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Westbury Toyota
Westbury, NY
2,573 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,573 reviews
August 28, 2007
I was searching for the best price on a '08 Highlander and this dealer was one of my stops. His price came in higher than any other so I was not considering buying from them. I received a call from my sal and this dealer was one of my stops. His price came in higher than any other so I was not considering buying from them. I received a call from my salesman and explained that I received a lower price elsewhere and he said if he can get his manager to sell for 1,000 less than my lowest offer would I buy from him. I of course said yes. I went in and he filled out the paperwork, called my insurance compny and explained to me that I would drive it home. Everything was done except for my signing on the dotted line and it was at that point the manager came out and said he could not sell to me at that price. The old bait and switch. The oldest game in the book. More
by kayphil
Employees Worked With
Fernando
July 19, 2007
I did not buy my car from this dealer but when I went back to my original dealer (Millenium) for service I was given the run around. I found Westbury Toyota's service department extremely customer frien back to my original dealer (Millenium) for service I was given the run around. I found Westbury Toyota's service department extremely customer friendly and orginized to make the service customer's life much easier. Although I was not as happy with Westbury's sales facility and staff when I visit that location my next Toyota purchase will be from Westbury due to their excellent service department. More
by nuknuk
July 20, 2004
This is a very slick operation. I get the impression they do a volume business by the way the customer gets an assembly line type of treatment. I was quoted a price on a car, and gave a deposit. It to they do a volume business by the way the customer gets an assembly line type of treatment. I was quoted a price on a car, and gave a deposit. It took several days for them to get the car, and when I was called, they tried to switch me on the color (turns out I had selected a very popular color which was in great demand). When I refused to take the other color, they told me the interest rate on the financing had gone up considerably (I had originally been told it was locked in with the deposit, but because he did not have the car in stock and there was no VIN, he weaseled out of the deal - slick, like I said). I am sure he got more for the car I ordered and he was trying to pawn off a less popular color on me. I had to practically threaten to sue to get my deposit back because they played all kinds of games with that and strung me along for weeks. Judge for yourself whether this is the kind of dealership you want to do business with. I did not. More
by catdog
