Westbury Toyota - Service Center

Amanda is the very best. Very knowable and professional. I like dealing with her because she always has a smile on her face and makes me feel that I am in good hands. Very knowable and professional. I like dealing with her because she always has a smile on her face and makes me feel that I am in good hands. More

I am a Westbury Toyota Family for way over a decade . All my Suv’s and family members bought from Westbury Toyota .Just want to say Amanda D from service is a great asset to Westbury Toyota.She is very kn All my Suv’s and family members bought from Westbury Toyota .Just want to say Amanda D from service is a great asset to Westbury Toyota.She is very knowledgeable and understanding in handling the most difficult situations like a PRO .Kudos Amanda D and keep up the great work after all these yrs .👌🏽👌🏽💯💯…Coming from the RRT TEAM.Shout out to my bro Randy D ( GM of Westbury Toyota) More

Waiting here for 25 minutes after 10k service work on my car is done. (It's parked out front) Kejdi Baco not helpful. 35 minutes now. Their sign says "Customer First" Not true! car is done. (It's parked out front) Kejdi Baco not helpful. 35 minutes now. Their sign says "Customer First" Not true! More

Micheal is one of the best advisor. . I meat him first time . He is excellent. . I meat him first time . He is excellent. More

Please be aware they are negligent with regards to the air pressure limit in your tires. I had a flat tire, and they fixed it, after I left, I noticed the pressure was 66 PSI in one side and 33 on other s air pressure limit in your tires. I had a flat tire, and they fixed it, after I left, I noticed the pressure was 66 PSI in one side and 33 on other side of the vehicle instead of 35, the Maximum per manufacturer is. 51. In the diver's door it is recommended 35. This could be resulted in poping my tires in highway and be killed. I called and noticed them, but they didn't even bother to accept the mistake and apologize. Last year when I checked the pressure it was 44 when I left, this caused the car to be rough when driving caused mechanical failure that cost me a lot. Check your car after the visit to ensure they have worked on your car properly, they are busy and it is highly likely to miss important steps. The service advisors are always polite and lovely, but it doesn't mean that they perform the actual services up to the standards. Thank you. More

Good job done it was on time and I did not have to wait too much too much More

We are very happy for your treatment with customer We are very appropriate for your quick job are very appropriate for your quick job More

Liam and Edwin from the service department were very professional, and thoroughly helpful dealing with my car issue. They both went far and beyond displaying customer service, pin pointing my car proble professional, and thoroughly helpful dealing with my car issue. They both went far and beyond displaying customer service, pin pointing my car problem, and fixing it. I truly appreciate it. Thanks !!! More

Timely and courteous service. Liam was precisely excellent advisor and wonderful to understand what was needed Liam was precisely excellent advisor and wonderful to understand what was needed More

This is not even the last place you want to go to fix your car if you don’t have warranty coverage and you are paying out of pocket.I went there to have some battery/alternator issues to diagnose service your car if you don’t have warranty coverage and you are paying out of pocket.I went there to have some battery/alternator issues to diagnose service agent whose name was shinning on the screen the best agent of month told me $175 diagnostics fee .after two hours of wait come out and said your negative battery terminal and cable not good and part is $2000 and $5000 to replace altogether $7500 with polite face I said no went to AutoZone buy part $32 and $125 labor.altogether $157 to do work .and the dealership/agent of month charged me $190 just to diagnosed its ok for diagnosing but $7500 to fix is totally rip off.don’t go there if you don’t have coverage. More