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Westchester Toyota/Scion - Service Center

Yonkers, NY

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220 Reviews

220 Reviews of Westchester Toyota/Scion - Service Center

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February 15, 2019

Quick easy and friendly staff Amazing service, was informed of everything. Thank you Billy and the team. Several cars needed service was able to get them all serviced. Really appre More

by Password1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Modafferi
Feb 21, 2019 -

Westchester Toyota responded

Thank you for those kind words

January 24, 2019

Very professional and knowledgeable of your product Hector is very professional and attentive making sure you don't have to wait more than what is usual .always will bring my vehicle to him and no other More

by John Abreu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2019 -

Westchester Toyota responded

Thank you, Mr. Abreu, for the great review.

January 09, 2019

Eager to help. I have been a customer at Westchester Toyota for the past 5 years. Hector has been my service consultant from day one. His service to me has been noth More

by Punchngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Westchester Toyota responded

Thank you.

December 20, 2018

EXCELLENT SVC Glenn Veras was an excellent employee and very helpful. They even took the time to wash and vacuume my vehicle! A++++ service! Will definitely return More

by Gunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2018 -

Westchester Toyota responded

Thank you for the great review,

December 14, 2018

Frantz casimir very nasty mouth talk and abuses I went to take my car for service today I was trying to go inside the bathroom there was the direct from service and part screaming one of his employe More

by Henryfalls1484
Recommend Dealer
No
Employees Worked With
Frantz Casimir
Dec 15, 2018 -

Westchester Toyota responded

Thank you for your feedback. We apologize the negative experience. Please feel free to reach us at 888-224-4595.

December 14, 2018

Very rude place he threatened me These is a very rude place I don’t know what kind of direct manager they have in these store these guy threatened me talk to me ugly all I wanted to g More

by Henryfalls1484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frantz Casimir
Dec 15, 2018 -

Westchester Toyota responded

Thank you for your feedback. We apologize the negative experience. Please feel free to reach us at 888-224-4595.

December 11, 2018

Hector Alvarez He is a very respectable and helpful worker, always answers all your questions. Makes sure you are well taken care of. Always make my service appointm More

by Dana 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Westchester Toyota responded

Thank you for the five star review.

November 27, 2018

Very satisfied with the way I was greet when I walked in and the way my consultant helped me I definitely recommend my friends to Toyota More

by Anabelmia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Modafferi
Nov 28, 2018 -

Westchester Toyota responded

Thank you for the five star review.

September 14, 2018

Car service I went for oil change my wife was traveling in a couple of hours without appointment. Hector was Polite, Patience.and understanding. He gave me time t More

by Kofi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2018 -

Westchester Toyota responded

Thank you for the five star review.

September 13, 2018

AN AWESOME SERVICE..! Hector Alvarez was excellent service representative, was kind, willing to meet my needs.. the experience was great. they services was I as they descri More

by Doctortulitus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Westchester Toyota responded

Thank you for the five star review. Glad Hector was of great help.

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