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Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
872 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 872 reviews
April 13, 2011
I have NEVER been to ANY dealership that has impressed me as much as Westgate Chrysler Jeep in Raleigh. The moment you enter the door, you are treated the way customers were treated 20 years ago. You are a as much as Westgate Chrysler Jeep in Raleigh. The moment you enter the door, you are treated the way customers were treated 20 years ago. You are a PERSON, not a NUMBER !! They go out of their way to make sure you are not only comfortable during your stay, but they make sure you UNDERSTAND EXACTLY what is wrong with your vehicle, and what they can do to fix it. You are given regular updates as to what is happening while they service your vehicle and they perform no work without YOUR consent to do so. I drive over 100 miles from the coast because the level of professionalism at Westgate far exceeds any other dealership I have ever been to and I have been driving 32 years. Their parts prices are the lowest from the coast to Greensboro (that's how I found them !) In a day in time that customer service is so RARE in its truest form, I feel blessed to have found such a wonderful place to keep my "wheels rolling" safely underneath me. I CHALLENGE any JEEP owner in eastern North Carolina to check them out first chance you get. The ONE thing you will leave this dealership with is the knowledge that CUSTOMER SERVICE the way it "used" to be can be found tucked away just off 540 in Raleigh. Kristen Sanders More
by krissanders63
Employees Worked With
Vicky Jo Green and Eddie Grady
March 21, 2011
Found this dealer on the internet when looking for a used vehicle in March 2011. Their prices are great, but you get what you pay for. It took over a week from signing the paperwork to actually take possessi vehicle in March 2011. Their prices are great, but you get what you pay for. It took over a week from signing the paperwork to actually take possession on the vehicle. There were some problems with the car that we wanted to have fixed before we made the purchase. They were willing to make the repairs, but every day the salesman said we would be able to pick up the car tomorrow, then we would get a call saying it was not yet ready. They blamed the problems on the place that they took the car to when their mechanics could not fix it. My issue is that when you buy a car from a dealer (new or used) that you expect it to be right when it is put on the lot. When we got the car it was dirty. The salesman was trying to clean it up before we got there. He indicated that their cleanup crew does a poor job and he tries to detail the cars that he sells himself. After getting the car, I spent a whole day cleaning the inside myself. I would not sell my personal vehicle as dirty as this car was from this dealership. We got a better price from Westgate than I have seen advertised elsewhere. I am hoping that the quality of the vehicle we purchased is better than the quality of their service. I have bought used cars from dealers before and they have always been clean and in good working order. It did not appear that they did anything more than back the used vehicle off of the truck and park it in their lot. If you are in the market for a late model used car, they have good prices - but, be prepared to go over the vehicle with a fine-tooth comb and be prepared to spend some time cleaning it yourself. More
by jc4me
Employees Worked With
Walter
