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Westbury Toyota - Service Center

Westbury, NY

4.4
314 Reviews
Call Service Center (516) 272-4499

314 Reviews of Westbury Toyota - Service Center

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July 11, 2024

valentina cortes is the best service advisor , thanks. thank you for the excellent attention and understanding. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Cortes
Report | Print
Jul 11, 2024 -

Westbury Toyota responded

Pablo, we're delighted to hear that Valentina provided excellent service at Westbury Toyota. Thanks for sharing your positive experience!

July 08, 2024

Kit was very helpful and kept me informed on service being done on my car More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kit
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Jul 08, 2024 -

Westbury Toyota responded

Thanks for the shoutout to Kit! We appreciate your support here at Westbury Toyota. See you next time!

May 15, 2024

Always great service and support with pleasant agents who are willing to help in any way More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 16, 2024 -

Westbury Toyota responded

Thank you for being a loyal Westbury Toyota customer and leaving Westbury Toyota a five-star review! We are pleased to know you continue to receive standout service from our team.

March 27, 2024

John is someone I will definitely be referring many people I know too. He was such a joy to work with and knows his information really well! I will be back More

by allenc
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 27, 2024 -

Westbury Toyota responded

Allen, we're so glad to know that John provided you with a great experience at Westbury Toyota! We appreciate your referrals and are here for any of your future needs. Safe travels until then!

January 26, 2024

well back in November, I went in for an oil change and a tire rotation service was not what’s that done call dealership several times no response. Next day manager called me back. Gave me a free oil change More

by donlonj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servive
Report | Print
Jan 29, 2024 -

Westbury Toyota responded

Don, I'm sorry to read about your recent experiences with our service department. It's clear we've fallen short of expectations and for that, we apologize. We understand how valuable your time is and it sounds like there are some areas where improvements can be made on our end. Please reach out so we can discuss this further and work towards a resolution together. Thank you, Randy Abreu - General Manager - 516-333-3100 ext. 4827

January 06, 2024

Great experience at Westbury Toyota . They made it painless and I can’t talk enough about Kit, he was a fantastic service agent. He was very personal and really made you feel welcome. More

by Glenn Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kit
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Jan 08, 2024 -

Westbury Toyota responded

Glenn, we're delighted to know you had a great experience with Kit at Westbury Toyota. We strive for excellent service, and it's wonderful that Kit made you feel welcome!

December 18, 2023

Professional and courteous. Service Rep Amanda looks out for her customers, and always has a pleasant, friendly demeanor. More

by Taco Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Amanda DiLauro 5 Stars
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Dec 18, 2023 -

Westbury Toyota responded

Dave, we're glad to know Amanda and our team at Westbury Toyota provided you with professional and courteous service. We appreciate your feedback!

Dec 21, 2023 -

Taco Dave responded

Anytime! You’re welcome, and thank you!

December 12, 2023

Ensure you are assigned to a knowledgeable service person in order to make it a good experience More

by lillie.manjarrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiosca
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Dec 13, 2023 -

Westbury Toyota responded

Thanks for the review. We strive to deliver knowledgeable and professional service, and we never intend to inconvenience our guests. If there is anything more we can do to improve your time working with us, please don't hesitate to reach out. Best, Randy Abreu - General Manager - 516-333-3100 ext. 4827

December 04, 2023

My representative Katiosca is well versed . She’ explained everything to me about my car.She’s the best excellent job More

by latchmedial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Westbury Toyota responded

We're so glad to know that Katiosca was able to assist you effectively at Westbury Toyota! We appreciate your kind words and are here if you need anything else!

November 07, 2023

Extremely helpful an quite fair. .Michael was great helping to obtain warranty coverage. Highly recommend More

by stuartbirns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
Report | Print
Nov 07, 2023 -

Westbury Toyota responded

We're glad to know Michael hit the mark with accommodating assistance! We appreciate your recommendation of Westbury Toyota. Safe travels, and we'll see you next time!

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