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Westchester Toyota

Yonkers, NY

4.6
2,460 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,460 reviews

September 04, 2008

I dont know how people could complai about this dealer I have been nuying cars and using there service department for 11 years and I always refer people there and they always get great service and an unbeat More

by thomas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich prager,anson castillo,staff
September 02, 2008

I went in to purchase a car. I had a preapproval and a specific budget that I had to stick to. I inquired about a couple of cars that I had seen online and the prices I was given were at least $1000 to $ More

by dmcg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel A. Chanan-Khan
July 23, 2008

Stay away! These people are absolute crooks. I bought Stay away! These people are absolute crooks. I bought my Corolla from Westchester Toyota and, although the salesperson I dealt with was rather arrog More

by cinci82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Dreier, Willie Vesey, William Vesey
July 21, 2008

The sales person Damion Foster was the most arrogant person to deal with. Also, in spite of asking for a different sales person, they put me to Damion again. He made me sit for 2+ hours (till after 9:30 More

by ruchik9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Damion Foster, Damion Foster
May 01, 2008

Oh gosh - the awfulness of this dealership almost pains me to express. My mother and I went to this dealership to get a new car for me. I just graduated college, and my credit is, shall we say, "less tha More

by Fromonster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Simpson
February 08, 2008

We went to this dealer last week, after seeing a good offer on the internet and confirming twice with the sales person on phone about the availability before driving a long way from CT only to discover t More

by camry07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monique
December 16, 2007

concerning the last part of my review below: I have now written to the Service director, to give him a chance to respond, and I think I should have awaited his response to post my comments on the service. More

by philokalia
Recommend Dealer
Yes
Employees Worked With
several
Mar 13, 2008 -

philokalia responded

Just to follow up this (although only indirectly connected to WT's sales-dept; I bought my service agreement with their service-dept as part of the sales-deal): I got an answer from the service director, telling me that he would contact me after speaking with the service agents. He never did. I understand him, though. What was he supposed to do? Taking my story at face value would imply Westchester Toyota 'losing face'. Maybe he would even have to fire someone too. That's simply too much to give away for one customer alleging to have been both cheated and treated badly...

December 15, 2007

I came with an internet ad for a Toyota 1998, 80 000 miles. Price:5995. Seemed to be a good price. Was met reasonably friendly. Tried the car, was ok, except from terribly dirty inside, and worne out fr More

by philokalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
September 26, 2007

I have purchased from Toyota before and that is why I brought my son there to see about a Sienna. Long story short Anson who in the beginning was friendly, took a thousand dollar check and said they had More

by FLORNCE LAWLESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anson
March 20, 2007

My mother, who is almost 90, went into Westchester toyota dealership thinking she would be helped by the dealer of her car a Camery. She had a flat and seems that she is being sold a $400 snow job. More

by sstuey
Customer Service
Price
Recommend Dealer
No
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