Westgate Chrysler Jeep Dodge RAM

I recently hit a curb and dented the rim and damaged the tire on my Dodge Viper. The tire and rim were covered by an extended warranty (which was not purchased at West Gate). At first the company servicing tire on my Dodge Viper. The tire and rim were covered by an extended warranty (which was not purchased at West Gate). At first the company servicing the warranty did not want to replace the tire and rim. Medhi, Customer Service Rep, went above and beyond to talk with warranty company, explain why they should replace both parts and ultimately convinced them to pay for everything. This saved me ~$1875. Thanks guys. I am now a loyal customer. Outstanding customer service! More

I recently had some work done on my Jeep and received exceptional service from their service department. The work was not only done on time and priced right at the original estimate, but the service man exceptional service from their service department. The work was not only done on time and priced right at the original estimate, but the service manager went out of his way to answer any questions I had about my repair. Highly recommend this place to anyone looking to service their cars. More

We just purchased a new 2012 Grand Cherokee from Westgate Jeep...I wanted to make the car purchase a surprise for my wife because she had over 125,000 on her 6 year old Jeep Commander...she reallyed loved th Jeep...I wanted to make the car purchase a surprise for my wife because she had over 125,000 on her 6 year old Jeep Commander...she reallyed loved the car but it was time to get a new Jeep...She really loved the Grand Cherokees new body style, but I kept telling her the Liberty was the car we were getting....Everyone at the dealership was wonderful at making her continue to beleive we were getting a Liberty and not the Grand Cherokee which she really wanted. When she got to the Dealership for delivery of her new car and we walked outside they had a huge bow on her car and she was truely surprised. Thanks to everyone there for making it a special event for both of us. The quality of care and service is way beyond what we have received at other Jeep Dealerships in the past. I would recommend Westgate Jeep for anyone looking for a new or used car. More

My wife and I went to Westgate to inquire about used Honda Odysseys. We had seen several listed over the past several months and stopped by to see what was on the lot. We found out there was an Odysse Honda Odysseys. We had seen several listed over the past several months and stopped by to see what was on the lot. We found out there was an Odyssey they had just acquired as a trade in and we returned the next day to look at the van (which we purchased). Tommy Graves was a pleasure to work with. I do not normally like the process of buying a car because I generally feel very pressured by the sales reps that I have dealt with at other dealerships in the past. This couldn't be farther from the truth with the individuals we came into contact with at Westgate. Everyone was helpful. There were several things on the van that needed attention (the weather stripping on one back door, an upholstery problem on the passenger chair, a stain on a back seat and a battery that needed to be replaced. Tommy and the Westgate team took care of those problems in a timely manner and to our satisfaction. More

I have been very pleased with all the work done by Westgate! My latest visit was for my '97 Grand Cherokee...considering the number of parts they had to order, they had the vehicle ready in a very re Westgate! My latest visit was for my '97 Grand Cherokee...considering the number of parts they had to order, they had the vehicle ready in a very reasonable amount of time! The service advisor, Mehdi Beiknejad, was very thorough in his explanation of the work required (which matched the list of issues that was presented when the vehicle was dropped off). Mehdi is one of the most polite, friendly service advisors I've ever dealt with! All work was completed to my satisfaction, including repair of the cruise control (an issue which had completely baffled the shop where I used to have work done). Oh, and the wash/wax/vacuum was definitely worth the money! My mother has had her Wrangler at Westgate for work as well, and has been pleased with the quality of work and the alternate transportation on occasions when no acquaintances are available to give her a ride back home. Also, all oil changes that have been performed on our vehicles (I also have an '09 Grand Cherokee) have been done in a timely manner. More

Since 1983 I had purchased 8 cars from Leith dealerships. 3 years ago I purchased a used Honda Pilot from Westgate Imports & Justin. Saturday I purchased a used Honda Accord from Westgate @ Old Westgate Rd 3 years ago I purchased a used Honda Pilot from Westgate Imports & Justin. Saturday I purchased a used Honda Accord from Westgate @ Old Westgate Rd with Brian. Both of my experiences were worthwhile enough to consider myself, no longer a Westgate customer, but a Westgate client!! Everyone was friendly, Brian was great to work with...no drama, no behind the scenes whispering and an excellent car at the most competitive price (and I searched online for 3 weeks) Plus this Honda Accord had some scratches on the front bumper that I considered a deal breaker. When I mentioned it to Brian he said let me check and came back with the good news "We Can Fix That!!!" I am sold on Westgate and when my (2) daughters need cars I will buy them from Westgate for sure. So long Leith. More

My salesman, Jerry Amin, is the person you should ask for the moment you walk through the doors of Westgate Chrysler Jeep. His enthusiasm, personality, concern and knowledge of the business of automobiles a the moment you walk through the doors of Westgate Chrysler Jeep. His enthusiasm, personality, concern and knowledge of the business of automobiles add up to the best car salesman I have ever dealt with. The car I bought is truly a great find, bringing my wife and me much pleasure and joy. The price was fair, especially when considering its condition and the care it has obviously received through the years. Definitely see these folks when you are in the market for a vehicle of any kind. The selection is huge, and I found the dealership does take a sincere concern in the issues someone has in the purchase of a car. As positive as my experience was at Westgate, none of it would have been possible without the total commitment to satisfying the customer, demonstrated by my salesman, Jerry Amin. More

Buyer beware!!!!!!!!!!! I purchased 2007 Honda Odyssey on June 7, 2011. We were informed at time of sale that there was still plenty of manufacturers warranty left on vehicle therefore the extended warranty June 7, 2011. We were informed at time of sale that there was still plenty of manufacturers warranty left on vehicle therefore the extended warranty would not be necessary. Within 30 days, brakes started making noise, at 63 days, air conditioning compressor died. My wife took the vehicle into dealership where she was informed that the ac was not covered under the mfg warranty and the cost to repair was $750+. I contacted the dealership and spoke with both the new and used car sales managers who both essentially told me I was S.O.L. I asked to speak to the owner (Ehsan) and was told if I would provide my number and email that he would contact me. It has been over two months and no contact. I filed a BBB complaint which they also sloughed off, and am now working with an attorney to attempt to recoup damages from expenses incurred. Fortunately I have warned off at least 20 friends and family members who had, at one time, looked at vehicles at this location, but purchased elsewhere due to our experience, and continue to do so daily. In addition, I question the "Under New Management" due to the fact that an associate at work purchased a vehicle from westgate a couple of years ago and had mechanical problems within days of their purchase. After going into detail about my conversations with the sales managers, my co-worker informed me that he too had tried to contact the owner who, coincidentally, just happened to be named Ehsan. Run as far as possible from this dealership!!!! At this point I would not even buy a keychain from this business. On Edit 11/15/11 Have since worked with Ed Scarborough (Online Sales manager) and was offered a warranty to affect the repairs needed which I did purchase, and also which the dealership upgraded to essentially bumper to bumper coverage (not including wearable parts). I am so far, pleased with Ed's attention to the matter. More