Westchester Toyota

Never again---service center at vredenburg av, yonkers is no better than trial&error wayside mechanic - only more expensive! Be sure they dont confuse you with autorepair jargons. they couldn't properly diag no better than trial&error wayside mechanic - only more expensive! Be sure they dont confuse you with autorepair jargons. they couldn't properly diagnose my 2010 hybrid problem. Salesman kept insisting to replace parts like manifold which in my opinion had nothing to do with new 12v battery frequently running out of charge, and I was correct. Doled out $1k+ to toyota before being allowed to towed my car away. Never again! More

Estoy tan agradecida con el señor Johnny Hernández fue muy honesto,amable y servicial.sin duda alguna volveré y Pues claro que llevaré mi familia y amigos a este lugar y que el señor Hernández lo atienda muy honesto,amable y servicial.sin duda alguna volveré y Pues claro que llevaré mi familia y amigos a este lugar y que el señor Hernández lo atienda compre una crv 2021 quedé encantada con el servicio la profesionalidad con la que este señor trabajo tanto así que mi esposo y yo sentíamos como si lo conociéramos de toda la vida porque da una confianza que es de admirar a ojos cerrado vuelvo y lo recomiendo gracias por su profesionalismo su tiempo y su comprensión. Un servicio 10/10 mi carro en perfectas condiciones y tanto así que hasta la placa se la pone el mismo ósea es algo a otro nivel me despido besos y si piensan ir a este lugar vallan no se arrepentirán y pregunten por Johnny Hernández no suelo hacer reviews pero sin duda alguna este merecía un poco de mi tiempo sin duda alguna no podía quedarme sin hacer el comentario estoy tan feliz More

Muy buena atención principalmente del vendedor ( Jonny ) en todo momento me ayudó he hizo que todo fuera posible con las mejores condiciones en todo momento me ayudó he hizo que todo fuera posible con las mejores condiciones More

I had a great experience at Westchester Toyota. I had the pleasure to work with Abraham who took the time to listen to everything I wanted and went out of his way and found the exact vehicle I want I had the pleasure to work with Abraham who took the time to listen to everything I wanted and went out of his way and found the exact vehicle I wanted. They didn’t have the vehicle I was looking for in stock there but Abraham made it happen and got me my car from a nearby dealership and got the car within the week! They were very fair and worked with me. 5 stars across the board for Abraham and Westchester Toyota! More

Abraham and the team at Westchester Toyota were professional, personable, and flexible. There were no uncomfortable moment during which we felt pressured or manipulated as is sometimes the case in professional, personable, and flexible. There were no uncomfortable moment during which we felt pressured or manipulated as is sometimes the case in a car dealership. Highly recommend. More

Bought two cars at this dealership and both experiences were great. They lowered the price of my corolla and helped me get a good interest rate on my new car. I highly recommend this dealership for anyone were great. They lowered the price of my corolla and helped me get a good interest rate on my new car. I highly recommend this dealership for anyone looking to get a new vehicle. More

DISHONORABLE sums up the ethos and tactics of sales reps and “managers”. Waited 5 weeks for new vehicle to arrive. Out the door price for VIN with defined specs agreed, deposit paid and multiple levels of v and “managers”. Waited 5 weeks for new vehicle to arrive. Out the door price for VIN with defined specs agreed, deposit paid and multiple levels of validation performed (email, text, in person). YET the day of sale, a “manager” interjects himself into process, jacks up the sale price, while the sales rep remains mute and shrugs shoulders. We walked and only regret wasting time and effort here. Dealers and staff who practice these tactics tarnish Toyota’s reputation. Be warned and stay clear. More

The Dealership was excellent, professional and friendly, the salesman Johnny Hernandez was outstanding, I do not know how they could be any better. I will recommend them to friends and family. the salesman Johnny Hernandez was outstanding, I do not know how they could be any better. I will recommend them to friends and family. More

Worst experience buying a car in my life, and we've owned 25+. First, they tried to lie to us to pay for certification, when the car we were buying was clearly listed as Certified Gold. They said "Certifie 25+. First, they tried to lie to us to pay for certification, when the car we were buying was clearly listed as Certified Gold. They said "Certified Gold" means that the car CAN be certified, not that it IS certified. Bush league scammers. Second, the so-called "Certified Gold" Toyota came without floor mats, as if you were buying a used Hyundai from Joey's Used Cars. Third, the car came with only one key fob... Yes, a Certified Gold Toyota. They said the "key guy" is not there, he only comes once or twice a week, so we have to make the two-hour trip to Yonkers to meet him at his convenience. At this point we were ready to pay for programming ourselves if we had the fob and I begged them to ship it to us. Three people promised to mail the key fob, we still don't have it. We bought the car in November of 2024. Here we are, May of 2025, still no key. Great customer service, Westchester Toyota. Stay away, people. More

Mr Hernandez was professional, responded to text messages & phone calls. I would buy from him again. & phone calls. I would buy from him again. More