Westgate Chrysler Jeep Dodge RAM - Service Center

Great service Went in to have a few things taken care of. Was able to get everything fixed fairly quickly and was given a good explanation of the findings. Went in to have a few things taken care of. Was able to get everything fixed fairly quickly and was given a good explanation of the findings. More

Quick oil change even without an appointment I needed an oil change and didn't have an appointment. They took me in and had me put the door in less than an hour. Nice job! I appreciated the se I needed an oil change and didn't have an appointment. They took me in and had me put the door in less than an hour. Nice job! I appreciated the service! More

recall upgrade The recall software was installed. I was sent a text which gave me a number to send inquires to. When I texted that number for a time estimate, no rep The recall software was installed. I was sent a text which gave me a number to send inquires to. When I texted that number for a time estimate, no reply was sent. I sent a 2nd text asking for a time update and was called to let me know that my car was ready to be picked up. More

Great service! I went into the service department and each person was very courteous. I thought that I had to wait a for a long time. But, they were fast and prompt. I went into the service department and each person was very courteous. I thought that I had to wait a for a long time. But, they were fast and prompt. I loved the waiting room because there's TV, snacks, and coffee. You can plug up any of your devices. It felt like home. Oh, they also gave me a complimentary, carwash. I would recommend their service dept. More

Happy Customer!!! Fernando and Michelle are the BEST. Danny is amazing too! Customer service is on point. This is why I purchased my Jeep here! I can’t say thank you al Fernando and Michelle are the BEST. Danny is amazing too! Customer service is on point. This is why I purchased my Jeep here! I can’t say thank you all enough for servicing my Jeep and making sure I purchased the best extended warranty to fit my needs. More

Friendly All the employees were nice and genuine with me, Scott gave me a piece of mind making things easy for me the girl in the front desk was very nice too All the employees were nice and genuine with me, Scott gave me a piece of mind making things easy for me the girl in the front desk was very nice too and my truck was delivered in a timely manner More

Warranty recall Was in and out in a flash! Live 2 miles from the Rick Hendricks Jeep dealership in Fayetteville, but drive 1 1/2 hours to Westgate because of courteou Was in and out in a flash! Live 2 miles from the Rick Hendricks Jeep dealership in Fayetteville, but drive 1 1/2 hours to Westgate because of courteous people that work there. More

Recommend with Reservations (Update) My wife and I have not had a good experience so far with this dealership. We bought a brand new vehicle and took it in for an issue along with a warra My wife and I have not had a good experience so far with this dealership. We bought a brand new vehicle and took it in for an issue along with a warranty service and it has been a struggle just to get the service department to communicate with me about the status of my vehicle. Going on day two with much frustration and miscommunication about this issue. There have been a few positive people that have tried to help but overall I would not recommend this dealership at this point. Update - Management did contact me on these issues. They are working hard on getting a service center open to reduce issues with service related complaints. My issues with the dealership have been resolved and I felt I should provide an updated response to my initial evaluation. Larry worked hard to handle these issues and I appreciated his communication with me. More

Do Not Honor Coupons/ Nickel and Dime They do not honor their own coupons. They are a nickel and dime service center. I called last week (5/14) and requested an appointment for transmissio They do not honor their own coupons. They are a nickel and dime service center. I called last week (5/14) and requested an appointment for transmission work and noted I had a coupon of 15% off. They gladly took my information and made an appointment for today (5/22). I dropped my car off at 7:30am and they called saying it was ready at 3:45PM. I ride up there to get my car and before paying I hand the guy my coupon. He says I cannot use that coupon as I did not state specifically to him I had a coupon when I dropped the car off. However, I dropped the car off with in a completely different guy that morning. He stated the warranty would not allow him to go back and change the price. The rebate should have been for $45, instead he was so worried about his profits he gave me a lousy free $4.00 car wash. He did not offer an item with a comparative compensation like a tire rotation or oil change. I am very disappointed the manager allows this type of business to be conducted. More

Customer Support at is Best!! Working with Aneta Chavdarova has always been a great pleasure. She was so awesome I’ve bought two cars from her. When you find a sale person who yo Working with Aneta Chavdarova has always been a great pleasure. She was so awesome I’ve bought two cars from her. When you find a sale person who you can tell truly cares about your wants and needs and delivers above and beyond what you expected you’ve found the diamond in the rough. I go in for routine service and I see Aneta with welcoming warm smile. We still chat to this day and I refer anyone looking for a quality vehicle to my good friend Aneta. More