Westchester Toyota

I came with an internet ad for a Toyota 1998, 80 000 miles. Price:5995. Seemed to be a good price. Was met reasonably friendly. Tried the car, was ok, except from terribly dirty inside, and worne out fr miles. Price:5995. Seemed to be a good price. Was met reasonably friendly. Tried the car, was ok, except from terribly dirty inside, and worne out front tires. Was explained that the car of course would be perfectly cleaned up. Salespeson wanted to discuss price. I had already shown him the ad of 5995, so I asked him what he would suggest. He wanted $9000 ... I showed him the ad again, and he suggested a bargain: $8000. My responce: Ok, so the ad is only cheating? He had to speak with his boss. Came back: Internet price is OK, but need extra $500 to "make the car ready". I accepted that, but said that I expected change of the worn-out tires in front included. After some back and forth, this was accepted. Made a deposit and signed an inteional contract. Was called later same day: They needed $200 more for the tires. I had to discuss back and forth again: Didn't we make a deal? Came back two days later to pay cash and pick up the ready-made car. Tires ok, but car still extremely dirty and full of rubbish inside. Accepted to get a prepaid cleaing, but was of course not done properly. Had to use three hours to clean it afterwards myself. Was stupid enough to accept a deal for prepaid service at their service-department. That resulted in a much worse story, they accidently damaged a hose for the powe steering; Heard a new, strange noise the first time I used it after picking it up from service. A tiny noise at first, that went worse and worse. Took it back, the system was consequentally damaged for $1700. They told me in the phone that I must have had an accident with the car, I said I didn't. I cam down to discuss it, spoke with another representative, who changed the explanation: No hose was loose, it was only "normal wear" that had made the hose leaking. They cheated me, and the worst thing: I had to have the car ready in two days, beause of going on holiday, and couldn't go anywhere else. Don't use Westchester Toyota, I would never use them again. More

I have purchased from Toyota before and that is why I brought my son there to see about a Sienna. Long story short Anson who in the beginning was friendly, took a thousand dollar check and said they had brought my son there to see about a Sienna. Long story short Anson who in the beginning was friendly, took a thousand dollar check and said they had deposited it, when they had not. He orignally had stated that they would try match Honda's deal for a trade-in ( seven thousand) . Not only didn't they match it, they wnated to give only 3 thousand . They said car had been in accident, and it was proven that it was not, so they came up to 4,500. My son (Matthew Fedor)asked them if they would pay the note on the car 6,000, he would stay w. Toyota. Anson said cannot do. Matt then told them he could not in good faith ,make the deal until he checked with Honda for a better deal. This was 9/24/07 On Monday. Anson said and I quote " you will not get a better deal". Well we did get a better deal. Although we really wanted to stay w/Toyota, the deal was so mich better. Now as of 7:30pm 9/24/07 my check ( Florence Lawless was not cashed. Matt goes back 9/25/07 1:pm (thats when Anson) started work, and he tell Matt they deposited the check. Matt calls me I get on the phone w/ Anson and I tell him the check is not deposited. He tells me to hold on , and comes back and says they have a courier who has picked up the check. I told him they can get in touch w/ the couier, and he says they can't. Asked him why they deposited check and he really could not answer. Anyway I had to spend 30.00 to put a stop payment. As of 1:30PM 9/25/07 CHECK WAS NOT CASHED . I will never step foot in that dealership again. Are they that hard-up that they would take someone's check when a deal has not been finalixed. My husbanD with be buying a new car soon It would have been a Avalon, but now not so sure. If we do it will not be from WESTCHESTER TOYota!!!.I have sent numerous people to Toyota . You can rest assure I will tell everyone what happened . I will be writing letters to the CEO IF YOUR COMPANY. I would also like my 30.00 refunded because of this nonsense. I am soooo disappointed IN Anson More

My mother, who is almost 90, went into Westchester toyota dealership thinking she would be helped by the dealer of her car a Camery. She had a flat and seems that she is being sold a $400 snow job. toyota dealership thinking she would be helped by the dealer of her car a Camery. She had a flat and seems that she is being sold a $400 snow job. That's taking advantage of a woman, an old woman, and you should be ashamed. More