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Westchester Toyota

Yonkers, NY

4.6
2,484 Reviews
Sales Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionals will provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Service Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care. Parts Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock.
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2167 Central Park Ave

Yonkers, NY

10710

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Showing 2,484 reviews

March 08, 2025

Johnny and Modesto are the Sweetest it was my first time getting a vehicle and both were very patient and detailed. I'm truly grateful to have both individuals guide me through the process. More

by kelynarose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modesto Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICOLE Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Very nice place, very clean, staff is very polite and attentive, especially Ricardo Oceguera , he is the best salesman I've ever met. More

by Aswathy G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

The Best I don't do business if it's not with Abraham, He always looks for a solution for me and does his work with Love More

by Alex Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I am very pleased with my new car that I pleased with Westchester Toyota. My sales associate, (William Lorenzo) was excellent. His knowledge and patience was very much appreciated by me. I have been a l More

by monica.deane5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willysel Lorenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Abraham was very, very professional and very attentive. Negotiated a fair price and I am extremely happy with the service I received More

by Sgetzoff33
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Courteous, friendly and professional Ricardo O was exceptional, patient and understood my needs. Would certainly recommend More

by suzetterosario616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modesto Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept Oresda
Mar 03, 2025 -

Westchester Toyota responded

Thank you for your kind words! We're glad to hear that you had an exceptional experience and that our team met your needs. We truly appreciate your recommendation.

February 27, 2025

Responsive. Well-informed. Understanding. Fair. Goes the extra mile to assure the customer that their needs are being met. A pleasure. More

by Crosleys
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricardo Oceguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Abraham is a very pleasant person to deal with. I would recommend as a sensitive salesperson. Good luck getting a good price. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
Mar 03, 2025 -

Westchester Toyota responded

Thank you for sharing your experience! We're glad to hear that Abraham provided excellent service. We appreciate your recommendation and hope you enjoy your vehicle.

February 15, 2025

They care about the customer, taking time to explain everything without any pressure to buy the automobile. Attention to the client is a number 10 More

by ronniegino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICOLE Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Westchester Toyota responded

Thank you for your thoughtful review! We’re committed to providing a pressure-free experience and ensuring our customers feel informed and valued. Your kind words mean a lot to us.

February 07, 2025

Sounds like what happened to me has happened to others at this dealership - when I was promised a specific car, negotiated a price, drove two hours (with my kids, after school, on a cold dark winter night) t More

by Tatyana M
Recommend Dealer
No
Employees Worked With
Mario Raposo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yannai Smith
Feb 24, 2025 -

Westchester Toyota responded

We're sorry to hear about your experience, Tatyana. This is not the level of service we strive for, and we sincerely apologize for any miscommunication or inconvenience caused. If you could please give our General Sales Manager Jenry Castillo a call at (888) 224-4595 when you have a chance, we would appreciate it. Thank you.

Feb 24, 2025 -

Tatyana M responded

Hello! I'm really shocked to see that you continue posting the same response to every negative review that includes a non-functioning/spam phone number. So it's difficult to see how this is not the level of service you strive for if you continue to waste your potential customers' time, even after already disappointing us enough to leave to a bad review. Shame on you.

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