Westchester Toyota/Scion - Service Center

Amazing I gave this rating to this company because they’ve answered all questions that were needed to be answered with clarity, trust, logic and personality I gave this rating to this company because they’ve answered all questions that were needed to be answered with clarity, trust, logic and personality More

Outstanding customer service, and great work!!! I would recommend Willie Vesey any day of the week!!!! He is such a funny and charismatic service advisor. He even tell jokes! He is super attentive I would recommend Willie Vesey any day of the week!!!! He is such a funny and charismatic service advisor. He even tell jokes! He is super attentive which I really did appreciate. He addressed my concerns that I had with my vehicle and walked me through the process. No surprises, no gimmicks, just quality work and excellent service! Willie is the best service professional of any kind I have ever met. I plan on coming back to Westchester Toyota Service again. More

Worse Service They have the worse service ever I wouldn’t recommend nobody here they mess your car up and don’t wanna fix it and the manager has a nasty attitude!!! They have the worse service ever I wouldn’t recommend nobody here they mess your car up and don’t wanna fix it and the manager has a nasty attitude!!!! More

Lovely Second service experience with Caroline and i must say i am 100% satisfied.. wonderful young lady and fast service. Couldnt ask for more thank you! Second service experience with Caroline and i must say i am 100% satisfied.. wonderful young lady and fast service. Couldnt ask for more thank you! More

Outstanding service Willie is the best service professional of any kind I have ever met. He is attentive, reliable, personable, and scrupulously honest. I'd recommend W Willie is the best service professional of any kind I have ever met. He is attentive, reliable, personable, and scrupulously honest. I'd recommend Willie and Westchester Toyota any day. More

Crooks! Absolutely do not go there for servicing. They lied and tried to get me to pay for several unnecessary and additional services including telling me I Absolutely do not go there for servicing. They lied and tried to get me to pay for several unnecessary and additional services including telling me I needed new tires (saying the ones on the car which were new) were balding. I took the car to another Toyota dealership and they confirmed that I didn't need any of the unnecessary services but if I had listened to them without knowing any better I would have been out over $1,000. These are the types of people that give car dealership and mechanics a bad name. More

5,000 mile service Great customer experience all around. Fast and as friendly as can be. Caroline is particularly wonderful!! This was my first experience with the Great customer experience all around. Fast and as friendly as can be. Caroline is particularly wonderful!! This was my first experience with the service center and suffice to say I was very pleased and impressed with the whole team. More

Lies about contract specifications. Service Department. Worst possible car service. Does not follow their own contract. Makes up obscure rules that go against what’s written on the contr Service Department. Worst possible car service. Does not follow their own contract. Makes up obscure rules that go against what’s written on the contract. Refuse to provide opportunity to speak to a manager. Would not recommend to anyone. Purposely extended the time it would take to perform an oil change to inconvenience me, since I questioned their ethics. More

Friendly service Always taken care of by my consultant Hector very professional and respectable at his work and customer.overall great service and hospitality in gener Always taken care of by my consultant Hector very professional and respectable at his work and customer.overall great service and hospitality in general. Taken care of right away. More

Great It very good place & I recommend this service centers. Their customers service very nice & they have a nice & clean waiting area.they have coffee for It very good place & I recommend this service centers. Their customers service very nice & they have a nice & clean waiting area.they have coffee for customers More