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Westbury Toyota - Service Center

Westbury, NY

4.4
314 Reviews

314 Reviews of Westbury Toyota - Service Center

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July 10, 2023

Great experience Valentina is amazing very knowledgeable. Thank you. I wouldn’t go any place else is the best experience and 13 years. More

by G r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Jul 10, 2023 -

Westbury Toyota responded

Thank you for the kind words! We're so glad to hear that Valentina provided you with a great experience. We appreciate your loyalty over the past 13 years and look forward to serving you again in the future at Westbury Toyota!

July 09, 2023

They treat you well and do the work properly. I would recommend them to others. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 10, 2023 -

Westbury Toyota responded

Andy, thank you for the review! We appreciate your business and hope to see you again at Westbury Toyota!

July 08, 2023

Very friendly person helped me a lot. Knows how to treat Toyota customers. Will recommend him to other Toyota customers More

by jerrygpalumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Jul 10, 2023 -

Westbury Toyota responded

Thank you for the positive review! We're glad to hear that our team provided friendly and helpful service. We appreciate your recommendation, and we look forward to seeing you again at Westbury Toyota!

April 04, 2023

Thomas was very informative and Helpful. This is My regular place. Super expensive for a new key. $800.00 More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 04, 2023 -

Westbury Toyota responded

Thank you for the review, Betty! We appreciate the kind feedback about Thomas and hope to see you again at Westbury Toyota. If there is anything more we can do to assist you or anything else you would like to discuss regarding your key, please feel free to reach out. Best, Charles Vassallo - Service Manager - 516-333-9748

March 23, 2023

After many unresolved service issue after a recall I had contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix More

by RP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Eitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al from service
March 21, 2023

Took about 75 minutes to get oil changed on my Camry. Waiting is clean and offered bagels, coffee, tea. Been going there for close to 7 tears and they seem to do a good job. However, I have noticed that More

by Bill11566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Peralta
Mar 22, 2023 -

Westbury Toyota responded

Thank you for sharing this feedback with us, Bill. We greatly value our loyal clients and strive to provide top-notch service for them, so the team hopes to continue improving your experience with us.

February 16, 2023

Great service, very timely completion of maintenance and complimentary NYS inspection. Ready before I expected. Thanks, also, for free coffee and bagel. More

by JAYAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant yamilet Peralta
Feb 16, 2023 -

Westbury Toyota responded

It was a pleasure to assist you with your vehicle! Thank you for leaving Westbury Toyota a five-star review. We are also so glad you enjoyed your free coffee and bagel. Until next time!

February 09, 2023

It”s a good service I have nice experience with this dealer, I recommend my friends More

by malena.huezo64@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mantenimiento
Feb 10, 2023 -

Westbury Toyota responded

We’re delighted to get your 5-star review. Thanks for working with the Westbury Toyota team!

January 22, 2023

Pleasant people to deal with. The service I received was fast and very well done.Will always be back for service when needed. More

by jbrokos3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Westbury Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Westbury Toyota. Safe travels!

January 20, 2023

He is very pleasant knows well about car problem as he explained it to me excellent in speaking clear and well verse More

by Opheliagp57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Westbury Toyota responded

Thank you for leaving the Westbury Toyota team a five-star review! We look forward to assisting you again next time.

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