Western Ave Nissan

Please don't go to this dealership, especially their service department. From the service department manager, Randy to the other people working there, they show no respect for a customer. I had been usi service department. From the service department manager, Randy to the other people working there, they show no respect for a customer. I had been using NorthShore Nissan in Highland Park for a couple of years with excellent service until I had to move to the South side of Chicago for work, so I decided to take may car to them. I took it in with something wrong with the heating system. As at the time I did it was covered by my extended warranty, but due to the sloppiness of the Western Avenue Nissan Service center ( they will promise to call but will never call. You call them and they never answer or say the person you are looking for is not available. Ths went on for over six month). My car went put of warranty and further faults developed from the original problem. I will be taking legal action against them. This could have been a good place to take your car to but the people running the place are so unprofessional and untrustworthy. If you just want a new car or want to repair your car, ind other dealership. Avoid these people except they change their customer service and professionalism. My two cents More

Everyone was nice and they worked with my credit to make sure I was able to drive home and I love my brand new car. sure I was able to drive home and I love my brand new car. More

A very good experience a few things could have went smoother but overall everything was great jerome and your staff did a great job thank you smoother but overall everything was great jerome and your staff did a great job thank you More

The service was great,and I will definitely come back,Eric was very helpful and got me I and out very quickly,will tell all my friends to get their cars serviced here. back,Eric was very helpful and got me I and out very quickly,will tell all my friends to get their cars serviced here. More

The service dept was great. They really took care of me. The service was quicker then I expected. To make things ,even better, my service was free. The service was quicker then I expected. To make things ,even better, my service was free. More

I have given the ratings I did because I felt I received good customer service and a good deal on the vehicle I purxchased recently. good customer service and a good deal on the vehicle I purxchased recently. More

Just want to say this is a great location if you want to buy a new or used car. The employees there are very helpful and friendly. I went a month ago to purchase a new car and they were very helpful I got i buy a new or used car. The employees there are very helpful and friendly. I went a month ago to purchase a new car and they were very helpful I got in with an idea of the kind of car i wanted and they were able to help me find the car I wanted. I will definitely recommend this dealer. If I decide to get another car, I won't think twice to go back to visit them. More

This dealership had a large inventory to choose from. I don't have the best credit, but I was treated as if I was the only person in the dealership and I was holding a bag of cash. Thank you very much for don't have the best credit, but I was treated as if I was the only person in the dealership and I was holding a bag of cash. Thank you very much for helping me buy my first new car, and the car of my dreams. More

The price of the car. You would think after purchasing three cars there already not to mention a platinum armada,a fully loaded altima. I though they would give me a good deal considering this was our fou three cars there already not to mention a platinum armada,a fully loaded altima. I though they would give me a good deal considering this was our fourth purchase instead the girl named Lisa was just trying to rip us off big time and played to many games trying to flip numbers and trick us..I will never go back because of her. I do need to say our sales guy was very nice. More

The service that I received at Western Ave. Nissan was best service I had ever received from a car dealership. The sales personnel that helped me had outstanding customer service skills. They were very best service I had ever received from a car dealership. The sales personnel that helped me had outstanding customer service skills. They were very honest and straight forward with me. My overall experience was OUTSTANDING!!! More