Westgate Chrysler Jeep Dodge RAM
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Happy Jeeper Ordered a 2016 Rubicon a couple months back and the sales staff kept me informed with updates of the jeeps progress while being built and delivered. I Ordered a 2016 Rubicon a couple months back and the sales staff kept me informed with updates of the jeeps progress while being built and delivered. I also spoke with and got great consultation from the parts department for customization options. Their recommendations were spot on. Everything turned out awesome and I saved money by having Westgate order and install the parts compared to a quote from another jeep customization shop. They even texted me pics of the progress as the service staff were installing the custom parts. More
Great car-buying Experience! We purchased a Jeep Wrangler on Thursday, February 25. We chose Westgate because of our previous aquaintance with Aneta Chavdarova. Aneta is very pro We purchased a Jeep Wrangler on Thursday, February 25. We chose Westgate because of our previous aquaintance with Aneta Chavdarova. Aneta is very professional and personable. She is very knowledgeable in her profession. She gave us personal attention and answered all questions to our satisfaction. We received calls from Aneta to answer any follow-up questions, and she also called after our purchase to make sure everything was to our satisfaction. We highly recommend Aneta!! She is an outstanding sales representative, and we will also recommend Westgate CJDR for our friends and family. More
Salesperson went the extra mile My sales person Aneta made my experience exceptional. I was looking for a certified pre-owned Jeep Wrangler with low miles in a certain price range. O My sales person Aneta made my experience exceptional. I was looking for a certified pre-owned Jeep Wrangler with low miles in a certain price range. On my first visit she had exactly what I was looking for, however due to my procrastination it was sold. They had nothing left in stock that met my criteria. I informed Aneta that I had two weeks to find the jeep. She would check in with me every few days to keep me updated. About a week and a half had passed since my initial visit when I received an urgent text telling me to call her ASAP. When I called her back I found that someone had traded in the Jeep that I was looking for and it had not yet even been put on their website yet. I made the trip to the dealership and made the purchase right away and they made the transaction seamless. Thanks Aneta and the team at Westgate CJD. More
Mark Moore is honest and knows what he is doing Been dealing with Mark for years. Delivers on what he says. Listened to what I wanted and tried to get best deal for my budget Been dealing with Mark for years. Delivers on what he says. Listened to what I wanted and tried to get best deal for my budget More
Service Department My 2014 Cherokee has had some recalls but everytime the service has been great and the free oil change's are very handy. No matter what the reason I m My 2014 Cherokee has had some recalls but everytime the service has been great and the free oil change's are very handy. No matter what the reason I might be at Westgate Jeep for they have always been courteous, timely and friendly and the problems are resolved correctly. The service area will not be your reason for not buying at Westgate Jeep. Thanks to Paul and the rest of the staff in the service area for taking care of my Jeep Cherokee. Greg Davitt More
looking for used ended with new recently visited a dealer in Charlotte,sales and finance were very pushy and unwilling to work with us.seen vehicle at Westgate dodge and jeep in Rali recently visited a dealer in Charlotte,sales and finance were very pushy and unwilling to work with us.seen vehicle at Westgate dodge and jeep in Raliegh.i texted sales at 7;30 one night and got quick reply,from John Overton. great guy.went to visit the next day and John was at our beck and call from the time we got there.test drove three different vehicles two used,and one new.I was able to get a new vehicle for the price of a used vehicle.I would highly reccommend Westgate dodge and John Overton for your next vehicle. More
very good experence I have been to a lot of dealerships in the past few weeks and I must say that this dealership was a pleasant surprise for my wife and myself. We went I have been to a lot of dealerships in the past few weeks and I must say that this dealership was a pleasant surprise for my wife and myself. We went to see Josh about a van and we ended up with Eric Lane as our salesmen. Eric was great not pushy at all listen to us and found what we wanted. All the guys and girls in the show room where happy go lucky this day. I would recommend this salesmen and team to anyone. Nice dealership Thanks Guys More
Always great service Bought a new 2014 Jeep Cherokee. Great vehicle but when routine service is necessary Westgate does a great job. Richard was my service man the mornin Bought a new 2014 Jeep Cherokee. Great vehicle but when routine service is necessary Westgate does a great job. Richard was my service man the morning of 10/02 15 and he could not have been any better. Do not hesitate to get service done at this dealership ask for Richard and you will not be disappointed. More
Misrepresented vehicle I did some preliminary research and found a used Lexus RX450h at Westgate. I told them I was upgrading so we could tow a light weight travel trailer. I did some preliminary research and found a used Lexus RX450h at Westgate. I told them I was upgrading so we could tow a light weight travel trailer. My research as to the towing capacity was ambiguous, depending on FWD vs. AWD and towing package. on site listed variance from 1500-5800 lb. My wife went over to scope out the car while I was at work. She looked for three things: 1) Trade-in offer for our old card, 2) whether she liked the card as equipped. 3) Most importantly, what was the car's actual towing capacity? The trade-in offer was within reason, she liked the car and when she asked the sales person the towing capacity, she was told 3500 lb. Adequate for our needs. She let me know and I arrived. Damone, the salesman was very pleasant, an mentioned the towing discussion, but not details. I mention the I had looked into ballpark rates and payments based on my credit union offerings. I have planned to collect the paperwork and review, but occasionally a dealer will actual beat the credit union. In this case they offered a longer term, which meant the payment was lower. When I got home with the vehicle and began to check the owners manual. FWD RX450h = no tow. I called to explain. I was told "all sales are final, but we can trade you for something else." Unfortunately, they nothing else that would get comparable gas mileage and tow 3500 lb. I tried to explain. I was insulted by the General Manager. On a positive note: Garret Eden, the finance guy gladly cancelled the maintenance agreements and was apologetic. While Westgate has a reasonable "buyer's remorse" policy, this was not a case of buyer's remorse, but being sold the wrong tool for the job, and then not having the correct tool in the store, but being asked to accept store credit anyway. If my wife had not explicitly asked about towing capacity, I would have to chalk this one up as a very expensive life lesson. But, she did ask. More
Great Customer Service I had a Great Experience at Westgate purchasing my vehicle . Gregg provided Amazing Customer Service . He Listened . He Understood . He assisted me I had a Great Experience at Westgate purchasing my vehicle . Gregg provided Amazing Customer Service . He Listened . He Understood . He assisted me with a vehicle that I love while custom fitting a payment that fits my financial profile . In Summary.......Professional. ........Westgate and Gregg . Thanks !!! More