads codes, and still not resolving problem Third time in for the SAME problem, STILL NOT FIXED... Intermittent problem needs more than someone that reads codes, and still not resolving problem… Apparently all there is now is parts replacers, not mechanics… More
by KENGARNER1@
Employees Worked With
Adam Nanni
June 05, 2018
Great experience Smart sales team and quality truck. And it was really easy to get the deal done both financially and the delivery was exactly what we needed. Smart sales team and quality truck. And it was really easy to get the deal done both financially and the delivery was exactly what we needed. More
by BKINGERY0
Employees Worked With
Glen Mulder
June 05, 2018
Best place to buy a car. These guys are awesome and helped me walk out of there with the jeep I wanted and the monthly payment I wanted I highly recommend this place they work These guys are awesome and helped me walk out of there with the jeep I wanted and the monthly payment I wanted I highly recommend this place they worked with me with the money down and the monthly payments. Thanks Guys!!! More
by CANDYMINTS3
Employees Worked With
The salesmans name was Lou
June 05, 2018
Great customer service Friendly helpful people. Clean, comfortable, well stocked waiting area. They even had toys for my 3 year old to play with. Quick on spot service with Friendly helpful people. Clean, comfortable, well stocked waiting area. They even had toys for my 3 year old to play with. Quick on spot service with a smile. More
by SPRINGERDOORS
Employees Worked With
I don't remember
