Westgate Chrysler Jeep Dodge RAM - Service Center
Raleigh, NC
111 Reviews of Westgate Chrysler Jeep Dodge RAM - Service Center
Always great service Bought a new 2014 Jeep Cherokee. Great vehicle but when routine service is necessary Westgate does a great job. Richard was my service man the mornin Bought a new 2014 Jeep Cherokee. Great vehicle but when routine service is necessary Westgate does a great job. Richard was my service man the morning of 10/02 15 and he could not have been any better. Do not hesitate to get service done at this dealership ask for Richard and you will not be disappointed. More
I was told to not go there but went because of convenience o Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug nut on my front wheel passenger side.Not sure if anything was done so I called Scott Hayes the next morning left a message because they have a very poor message/call back process.I never heard back so I contacted the service manager a 770 number which he never called me back so I emailed Michael Bardaxis then a guy named Bobby Stewart sent this email- mr c(xxxxxxxx)I am bob stewart service manager at westgate I have tried to call several time always busy feel free to stop by or call me to get a better understanding and see what we can do to help you bobs I am not sure what is going on but I will not be using this dealership again. Scott C. More
I cannot remember having a more inspiring experience with my car being serviced than that with Will Cooper last month. The specific details are not important--it centered upon an agreed upon delivery time my car being serviced than that with Will Cooper last month. The specific details are not important--it centered upon an agreed upon delivery time being delayed interminably with false promises: that is until Will took up my cause personally by delivering me to the body shop where he actually helped do the repairs, returning to me a large part of my payment, and then insisting on my bringing my car in at a later time for a detailed cleaning as yet another apology for my initial frustration. His deep concern, professionalism, brilliant problem solving, and touching kindnesses would be extraordinary in any occupation. I am in his debt for such empathy for his customers. I can only repay him by spreading the word and being a loyal customer to Westgate because of their being smart enough and lucky enough to keep him. More
Once I found out Will and John were at Westgate I knew a drive near Brier Creek would be worth it. I know I can trust these guys and the gt the job done the first time. Thanks so much for your help. I will drive near Brier Creek would be worth it. I know I can trust these guys and the gt the job done the first time. Thanks so much for your help. I will continue to visit Westgate for my service needs and recommend it too. I think I may have hung up by accident on a survey call and wanted to make sure these guys got a great review. More
I was in need of tires. I purchased and had them installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overal installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overall this was an excellent experience. More
I took my 2012 jeep in for my first service and was told I had a hole in my axle boot and may have hit something with it by the Service Advisor. I was not happy because I have not taken my jeep off road and I had a hole in my axle boot and may have hit something with it by the Service Advisor. I was not happy because I have not taken my jeep off road and don't remember running over anything. I spoke with the Service Manager Davis Williams and he made me feel very comfortable that he would repair my vehicle at no charge and he offered me a car to drive while it was being worked on. I called Chrysler and told them how great the customer service was. Thanks, Jason T. More
This week I had my car in the dealership for Service and detailing (there were scratches and dents on the car). When I picked up the car, it looking amazing, just like it was new car. Over the past se detailing (there were scratches and dents on the car). When I picked up the car, it looking amazing, just like it was new car. Over the past several years I have bought 5 cars from the dealership (and Westgate Imports across the road) and I have always had them take care of repairs and service. I still own four of the cars and one of these cars is approaching 300,000 miles. More
I always fix my car at Westgate they got the best service ever , they are so pro and they always give u a better price . I coustom my charger RT with Mehdi Beiknejad and he did awesome job , I really recomm ever , they are so pro and they always give u a better price . I coustom my charger RT with Mehdi Beiknejad and he did awesome job , I really recommend this dealer to every one . More
Westgate Dodge is amazing. From buying the car to getting service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a D service or upgrades, they are awesome. Adam in service is a great guy, knowledgable and takes great care of my car. If your in the market for a Dodge then you must choose Westgate. More
I bought my ’05 Jeep Liberty new from O’Neal Jeep on Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I mov Capital Blvd. During the warranty period I meet Paul Rowland and always asked for him when scheduling an appointment. When he moved to Westgate I moved my service business there as well. Paul is reason Westgate services my jeep. His professionalism and “customer first” attitude makes Westgate’s service department as example for others to follow. Paul is a real asset to Westgate. I will only let one mechanic, Eddie, work on my jeep. If Eddie is off that day, I wait. I have complete confidence that my jeep is being well cared for and is in top mechanical shape. More