Westgate Chrysler Jeep Dodge RAM - Service Center

Westgate Dodge is amazing. From buying the car to getting service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a D service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a Dodge then you must choose Westgate. More

I bought my ’05 Jeep Liberty new from O’Neal Jeep on Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I mov Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I moved my service business there as well. Paul is reason Westgate services my jeep. His professionalism and “customer first” attitude makes Westgate’s service department as example for others to follow. Paul is a real asset to Westgate. I will only let one mechanic, Eddie, work on my jeep. If Eddie is off that day, I wait. I have complete confidence that my jeep is being well cared for and is in top mechanical shape. More

Bought a used vehicle from them and have had nothing but problems. Have taken it in twice and its still not fixed. Would not recommend them at all. Poor customer service. I left a message for the service ma problems. Have taken it in twice and its still not fixed. Would not recommend them at all. Poor customer service. I left a message for the service manager to call me twice and still no response. When I got home after taking it there for the second time, I had dirt and grease all over my steering wheel, floor mats, and door molding. More

I recently hit a curb and dented the rim and damaged the tire on my Dodge Viper. The tire and rim were covered by an extended warranty (which was not purchased at West Gate). At first the company servicing tire on my Dodge Viper. The tire and rim were covered by an extended warranty (which was not purchased at West Gate). At first the company servicing the warranty did not want to replace the tire and rim. Medhi, Customer Service Rep, went above and beyond to talk with warranty company, explain why they should replace both parts and ultimately convinced them to pay for everything. This saved me ~$1875. Thanks guys. I am now a loyal customer. Outstanding customer service! More

I recently had some work done on my Jeep and received exceptional service from their service department. The work was not only done on time and priced right at the original estimate, but the service man exceptional service from their service department. The work was not only done on time and priced right at the original estimate, but the service manager went out of his way to answer any questions I had about my repair. Highly recommend this place to anyone looking to service their cars. More

I have been very pleased with all the work done by Westgate! My latest visit was for my '97 Grand Cherokee...considering the number of parts they had to order, they had the vehicle ready in a very re Westgate! My latest visit was for my '97 Grand Cherokee...considering the number of parts they had to order, they had the vehicle ready in a very reasonable amount of time! The service advisor, Mehdi Beiknejad, was very thorough in his explanation of the work required (which matched the list of issues that was presented when the vehicle was dropped off). Mehdi is one of the most polite, friendly service advisors I've ever dealt with! All work was completed to my satisfaction, including repair of the cruise control (an issue which had completely baffled the shop where I used to have work done). Oh, and the wash/wax/vacuum was definitely worth the money! My mother has had her Wrangler at Westgate for work as well, and has been pleased with the quality of work and the alternate transportation on occasions when no acquaintances are available to give her a ride back home. Also, all oil changes that have been performed on our vehicles (I also have an '09 Grand Cherokee) have been done in a timely manner. More

Mehndi was absolutely patient with us and made paying 10000+ a little less painful. I think we could find a less inexpensive dealer elsewhere, which we may do next time. 10000+ a little less painful. I think we could find a less inexpensive dealer elsewhere, which we may do next time. More

UPDATE TO ORIGINAL POST: Well, unfortunately, after UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 20 UPDATE TO ORIGINAL POST: Well, unfortunately, after the great blend door debacle ... I had a radiator replaced at this dealership in November 2010. And, I just found out that the radiator needs to be replaced .... AGAIN. So, that is 2 pretty expensive repairs completed at this dealership totaling $1500 ... only to be in need of replacing/repairing the parts again. The service manager, Brian, was quite nice in his appeal to "earn my business". However, I refuse to have my car serviced at a dealership where 2 of the last 2 major repairs are now in need of being completed again. $1000 for Blend doors and $500 for a new radiator. Fool me once, shame on you, Fool me twice ... well, you know the rest. I had the blend doors replaced in my 2004 Jeep Grand Cherokee at this location in 2009 which is a $1000 repair. And not 18 months later (June 2011), the same repair is needed again. I took it back to this dealership and found out that they were under new management. After what could have been an extremely frustrating and more expensive experience, I spoke with the service manager, Brian, who offered to help with as much of the expense as he could. I will be back to this dealership, since they really care about the customer. More

I have been so appreciative of the fine service and attentive service personnel. I would heartily recommend Westgate Jeep to family, friends, and coworkers for service/repair and sales. attentive service personnel. I would heartily recommend Westgate Jeep to family, friends, and coworkers for service/repair and sales. More