Westdale Used Car Super Store
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
134 Reviews of Westdale Used Car Super Store
Buying A Car Our salesman Mitch was very knowledgeable about all of the safety features and how they worked. Plus, everyone there was very friendly to me and my fa Our salesman Mitch was very knowledgeable about all of the safety features and how they worked. Plus, everyone there was very friendly to me and my family. More
Great car buying experience Everett Brown made my car shopping experience a good one. He is very professional and down to earth. I hate car shopping, mainly because of the back a Everett Brown made my car shopping experience a good one. He is very professional and down to earth. I hate car shopping, mainly because of the back and forth on making a deal. He asked what I could afford for my maximum monthly payment . And he was able to make it work within $22.00. I new that I wanted a large sedan,SUV,truck or minivan. But wasn't sure what make or model. Everett was able to find me a Mitsubishi outlander SUV, I took it for a test drive, looked it over then took it for another test drive. I was sold. The paper work took approximately 30 minutes and then out the door. The whole shopping experience took approximately 3 hours, and only that because Everett had to get the vehicle from another lot. While I went home to get something to eat. Everett and his team made what could have been a bad experience into great and hassle free shopping experience. I will be back when I need another vehicle. Thank you More
Very unprofessional!!! My wife stopped at the dealership to look at a truck they had for sale, she was told an employee was driving the truck home, she told them we would be My wife stopped at the dealership to look at a truck they had for sale, she was told an employee was driving the truck home, she told them we would be back on Saturday to look at the truck. Arrived on Saturday the truck was filthy from being driven, with drink container and paper in the front console, a child seat in the back, with a lot of salt running down the back of the console, couldn't tell if there were scratches on the leather from salt and sand from a child putting there feet on the console. I was glad they didn't clean it up so I know how the truck is being treated. I guess if that's how they treat a $30,000.00 truck, then I will go somewhere else. More
Worst Used Car I've Ever Bought Bought a used Suzuki from Westdale a few years ago. A couple of things that were big turnoffs. (1) During test drives the car hard a pretty strong Bought a used Suzuki from Westdale a few years ago. A couple of things that were big turnoffs. (1) During test drives the car hard a pretty strong febreeze / air freshener / detail polish smell to it. I didn't think twice about it, as most cars after detailing have this. However, after 2 weeks started smelling smoke and low and behold 3 weeks in the car wreaked of smoke. I asked during sale if car had ever had a smoker owner, salesman said no... but obviously either lied or didn't know. (2) When I went to pick up car 1 day after purchase, I popped hood when I got home and realized that there was no radiator overflow cap. Not a huge deal, just ordered it online for $10. (3) Again after pick up, the car didn't have any radio knobs. Probably got lost in the detailing, but is pretty annoying. Tried to contact Westdale, and got stonewalled. No response to calls, I would get a hold of a rep and then they would "get right on it". Just poor, classless sales team that I worked with and the pricing on the car that I bought really wasn't that good. Always risk buying a used car, but these guys are a much bigger risk than other dealers. Will never buy again, and have voiced my opinion to my friends/family/co-workers. More
Terryon Hudley is a great person to work with 4 out 5 stars! Terryon was a great person to work with. he worked to find the best option for my family. I will definitely be working with him again i 4 out 5 stars! Terryon was a great person to work with. he worked to find the best option for my family. I will definitely be working with him again in the future for my other vehicle need. More
Excellent & pleased Ikw ppl may deffer but this is my personal experience... I was very pleased with my experience in purchasing my new 2018 Truck. The sales person Ever Ikw ppl may deffer but this is my personal experience... I was very pleased with my experience in purchasing my new 2018 Truck. The sales person Everett was so kind to greet us outside in the rain with an umbrella. He was very professional, understanding & caring showed me that he cared about what I wanted and did not want. The dealership was very professional and organized. We would like to extend our recognition to Everett as a very professional salesman he was outgoing we wish him the best in his journey and would definitely come back to him & ur dealership. Thank you! More
Friendly & Fun Staff Westdale Used Car Superstore staff were friendly and fun, especially with my 4 year old that had to tag along! We’ll be going back for sure! Westdale Used Car Superstore staff were friendly and fun, especially with my 4 year old that had to tag along! We’ll be going back for sure! More
Good Experience Omar did a great job and the process was as painless as painless as possible. Only hiccup was when the shop didn't finish fixing the recall when they Omar did a great job and the process was as painless as painless as possible. Only hiccup was when the shop didn't finish fixing the recall when they said it would and it took 2 extra days before I could pick up the vehicle. More
eezy-peezy From noon on a Friday to late afternoon we went from looking to buying a 2016 Chevy Colorado. The staff was friendly and courteous. I didn't want a From noon on a Friday to late afternoon we went from looking to buying a 2016 Chevy Colorado. The staff was friendly and courteous. I didn't want a large truck and was very pleased after the test drive. Plus the staff put in five gallons of gas! More
Terry is the man I had a great experience dealing with Terryon (Terry) Hudley. No hasseling, great conversation and I felt that he did a great job with finding me the I had a great experience dealing with Terryon (Terry) Hudley. No hasseling, great conversation and I felt that he did a great job with finding me the vehicle that I wanted. Devin Wright (finance) put together a deal that got me into a 14 impala with payments that I am happy with also thank you guys! More