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Westchester Toyota
Yonkers, NY
2,462 Reviews
Sales
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.
Service
Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.
Parts
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,462 reviews
September 26, 2007
I have purchased from Toyota before and that is why I brought my son there to see about a Sienna. Long story short Anson who in the beginning was friendly, took a thousand dollar check and said they had brought my son there to see about a Sienna. Long story short Anson who in the beginning was friendly, took a thousand dollar check and said they had deposited it, when they had not. He orignally had stated that they would try match Honda's deal for a trade-in ( seven thousand) . Not only didn't they match it, they wnated to give only 3 thousand . They said car had been in accident, and it was proven that it was not, so they came up to 4,500. My son (Matthew Fedor)asked them if they would pay the note on the car 6,000, he would stay w. Toyota. Anson said cannot do. Matt then told them he could not in good faith ,make the deal until he checked with Honda for a better deal. This was 9/24/07 On Monday. Anson said and I quote " you will not get a better deal". Well we did get a better deal. Although we really wanted to stay w/Toyota, the deal was so mich better. Now as of 7:30pm 9/24/07 my check ( Florence Lawless was not cashed. Matt goes back 9/25/07 1:pm (thats when Anson) started work, and he tell Matt they deposited the check. Matt calls me I get on the phone w/ Anson and I tell him the check is not deposited. He tells me to hold on , and comes back and says they have a courier who has picked up the check. I told him they can get in touch w/ the couier, and he says they can't. Asked him why they deposited check and he really could not answer. Anyway I had to spend 30.00 to put a stop payment. As of 1:30PM 9/25/07 CHECK WAS NOT CASHED . I will never step foot in that dealership again. Are they that hard-up that they would take someone's check when a deal has not been finalixed. My husbanD with be buying a new car soon It would have been a Avalon, but now not so sure. If we do it will not be from WESTCHESTER TOYota!!!.I have sent numerous people to Toyota . You can rest assure I will tell everyone what happened . I will be writing letters to the CEO IF YOUR COMPANY. I would also like my 30.00 refunded because of this nonsense. I am soooo disappointed IN Anson More
by FLORNCE LAWLESS
Employees Worked With
Anson
March 20, 2007
My mother, who is almost 90, went into Westchester toyota dealership thinking she would be helped by the dealer of her car a Camery. She had a flat and seems that she is being sold a $400 snow job. toyota dealership thinking she would be helped by the dealer of her car a Camery. She had a flat and seems that she is being sold a $400 snow job. That's taking advantage of a woman, an old woman, and you should be ashamed. More
by sstuey
