Westchester Toyota

Just picked up my new 2009 Toyota Camry. What an unbelieveable experience. John Madera was very helpful, not the usual car salesperson. He made the experience enjoyable. He really listened to what unbelieveable experience. John Madera was very helpful, not the usual car salesperson. He made the experience enjoyable. He really listened to what I needed and wanted in my new Camry and helped me pick out a Sports Edition. LOOKS GREAT. If you want real service instead of just a cheesy silk suit sleeze go see John. More

I Purchased Scion xb from Westchester Toyota/Scion. The Sales person Angel Diaz was very friendly,knowledgeble and professional.I was at other dealership and when I called, They always told thay have xb in Sales person Angel Diaz was very friendly,knowledgeble and professional.I was at other dealership and when I called, They always told thay have xb in in the dealership yet when I got there,everybody try to sell me something else, When I spoke to Angel, He was very upfront with me that he does not have the car and he will get the car for me the way I've wanted before I got to dealership. Everything is what I expected abd not play game with me. The day I drove home my new xb, He expand all the feature on the xb with me. I am highly recommand this dealersip. Caroline More

I previously had a Chrysler Town and Country with a interest rate of 24.99%,It wasnt the 25% that was really bothering me but it was the fact that the car was a 2006 model,I tried many times to return interest rate of 24.99%,It wasnt the 25% that was really bothering me but it was the fact that the car was a 2006 model,I tried many times to return the vehicle to the company that I bought it from but to my dismay they wouldnt take it back I finally decided to settle on a Hundai Entourage 2009 model but I really wasnt happy I was just doing it to get out of that company (Drive Finacial),when I came home that evening I saw a mail from Westchester Toyota, I read it and decided to jump on the opportunity when I got there I was greeted by Daine at the door and I Explained my problem and with a friendly voice he told me not to worry they will take care of me and the rest was history I purchased a brand new 2009 Toyota Sienna with a interest rate of 12.9 which is still a little high but they explained that its because I dont have enough credit yet so ill work with that for now ,so thanks to Daine and the helpful theme at Westchester Toyota Im happy and releived . Tamieka. More

I can't stand car dealers but these guys were actually very pleasant to deal with and avoided the usual xxxxxxxx. I negotiated rapidly, we settled on a fair price, and they delivered what they promised. very pleasant to deal with and avoided the usual xxxxxxxx. I negotiated rapidly, we settled on a fair price, and they delivered what they promised. I will buy from them again. The manager, Eddy Pena, was particularly pleasant to deal with. More

Eddie Pena the sales manager was exceptional. He made me feel my concerns were important. He listened and truly had pride in his product but also in my wants and needs. Also your details person in th serv feel my concerns were important. He listened and truly had pride in his product but also in my wants and needs. Also your details person in th service department did a beautiful pin stripe. I wanted the pin stripe that was already on the car changed. They did it with no problem. More

Sam was pleasant & not pushy. This is big based on the experiences we had previously had! Sam accommodated us with his time. We showed up, without an appointment on Tues. 2/24/09, just minutes before he w experiences we had previously had! Sam accommodated us with his time. We showed up, without an appointment on Tues. 2/24/09, just minutes before he was to leave for the day. It's not that he stayed as much as it was his behavior about it. Sam was patient, kind, helpful & delightful. Just before leaving we met the manager, Landers, who was also very pleasant, introducing himself and offering any assistance we may need. On Friday 2/27/09 we met Fabio. Fabio spent a fair amount of time with us. He was pleasant & clear. He never made us feel rushed, and showed a desire to be sure we were clear on everything. We were also able to get the financing we were looking for. Upon leaving the woman at the front congratualated us & wished us well. This was a surprisingly pleasant experience. Our questions were answered with knowledge & a desire to insure honesty and respect. More

I have a camry and one day i was driving to the gym and i heard a loud noise that came from the engine all of a sudden i lost all power to the car. I caIled my tow company and i asked them where ca i heard a loud noise that came from the engine all of a sudden i lost all power to the car. I caIled my tow company and i asked them where can i take my car and with no hesitation they recommended Westchester Toyota,and i'm glad they did. I dropped off the car and i had to fill out a night drop off envelope ,I was kinda of skeptical of just leaving my car with no one at the dealer,but the next morning at 8:00 I got a ca ll from jose torres he explained to me that he'd be the service consultant taking care of my car. I was very impressed someone contacted me so quick. After checking my car out he told me the noise i heard was my water pump which also leaked onto my timing belt causing me to lose power. With that being said i thought i my car was going to be in the shop for a couple of days,but i was wrong they got the car done the same day and Jose even included the tow charge with my total with the help of his service and parts director Matt Dreier. This was my first experience with toyota but not the last. Thank you guys! The way they took care of the whole situation was great, for me not even having an appointment and getting the car back the same day was even greater. I' l More

By far the best Service Department I have ever dealt with. I have a 2001 Tacoma and few months ago the truck started running differently and seemed to lack power. I was told by two separate and reputabl with. I have a 2001 Tacoma and few months ago the truck started running differently and seemed to lack power. I was told by two separate and reputable car repair professionals that I needed a new transmision. I had resolved myself to the fact that I would be spending a few thousand dollars on a new transission. I took the truck to Westchester Toyota to price a new transmission, hoping I would get a better warranty than being offered by the other service centers. I met with Rich Leon and Jose Torres, who after hearing my complaint, suggested that I have my truck checked by their mechanics rather than go for the big transmission repair. I agreed and thankfully I did. Turns out, my Tacoma needed a throttle sensor. That's it! The truck runs great and seems to be getting better gas mileage as well. The Service Center at Westchester Toyota saved me big money and I am extremely appreciative of their honesty and integrity. I now bring my 2004 Highlander there for repairs as well. I had stayed away from Dealer Based Service Centers in the past thinking that they were over-priced and not concerned about customer satisfaction. Westchester Toyota has changed my outlook and has made me a steady customer. More

My '93 Camry completely broke down on me last month. I had to have it towed in for service. When I met with Jose Torres he was very detailed and helpful. My car needed a lot of work which was going to be had to have it towed in for service. When I met with Jose Torres he was very detailed and helpful. My car needed a lot of work which was going to be extremely costly. Unfortunately, I do not have a backup car and needed my Camry quickly. I explained to Jose that I could not afford to have everything fixed on my car at once and he was very understanding. He asked for assistance from Richard Leon to help reduce the cost in fixing my car. They were able to apply coupons to my service ticket which allowed me to pay for my repairs and get my car back as quickly as possible. I am very pleased with the way I was taken care of at Westchester Toyota and will definitely continue to service my car there as well as refer my friends and family. More

I recently noticed my Toyoya Camry's inspection was expired and called Westchester Toyota to have my car inspected. I spoke to Mr. Jason Burns and he said that he would gladly take in my car eventhough expired and called Westchester Toyota to have my car inspected. I spoke to Mr. Jason Burns and he said that he would gladly take in my car eventhough it was late in the afternoon. I did not expect to have my car taken in the same day I called but I was presently surprised that Mr. Burns would be able to accomodate me. My car was inspected and ready for me to pick up in less than 2 hours. I was greeted by friendly staff including the service manager, Mr. Ritchie Leon. The reason why I always come back to service my car at Westchester Toyota is because of the professionalism exhibited by the pleasant staff who go out of their way to make sure that I am satisfied with the quality of their work. I highly recommend Westchester Toyota to anyone thinking of purchasing their next car. More