Westchester Toyota/Scion - Service Center

Fast customer service Me and my mom went to service our vehicle and we work with caroline monegro she was great, and help my mom in all her questions. She is the best and i Me and my mom went to service our vehicle and we work with caroline monegro she was great, and help my mom in all her questions. She is the best and i we will be caoming back soon to work with her! More

The best! I work with Caroline and she was very helpful! I went in for a oil change, I recommend everyone to ask for her. !! Very nice girl I work with Caroline and she was very helpful! I went in for a oil change, I recommend everyone to ask for her. !! Very nice girl More

Toyota Camry Robert was great from the start. Robert was great help and made the experience very easy. I recommend this dealership and the staff. Top notch service Robert was great from the start. Robert was great help and made the experience very easy. I recommend this dealership and the staff. Top notch service. More

First time experience!! Wonderful service, Manny Feliz was great and very patient explained everything to me carefully. made my experience of purchasing smooth and wonderf Wonderful service, Manny Feliz was great and very patient explained everything to me carefully. made my experience of purchasing smooth and wonderful. Thank you Westchester Toyota! More

EXCELLENT SERVICE Willie kept me posted on the status of my vehicle repairs. His information was thorough and his advice was invaluable in making decisions for service. Willie kept me posted on the status of my vehicle repairs. His information was thorough and his advice was invaluable in making decisions for service. His estimates were accurate....no hidden fees, no surprises! He is professional and personable. More

Best dealer around! The service I received was top flight, they easily identified my problem and gave me a few ways to approaching it. I found the process highly informat The service I received was top flight, they easily identified my problem and gave me a few ways to approaching it. I found the process highly informative and best of all, I left with my car feeling like it just left the lot for the first time. Perhaps it's not the best thing to say, but I look forward to coming back where at least I know I will get the best service. More

A very great experience at Toyota Experience The service consultant Robert was very accommodating. He tried everything he can to help me with my problem. He even offered to give a discount on my The service consultant Robert was very accommodating. He tried everything he can to help me with my problem. He even offered to give a discount on my bill. Even the drive tester was courteous and very accommodating. More

Service I couldn't be more satisfied with my service thanks to Caroline. I was out on time and I was explained what was done to my vehicle. Something that ama I couldn't be more satisfied with my service thanks to Caroline. I was out on time and I was explained what was done to my vehicle. Something that amazed me most was the attention and the professionalism that Caroline had with me.she is great !! More

Going the Extra Service Mile . . . There aren't enough words to describe the professionalism and A+service I received when I had to bring my RAV4 in because the airbag light wouldn't g There aren't enough words to describe the professionalism and A+service I received when I had to bring my RAV4 in because the airbag light wouldn't go off; it turned out to be a damaged airbag harness. This, of course, was the worse news ever because it was during a time that I couldn't afford to be without my vehicle due to my mom's weekly medical appointments. Cost of replacing the airbag harness was, to say the least, a shock because it was not something covered by any warranty and at one point, not even by my insurance company. All I could do was cry because this was the last thing I needed and I was ready to drive my RAV4 w/o airbags. Fortunately. Willie Vesey knew exactly what to say to the insurance company and replacement was covered; I was only responsible for the deductible. Willie made arrangements and even had someone drop me off at the car rental place to make sure I had transportation during the time my RAV4 was at the repair shop. Needless to say, an unexpected problem during a very difficult time was handle with professionalism, gentleness and deep empathy. I've been fortunate to always have Willie be the service consultant I speak with and every single time he goes beyond the call of duty. More

OUTSTANDING Thank you Adrian again this guy went out of his way to wait for me after Westchester Toyota was close for business on Saturday cause a light came on d Thank you Adrian again this guy went out of his way to wait for me after Westchester Toyota was close for business on Saturday cause a light came on dash and i had no idea what the light was. she was able to but my mine at ease. More