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Westgate Chrysler Jeep Dodge RAM

Raleigh, NC

2.8
872 Reviews
There's a reason why Westgate is Raleigh's only Full Line Chrysler, Jeep, Dodge and RAM Dealer. It's because we provide quality new and pre-owned vehicles at prices our customers can afford. We also offer our Westgate For Life Program with new vehicles -- Free Oil Changes For Life, Free Key Replacement, a 100,000 mile engine guarantee and more! Our knowledgeable staff will answer your questions, help you find the right car, or truck and can assist with financing. So if you're looking for a new or used Chrysler, Jeep, Dodge or Ram, stop in to Westgate and we'll get you into the car of your dreams! Have questions to ask first? Give us a call!
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6421 Old Westgate Rd

Raleigh, NC

27617

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Showing 872 reviews

January 07, 2013

We did not purchase at this time, but when we do purchase the Jeep we want, we will be going to Bill Roy and Mark Moore at Westgate. Wonderful to work with!!!! More

by rmarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Moore and
December 24, 2012

I went to Westgate expecting the typical dealer games that one would expect and that I've experienced in the past. That is not what I found here. These folks were genuinely friendly and honestly wanted t More

by DShrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Mael
December 20, 2012

I was in need of tires. I purchased and had them installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overal More

by slnichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
December 05, 2012

After EXTENSIVE searching and shopping, there were more vehicles at Weatgate than any other prospected lot that fit my criteria. John (sales) was more than patient with my long list of demands and showed More

by Misserin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2012

Jim was great! He was very intuned to my needs and very understanding. He never pressured me, which is what I have always experienced when buying other cars. He was very helpful and made suggestions. He More

by susan.parrish.33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 15, 2012

The staff was Friendly, Don was very honest and open, no surprises! This was a first for me. Sorry I can't remember finance officer name, he also treated us with respect, and honesty, gave my son great advi More

by ceigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 13, 2012

I had a great experience working with Bob and Bill. I would offer a great deal on my trade and the vehicle I purchased. I couldn't say no. I would definitely purchase another vehicle from this dealership More

by JeroldWilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 07, 2012

This was my first time purchasing a new car, and also my first time purchasing from a dealership. In the past I have avoided buying from dealerships because I did not want to be pressured into buying a vehi More

by Nicole.stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Hux
November 04, 2012

Jim was knowledgeable, helpful, presented a number of alternatives and presented a good price. He offered financing without being pushy and was accepting of non-dealer alternatives. More

by bbroedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Broedel
October 31, 2012

I called Westgate in advance and spoke with "Bob" and arranged to stop by and check out a particular style jeep they had in stock. "Bob" assured me over the phone that Westgate would beat a pri More

by Eagle31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Hux
Nov 02, 2012 -

Westgate Chrysler Jeep Dodge RAM responded

We are sorry this customer had a less than positive experience. However, to say we are not respectful to customers out of bounds. If that were the case, it is reasonable to expect that our overall dealer rating would be very low. Unfortunately, this customer simply did not get the price he wanted. Here are the facts, we offered the customer a deal that beat a competitor dealer by $290. Overall, our final offer was $893 below our cost. Upon our final offer, the customer decided to seek further negotiations and we simply declined to sell the vehicle. For the record, we employ a number of veterans who were very surprised and embarrsed to see such a conscious effort to leverage a purchase and a negative review through misuse of the uniform. For the record, we respect all people be they civilian or not. To bring us to task… suggesting discriminatory practice is in itself disrespectful and simply not true. In fact, we are one of a handful of Chrysler dealers that offer courtesy deliveries for the military. While in active service overseas, military personnel often purchase through the military and though we have not sold the vehicle, and have made no profit, we take delivery of the vehicles sometimes storing them for more than six months, at no charge, until the member of our armed forces returns. At that time we prepare the vehicle and deliver it to the returning veteran. In addition, we are a USAA preferred dealer that consistently sells vehicles to active members of the Military, as well as veterans. We are proud of the service we provide and we respect the service provided by all members of our armed forces.

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