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Westchester Toyota

Yonkers, NY

4.6
2,474 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,474 reviews

June 16, 2009

Ripped me off. Told me I couldn't get a Prius unless I gave a deposit. I gave $2,000 down and waited 9 months for car. Then they told me that the color that I wanted (Barcelona Red/grey interior) didn't More

by pookey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landers Hall and Capi Fernandez
Jun 30, 2009 -

Westchester Toyota responded

After attempting to resolve a concern that the customer had from a purchase not recent but earlier in the year I have found that at this time the customer is having buyer's remorse and every attempt made to offer a resolution has been rejected by the customer. Unfortunately character is determined not by avoiding a problem by rather by how you handle it once it surfaces. Westchester Toyota has a great track record for correcting any unintentional issues.

June 13, 2009

Very friendly and informative salesperson. Great deal, took there time to expalin details to us worked with us in anyway nessecary to get the car we wanted at a price we can afford. Was extremely pleased More

by Bry0417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Segura, Pedro Segura
June 10, 2009

I am extremely satisfied with Westchester Toyota. Sales consultant Pedro Sugura was highly professional, cooperative, patient, and willing to help. The manager was also very pleasant. I bought a Camry with More

by tki2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Pedro Segura, Pedro Segura
June 08, 2009

I have been dealing with David Lee for many years. He has gone above and beyond what any other dealership has done for me in the past. His teams of sales persons handle my sales as if I we're part of their f More

by commish1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lee, David Lee
June 08, 2009

I just want to state that the experience was pleasurable from beginning to end. I was a little nervous about being able to purchase a vehicle because of my credit. Well Mr Roswess assured me that they would More

by Newcarlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daine Roswess
May 25, 2009

Some background before I begin. I am from Brooklyn originally and have a very good mechanic there but wanted to find a more local place to have work done on my Toyota so I took the chance. It was supp More

by Slim617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Jun 16, 2009 -

Westchester Toyota responded

Westchester Toyota is committed to providing excellent customer service. We extensively inspect our customers vehicles. We reccomend repairs or maintenence. Advise our customers on the best economic course to take that provides The long term performance our customers expect from a Toyota . I tried unsuccesfully to speak with this customer and would have appreciated the opportunity to be able to review all of our reccomendations. I am confident that we could have resolved this customers concerns if given the opportunity.

May 20, 2009

total professionals without pressure. Breathe of fresh air in this normally cut throat and shady business. Would go back a thousand times over and will recommend to all my friends. We love the car the pri More

by edwitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ceballos and Eddy Pena
May 09, 2009

Westchester Toyota made my car buying experience simple and painless. The employees work as a team in trying to find the best vehicle that fits your needs. Never did I feel pressured to buy and felt at e More

by pipimojado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Ceballos, Eddy Pena
May 05, 2009

The salesman Angel Diaz was waiting outside the building as we approached looking for a place to park the car we would be trading in. He didn't "jump" on us, but waited until we approached him to ask if he More

by ridge24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Diaz
April 30, 2009

Overall my experience with Westchester Toyotta has been wonderful... I bought several cars from them and they always go the extra mile to make you feel comfortable with your purchase. I service all my car More

by Chiarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Prager, David Lee, Matt and Chris in Service, David Lee
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