Westgate Chrysler Jeep Dodge RAM - Service Center
Raleigh, NC
113 Reviews of Westgate Chrysler Jeep Dodge RAM - Service Center
I worked with Nabil. He is the best. He did everything to make sure my purchase was perfect for my Acura. He went above and beyond. I have never worked with such a great salesperson :) I will never buy anot make sure my purchase was perfect for my Acura. He went above and beyond. I have never worked with such a great salesperson :) I will never buy another car from anyone but him :) He rocks!! And I love my new car. More
I was in at Westgate to get my trucks oil changed and to check about a rattle I heard in the front end. My service writer was Paul Roland and technician was Clayton. It was all women sitting in waiting ro check about a rattle I heard in the front end. My service writer was Paul Roland and technician was Clayton. It was all women sitting in waiting room that day and we were discussing how car dealerships and repair shops takes advantage of women. Well, Mr. Roland called me back and introducted me to Clayton and he put my car up and found where the rattle was coming from. He also thought that it could be from the ball joints but he said he wouldn't do anything to them unless it kept rattling after fixing my underpin (I guess that is what it is called.) He could have replaced all my ball joints and bearing but instead he changed my oil and put a couple of Christmas tree bolts in the panel where they had fallen out. He was just very honest with me and I do appreciate that. I would recommend Westgate Jeep for purchasing a car and also repairs. I actually negotiated free oil changes when I purchased my truck and when they run out I will continue to have my oil changed there. I own a Dodge Dakota and love it. I has been a great truck for me. I actually purchased it to pull my camper but I drive it every day of the week. Debbie More
I have NEVER been to ANY dealership that has impressed me as much as Westgate Chrysler Jeep in Raleigh. The moment you enter the door, you are treated the way customers were treated 20 years ago. You are a as much as Westgate Chrysler Jeep in Raleigh. The moment you enter the door, you are treated the way customers were treated 20 years ago. You are a PERSON, not a NUMBER !! They go out of their way to make sure you are not only comfortable during your stay, but they make sure you UNDERSTAND EXACTLY what is wrong with your vehicle, and what they can do to fix it. You are given regular updates as to what is happening while they service your vehicle and they perform no work without YOUR consent to do so. I drive over 100 miles from the coast because the level of professionalism at Westgate far exceeds any other dealership I have ever been to and I have been driving 32 years. Their parts prices are the lowest from the coast to Greensboro (that's how I found them !) In a day in time that customer service is so RARE in its truest form, I feel blessed to have found such a wonderful place to keep my "wheels rolling" safely underneath me. I CHALLENGE any JEEP owner in eastern North Carolina to check them out first chance you get. The ONE thing you will leave this dealership with is the knowledge that CUSTOMER SERVICE the way it "used" to be can be found tucked away just off 540 in Raleigh. Kristen Sanders More