Westgate Chrysler Jeep Dodge RAM

Great experience . I purchased a 2018 Charger r/t from Wes . He was professional and courteous as well as everyone we were working with on the purchase . They didn’t hav I purchased a 2018 Charger r/t from Wes . He was professional and courteous as well as everyone we were working with on the purchase . They didn’t have the exact car with the options my wife wanted . They located one by the coast and went to pick it up and we drove it home the same night . I would definitely return to Westgate dodge to buy in the future and see Wes More

Simple, no hassle, no pressure experience. This was a great buying experience. Salesman was easy-going and istened to what we wanted. Would highly recommend him! The finance process was short This was a great buying experience. Salesman was easy-going and istened to what we wanted. Would highly recommend him! The finance process was short and to the point and we didn't have sit around waiting all day - which was awesome! Great dealership! More

2018 Wrangler Awesome experience from start to finish. Everyone we dealt with from our Sales person Wesley to our Finance Manager Ahmed made our experience amazin Awesome experience from start to finish. Everyone we dealt with from our Sales person Wesley to our Finance Manager Ahmed made our experience amazing. Highly recommend you visit this dealership for your new or used vehicle needs. More

Once again, a great experience! This is my second Jeep Grand Cherokee from Westgate and we once again had an amazing experience working with Wes! He also helped get my husband into h This is my second Jeep Grand Cherokee from Westgate and we once again had an amazing experience working with Wes! He also helped get my husband into his Jeep Wrangler! Wes is so wonderful to work with he is thorough, keeps the process moving and really wants to find the car/deal that works best for us. We know this won’t be our last time at Westgate! More

West Gate went ABOVE and BEYOND! West Gate went ABOVE and BEYOND to help us find our perfect Jeep at the perfect price! Wes helped us and couldn’t have been any more helpful, and PATI West Gate went ABOVE and BEYOND to help us find our perfect Jeep at the perfect price! Wes helped us and couldn’t have been any more helpful, and PATIENT! West Gate for life set them apart from other dealerships along with their prices. Now we plan to be West Gate customers for life. Thanks Wes! More

Best car buying experience so far. Wes and Roman really did an outstanding job getting me into the Jeep I wanted for the price I could afford. Westgate five for life is a fantastic deal Wes and Roman really did an outstanding job getting me into the Jeep I wanted for the price I could afford. Westgate five for life is a fantastic deal when you purchase from them. Thanks for making my Holidays bright. More

Poor Customer Service I went to Westgate because I have purchased 3 other vehicles through then and have always had good luck with customer service in the past. I went in a I went to Westgate because I have purchased 3 other vehicles through then and have always had good luck with customer service in the past. I went in and showed the what I had to trade in and told them what I could pay even said their is a little wiggle room to get into something I like. I drive a lot for work so I would like to be comfortable in my vehicle. I am rebuilding my credit so I know it's not the best, even know that I would be a little upside down from the previous jeep. (apparently paid to much for that one) The sales guys I worked with Mark King as well as Charlie Johnson. Mark is the one I started with on Sunday. I walk in explain my situation and what I'm looking for. Tell him where I need to be pricewise and let someone checkout my car as we are looking at things. Mind you I tell him I can't do much more than what I currently paying but willing to pay more for a nicer car. My current car is a 2014 Jeep Patiot Sport not a lot of bells and whistles but it worked. I wanted something bigger like the Grand Cherokee. My Current payments are around 350 and I was willing to go up to 500 for something nicer. First Jeep he shows me has a sticker price of 40000! I don't sell cars for a living but I know I can't afford a 40000 car. I say look I can do used or new just need to keep it close to what I'm paying now. he starts pulling up different cars some meh some super nice. I'm like ok this is what I want I need it to be in this price range. He says he has to do paperwork to see where we are at. Runs it on a 2016 Jeep Cherokee Summit comes back with 1000 a month payment! I almost blew my top. I got angry and left. Get a text about some lost keys (pretty sure now it's a ploy to continue talking) advise no keys in my car. I asked him to work on another car we looked at. He says he will get back to me. I hear nothing for 2 days. comes back with after asking every so often what's going on and told I'll get back to you soon for two days says it has to be a new car, Ok what do you need from me. We need a 1000 down payment, Ok we can make this happen why don't you come in. Go in this morning they are still requesting more info come back with 789.00 a month double what I'm paying now. I told him again that I would have no problems with them saying they couldn't help me but instead they just wasted my time. Looking at the paperwork they have the car listed 2000 over what the website states. When I ask about it they say you don't qualify for that. I said it doesn't say I have to qualify why would you list it that way Charlie says that's how Leith Jeep does it. I hope my story helps you decide where you want to go to buy your next Jeep. Integrity and Honesty go a long way. More

Completely unhappy....customer service was garbage The customer service is nonexistent. All I can say is don't buy a vehicle from them. If you do,certainly don't use there service department for anyth The customer service is nonexistent. All I can say is don't buy a vehicle from them. If you do,certainly don't use there service department for anything. Completely unhappy and the customer service was garbage. More

Poor Customer Service Every experience I've had at this dealership has been awful from the salespeople to the service department. They don't honor their warranties and try Every experience I've had at this dealership has been awful from the salespeople to the service department. They don't honor their warranties and try every way they can to get out of fixing what they're supposed to. More

ExpressLane service non-existent I am extremely disappointed with the unavailability of an "Express Oil Change" on a weekend. This is not the first time I have had this problem at the I am extremely disappointed with the unavailability of an "Express Oil Change" on a weekend. This is not the first time I have had this problem at the Westgate Mopar service center. Not being able to drop my car off at 12:30 and have it serviced before the end of the day is an unacceptable service level in my opinion. Either the service should be discontinued/renamed or appropriate measures should be taken to ensure that an "ExpressLane" oil change service can be provided within reasonable time frame. More