Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
321 Reviews of Westbury Toyota - Service Center
Sort by
August 30, 2018
Awesome service Brought my car in for 10k service and inspection Brenda Garcia-Sandoval assisted me and it was awesome service. I was texted when car was ready to pic Brought my car in for 10k service and inspection Brenda Garcia-Sandoval assisted me and it was awesome service. I was texted when car was ready to pick up . Easy to do ! I recommended a friend to this dealer and he purchased a car and loves the dealership service as well. I will continue to recommend people to this dealer. More
by Ollee
Employees Worked With
Bernie Anatra
August 27, 2018
I love the red carpet treatment felt like part of the family I was so pleased with the red carpet treatment that I received at my most recent visit to Westbury Toyota service facility. It was such a pleasure wor I was so pleased with the red carpet treatment that I received at my most recent visit to Westbury Toyota service facility. It was such a pleasure working with my service advisor Jamie Nussbaum. Hey listened carefully to my instructions and applied some specials and discounts as well. The procedures took under 2 hours and I was on my way. Thank you again for your most excellent service, everytime I come here I feel like I'm part of the family. Jim D. More
by JIM D.
Employees Worked With
Jamie Nussbaum
August 16, 2018
Excellent Customer Service at Westbury Toyota I recently am leasing a 2018 vehicle that I just had my first service at Westbury Toyota. Before this lease I owned a 2006 Rav 4 and was getting that I recently am leasing a 2018 vehicle that I just had my first service at Westbury Toyota. Before this lease I owned a 2006 Rav 4 and was getting that vehicle serviced at Westbury Toyota also. For all these years I have been with a Service mgr., Amanda DiLauro. She is the best person to do business with. She has always been friendly, explained everything very clearly to me and always worked with me when I could not afford certain services to my vehicle. Westbury Toyota service is a very clean, tight running outfit. I will always go to them for all my Toyota needs. Amanda DiLauro is the best and all the service people at Westbury Toyota Service. More
by MarieToyota
Employees Worked With
Paul the driver was great too. Felt very safe driving with him.
August 14, 2018
Very Well Run Impressed by the care by all the employees and sence of urgency to get you taken care of. A special shout out to Jorge Guzman. Thank you. Impressed by the care by all the employees and sence of urgency to get you taken care of. A special shout out to Jorge Guzman. Thank you. More
by Joe S.
Employees Worked With
Why aren't service names listed here?! They should be!!
August 09, 2018
Oil Change Brenda from the service department was very nice early in the morning. The waiting area is nice to get some coffee to drink and a bagel or cookie. Brenda from the service department was very nice early in the morning. The waiting area is nice to get some coffee to drink and a bagel or cookie. More
by joe50298
Employees Worked With
Brenda Garcia-Sandoval
August 09, 2018
Handled with care My usual service advisor, Jamie Nussbaum was not available. I was assigned to George or Jorge (cubicle right next to Mr. Nussbaum). George/Jorge expla My usual service advisor, Jamie Nussbaum was not available. I was assigned to George or Jorge (cubicle right next to Mr. Nussbaum). George/Jorge explained everything down to showing me moving parts online. He was courteous and knowledgeable. Jamie Nussbaum did help me the next day when I returned the loaner and retrieved my own car. His attention and assistance was impeccable as always!!! Kudos also to the gentleman on the 'loaner' desk. Sorry, I don't remember his name. (He looks like a popular singer of my [baby boomer] generation.) He is a gem! More
by louirv
Employees Worked With
George/Jorge, Jamie Nussbaum, loaner desk guy
August 08, 2018
Great employee Andrew Panton was my service rep on Monday. He explained in detail what was included in my complementary service and went out of his way to keep me i Andrew Panton was my service rep on Monday. He explained in detail what was included in my complementary service and went out of his way to keep me informed on when my service would be completed. He truly made my experience pleasurable and I look forward to having him as my rep on future visits. More
by Highlander1
Employees Worked With
Andrew Panton
August 07, 2018
Great Experience Brenda Gatcia-Sandoval was so sweet and helpful! She did everything with a smile. I hope that when I bring my car back, she's the one who helps me aga Brenda Gatcia-Sandoval was so sweet and helpful! She did everything with a smile. I hope that when I bring my car back, she's the one who helps me again. More
by M
August 02, 2018
Jamie Nussbaum is awesome! Jamie Nussbaum is trustworthy and so nice. I only bring my cars there because of Jamie and the excellent service I receive. ThAnks to all! 👍🏻 Jamie Nussbaum is trustworthy and so nice. I only bring my cars there because of Jamie and the excellent service I receive. ThAnks to all! 👍🏻 More
by Sgates
July 31, 2018
A Perfect Experience My car was taken immediately, right on schedule. Al was my Customer Service person, and was so pleasant and efficient which made that experience quit My car was taken immediately, right on schedule. Al was my Customer Service person, and was so pleasant and efficient which made that experience quite nice. He also came to the waiting area to give an update on the work being done. My questions were answered, and the work was done promptly. I hope to work with Al at my next service appointment. He is an asset to Toyota! More
by Happy Camry Owner
Employees Worked With
Al (his nickname, since he has two long names which I do not remember)
