Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We did not purchase at this time, but when we do purchase the Jeep we want, we will be going to Bill Roy and Mark Moore at Westgate. Wonderful to work with!!!! the Jeep we want, we will be going to Bill Roy and Mark Moore at Westgate. Wonderful to work with!!!! More
I went to Westgate expecting the typical dealer games that one would expect and that I've experienced in the past. That is not what I found here. These folks were genuinely friendly and honestly wanted t that one would expect and that I've experienced in the past. That is not what I found here. These folks were genuinely friendly and honestly wanted to help me. I tried Sport Durst before trying here and THOSE folks were typical of car sales folks. So glad I went to Westgate instead. Gave me a great price and exactly what I wanted on my trade-in (a very difficult combination to get elsewhere). More
I was in need of tires. I purchased and had them installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overal installed at Westgate. I was given a good price on the tires and the installation. I had priced shopped and by far there was no comparison. Overall this was an excellent experience. More
After EXTENSIVE searching and shopping, there were more vehicles at Weatgate than any other prospected lot that fit my criteria. John (sales) was more than patient with my long list of demands and showed vehicles at Weatgate than any other prospected lot that fit my criteria. John (sales) was more than patient with my long list of demands and showed me some additional options. He answered all of my questions and offered excellent options. After deciding on two used options, Garrett and Tom (finance) ran down competitive quotes for financing that not only allowed me to purchase something that had so much more than I expected, but still came in comfortably under my maximum budget. I walked away with a vehicle that had less than half of the mileage of my original option, more bells and whistles, and was still able to have the full extended warranty plus gap insurance for an even lower payment. The banks do have a lot to say about that, but these men made it happen. Whenever this vehicle ceases to manage my needs, I will be sure to return! More
Jim was great! He was very intuned to my needs and very understanding. He never pressured me, which is what I have always experienced when buying other cars. He was very helpful and made suggestions. He understanding. He never pressured me, which is what I have always experienced when buying other cars. He was very helpful and made suggestions. He was very patient and it paid off for him. I had such a good experience I not only bought a new car for myself, I also bought a used car for my son. I walked away very comfortable and happy with my two purchases. Lee the finance guy was also great!! Thanks, Susan Parrish More
The staff was Friendly, Don was very honest and open, no surprises! This was a first for me. Sorry I can't remember finance officer name, he also treated us with respect, and honesty, gave my son great advi surprises! This was a first for me. Sorry I can't remember finance officer name, he also treated us with respect, and honesty, gave my son great advice, on refinancing later so that mom can be taken off, and he can still build his credit. Really treated as if we were family, I can really appreciate it! More
I had a great experience working with Bob and Bill. I would offer a great deal on my trade and the vehicle I purchased. I couldn't say no. I would definitely purchase another vehicle from this dealership would offer a great deal on my trade and the vehicle I purchased. I couldn't say no. I would definitely purchase another vehicle from this dealership. More
This was my first time purchasing a new car, and also my first time purchasing from a dealership. In the past I have avoided buying from dealerships because I did not want to be pressured into buying a vehi first time purchasing from a dealership. In the past I have avoided buying from dealerships because I did not want to be pressured into buying a vehicle I didnt want, or into spending more than I should; I was also nervous having a lot of extra costs at a dealership. Westgate Jeep erased all of those concerns. I had the pleasure of dealing with Steve, and not only was he friendly, professional, and very knowledgable, but also he never once made me feel like he was just trying to make a sale. It was all about finding the best vehicle for me, in my price range and budget. This process took a while, and he was very thorough and patient. I also dealt with Garret, in the finance department, and he went above and beyond, working around problems specific to my situation, and getting me the lowest rate possible. Everyone I encountered at Westgate was friendly and helpful, the facilities were nice and clean, and there was not one negative thing about my experience buying with Westgate. I love my new car, and I would recommend anyone who is in the market to visit Westgate. More
Jim was knowledgeable, helpful, presented a number of alternatives and presented a good price. He offered financing without being pushy and was accepting of non-dealer alternatives. alternatives and presented a good price. He offered financing without being pushy and was accepting of non-dealer alternatives. More
I called Westgate in advance and spoke with "Bob" and arranged to stop by and check out a particular style jeep they had in stock. "Bob" assured me over the phone that Westgate would beat a pri "Bob" and arranged to stop by and check out a particular style jeep they had in stock. "Bob" assured me over the phone that Westgate would beat a price from another dealership near the military post that I'm currently stationed. Since I live approximately one hour and thirty minutes away from WestgateCJDR, and frequently work late hours, getting to this dealership was stressful to say the least. I am currently serving on active duty in the U.S. Army and made my way in uniform immediately after work. Upon arriving, I was greeted by "Bob", Jim Defreest, and a "manager" from sales. Mr. Defreest briefly showed me the vehicle of interest and took me inside to "see what the numbers are." After being quoted a number that did not come close to matching the dealers number near Ft. Bragg, I received a call from another dealership nearby (AutoparkCJD) claiming that they had the same vehicle at a lower price. As I briefly spoke with the salesman from Autopark on my cellphone, I was approached my the "manager" from sales whom I mentioned earlier. The gentleman grabbed the paperwork off the desk and stated, "that's it I'm not selling you a Jeep." To which I replied, "excuse, me." The manager then stated, "I'm not going to sell you a Jeep when your shopping around with other dealerships over the phone in my dealership." Needless to say, I felt completely disrespected and angry as I walked out.My question to Westgate is, "As a consumer, wouldn't YOU shop around for a better price on an expensive vehicle.Especially after being mislead into driving 1.5 hours to be presented with a deal much different than was stated over the phone." Apparently this dealership has a lack of respect for the customer and for Military Personnel fighting for the exact freedoms that allow for a privately owned business like WestgateCDJ to remain in existence today. The employees and employers should be ashamed of themselves and I'll be sure to inform my fellow soldiers as well as Chairman Sergio Marchionne of the condescending attitude and lack of respect that Westgate has for the average consumer and military personnel. More