Westgate Chrysler Jeep Dodge RAM

Disgusted!! I bought a Hellcat in the beginning of July 2015, They forgot to give me the 2nd red key. I called several times and always given excuses and told t I bought a Hellcat in the beginning of July 2015, They forgot to give me the 2nd red key. I called several times and always given excuses and told they would call back. Then I was told "we are mailing it/ Then 'you should get it any day" Now at the end of August I still have no 2nd red key. They barely washed it let alone prep it for delivery. I have pics of the back window that was so hazy you could barely see through it. It circles all over the back window from shipping? FILTHY!!! Horrible, unconcerned and uncaring dealership out for the biggest buck they can get. More

John Overton got me out of a jam and into a Dodge Challenger I had a costly repair to make on my older vehicle and discussed trade-in options with John Overton. He responded to my internet request very quickly i I had a costly repair to make on my older vehicle and discussed trade-in options with John Overton. He responded to my internet request very quickly in the morning, discussed viable options with me over the phone, and had me in a reasonable deal that day when I arrived. It was a great experience and John is the reason why. There was no pressure and John listens to you as a person and to your needs. When you walk on the lot, ask for John Overton and you'll know what I'm talking about. He's a great guy and is definitely an asset to Westgate. More

What a great buying experience It was a pleasure doing business with John Overton. He is the epitome of professionalism and I didn't feel pressured into making my purchase. He is al It was a pleasure doing business with John Overton. He is the epitome of professionalism and I didn't feel pressured into making my purchase. He is also helping me with a repair to the roof after I pointed it out to him after I had the car checked out. I would recommend anyone who is in the market for a new or used car to come to this dealer and especially to work with John because he works with you. More

Richard is the man! Richard made my experience great! From the second I walked into the door he made me feel welcome. I never felt pressed and he dealt with my lack of ti Richard made my experience great! From the second I walked into the door he made me feel welcome. I never felt pressed and he dealt with my lack of time perfectly. He understood what i want and what I was looking for and never made me feel like just another sale. Even after I purchased my new vehicle he took care of me when I had to bring it back in for a small repair. I couldn't be happier with my service! We will definitely be returning for my girlfriends next car! More

Personal Touch Without the Pressure Richard Grizzard made the car-buying process enjoyable ... something I never thought possible! He even came in on his day off to help us make the righ Richard Grizzard made the car-buying process enjoyable ... something I never thought possible! He even came in on his day off to help us make the right purchase. Right from the start he was excited about what we were looking for and found the exact vehicle we wanted. He was never pushy and we felt like he was looking out for our best interest. Not only did we leave with our dream car, we gained a new friend in the process. I would highly recommend Richard Grizzard at Westgate Chrysler Jeep Dodge RAM! More

Great car buying experience! We've had a great car buying experience at Westgate. Wesley Parker has helped us to find the best car for our family. He is a great professional - hon We've had a great car buying experience at Westgate. Wesley Parker has helped us to find the best car for our family. He is a great professional - honest, polite and treats his customers with respect. Wes knows the specifics of the car industry very well. Garret has helped us through the financials. He has made the whole paper-signing process very easy. We were very pleased! If we ever need to buy another car, we will definitely come to the Westgate dealership again! More

A+++! Don't Go Anywhere Else But Here! My husband and I needed to purchase a car for the first time, and we were pretty nervous about the process and didn't know exactly what to expect. We My husband and I needed to purchase a car for the first time, and we were pretty nervous about the process and didn't know exactly what to expect. We visited Westgate because of their fabulous reviews and location, and I'm so glad we did. Edward "Ed" Muhammad was our salesman, though he came across as more of a helpful and knowledgeable source rather than someone SELLING something. He really worked with us and LISTENED to us along the way--things that we were really appreciative of as first-timers. He was very informative and answered all our questions, and in 3 hours we drove off with a new/used van. We are very pleased with our experience in general, and will definitely be referring people we know to them (and to Ed!) in the future. THANK YOU so much again Westgate! More

great experience Gregg and the rest of the Westgate Dodge team worked a great deal on my trade in. I would definitely recommend Westgate Dodge to others. Gregg and the rest of the Westgate Dodge team worked a great deal on my trade in. I would definitely recommend Westgate Dodge to others. More

unless you like headaches stay away the worst car buying experience ever ,I go there to look at a truck and trade mine in tell them that I lost the title they say no problem .for one th the worst car buying experience ever ,I go there to look at a truck and trade mine in tell them that I lost the title they say no problem .for one they wont come down on price of truck an 06 Tacoma as I test drove it I tell the sales guy it shakes and vibrates this needs to be checked out ,was told I will have the mechs look at it again ,ok fine oh by the way it needs a new power steering pump we will fix it I say ok .well as were dealing he says sorry wasn't the steering pump its the water pump we will fix it ,they could have done better on my trade in and worked with the price better .so next day I come back and was told sorry it wasn't water pump it was the power steering pump and we fixed it this sales guy didn't know what the heck needed to be fixed ,so I drive off in my new truck three days later I feel the vibration getting worse I look under truck the drive shaft is about to fall off from its bracket now if it was looked at again like I'd asked they would see this in a second so I call and they get it towed I go back the next day they say its fixed seeya I get down the road and my sister whos following me calls and says hey im behind you theres a big dent in your tailgate ,so I call dealer they say how do we know you didn't do it really!!! so after there investigation the tow truck driver said it was there fault and fixed it never heard from dealer again just a absolute nightmare. oh and remember they said don't worry about not having the title guess what I get a call a week later saying I needed to turn in paperwork about my title or I don't get my registration wait didn't I pay administration fees when I bought the truck now I've got to do the leg work .and when I called the salesman one day to ask a question this guy blows me off and says sorry cant talk to ya im closing a deal so basically im done with you we got your money these guys were all buddy buddy and smiles rite after those papers were signed it was screw you seeya .but hey its not all bad he did call to try and smooth the nightmare over and to say they wanted my business again in the future your kidding rite id rather get my teeth pulled this place was a joke stay away .my sales guy is not listed on here his name was Richard ,and ken moaven was another I was told to call that never returned my call once . More

I was told to not go there but went because of convenience o Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug Went in for an oil change and tire rotation on my 2010 Jeep Commander.Came out with my oil 1 quart low,low wiper fluid,dirty air filter and wrong lug nut on my front wheel passenger side.Not sure if anything was done so I called Scott Hayes the next morning left a message because they have a very poor message/call back process.I never heard back so I contacted the service manager a 770 number which he never called me back so I emailed Michael Bardaxis then a guy named Bobby Stewart sent this email- mr c(xxxxxxxx)I am bob stewart service manager at westgate I have tried to call several time always busy feel free to stop by or call me to get a better understanding and see what we can do to help you bobs I am not sure what is going on but I will not be using this dealership again. Scott C. More