Westbury Toyota

What a pleasure it was buying a car from Frank Monteforte. Before going to Westbury Toyota went to Advantage Toyota in Lynbrook where I was right off the bat double teamed by the salesman Dayden Monteforte. Before going to Westbury Toyota went to Advantage Toyota in Lynbrook where I was right off the bat double teamed by the salesman Dayden Carr and the "store manager" where they told me I had to by the car that day because he had special " Manager bucks " that would expire that night and basically called me a fool if I didn't take the deal. After running form there I went to Millennium Toyota in Hempstead were I delt with Gerry Hobbs who seemed very helpful at first. Gerry was running around the whole time looking very busy and kept us there for 6 HOURS. He asked me for my credit card and we put a thousand dollar deposit on a 2011 Sienna Le. After waiting and waiting we finally sat with the finance person and the price that Gerry and I agreed upon 27,187 and 4,750 for my trade, the finance guy said that they could not touch that price. He asked if we were going to take anything on the "back end" and I said no. He asked if we were going to finance thru them and I said no I got 2.89 from NEFCU. He then called the manager and the manager said he was not going to honor the price that supposedly Gerry and he discussed. I then decided not to deal with them and asked Gerry Hobbs for my deposit back. He went to his office came back and said, "Okay it was refunded". I asked for a receipt or something saying it was and he told me don't worry it was done that he couldn't give me a receipt? I then left and called Mastercard and they said That Millenium should have given me a receipt. I then asked Mastercard to dispute the charge and was refunded days later. To get back to Frank at Westbury, My wife and I went it last night and within TWO hours we agreed on a great price and bought a car. More

Buying a new car can be scary and confusing but Kevin made it really easy. He worked with me to give me the best deal on the 2010 Toyota Corolla that I wanted and negotiated a fair price for my trade-in made it really easy. He worked with me to give me the best deal on the 2010 Toyota Corolla that I wanted and negotiated a fair price for my trade-in vehicle. Everyone there was very friendly and helpful. I didn't expect to leave with my new car but they worked everything out and I was able to drive away with it. I was impressed and satisfied with how easy it was to buy this car. I highly recommend this dealership and employee. More

The people were great - very friendly and very informative. It's been 13 years since I bought a car and the experience was not as confusing as I thought it would be. I did not expect to leave th informative. It's been 13 years since I bought a car and the experience was not as confusing as I thought it would be. I did not expect to leave the dealership with my new car last night - they even made arrangements to keep my old car until I could make arrangements to donate it. More

Service at this location was friendly and courteous. I felt that all my needs were addressed during my car purchase experience. The individuals I dealt with took the time to explain the agreement and var felt that all my needs were addressed during my car purchase experience. The individuals I dealt with took the time to explain the agreement and various terms of the contract. I am very happy with my new car and the service I received. More

I was in the market for a certified pre-owned Toyota Corolla between 2007-2010. I had previosly visited a Toyto dealership in Huntington. I found Westbury's prices to be more competitive on their intern Corolla between 2007-2010. I had previosly visited a Toyto dealership in Huntington. I found Westbury's prices to be more competitive on their internet site for what I was looking for. They also provided free Carfax reports on their vehicles. I also came to this dealership on recommendations by Edmunds, Groovecar and my credit union. They were able to work with me in negotiating a fair price on my vehicle, and my trade in as well as securing for me lower interest financing even though I was preapproved for financing with my credit union at a higher interest rate. I was impressed by this dealership's A rating with the Better Business Bureau. More

From the moment we came in Mr. Ortiz was amiable and friendly and he explained everything in detailed on how the lease layout is going to work. I like the fact the he was bi-lingual, and he explained e friendly and he explained everything in detailed on how the lease layout is going to work. I like the fact the he was bi-lingual, and he explained everything clearly to us. The process of course takes a while, but Mr. Ortiz made it seem like a breeze. More

The entire experience was a very good one. I previously reviewed the internet inventory, did my review of cars and prices using CarFax, Consumer Reports, and the Kelley Blue Book. I found the used Lexus ES reviewed the internet inventory, did my review of cars and prices using CarFax, Consumer Reports, and the Kelley Blue Book. I found the used Lexus ES 350 I was interested in, then went to the dealer. Peter was pleasant, knowledgeable, helpful, and had a good sense of humor. Initially, I just looked at the car as there was a private owner selling a similar vehicle that I wanted to compare it with. After more research, the vehicle at Westbury Toyota was the better value as it was listed for less than the Kelley Blue Book price, so I went back to Westbury. This time, I completely inspected and drove the car. Peter worked with me to work out the final deal and I purchased it. The car was ready for me the very next day, complete with the financing I was looking for (great rates with Toyota Motor Credit Corp.), plates, etc. I drove home very pleased with the car, Peter, and Westbury Toyota. I would recommend this dealership most highly. More

I went into the dealership worried that the sales reps wouldn't be helpful since I hade JUST had a horrible experience at Mitsubishi but the sales rep was helpful and friendly and helped me choose a car t wouldn't be helpful since I hade JUST had a horrible experience at Mitsubishi but the sales rep was helpful and friendly and helped me choose a car that was right for me with features that would be good for me. I didn't feel forced or pressured into purchasing anything and I left excited with a car I LOVE! More

Overall an excellent experience with Westbury Toyota. Having grown up with Toyota cars, i was inclined to buy toyota for my first car. i shopped around the NYC area (Brooklyn and Queens) and was tipped o Having grown up with Toyota cars, i was inclined to buy toyota for my first car. i shopped around the NYC area (Brooklyn and Queens) and was tipped off that westbury toyota will give the best price and has excellent customer service. when i entered the lot i asked to see both a new corolla and a new camry. the cars were brought quickly for my test driving and Peter was very patient in allowing me to test out each car for as long as i wanted to. when it came down to negociating the price, both peter and luis understood that i was considering the corolla over the camry due to price, and dropped the prive to $500 under invoice to change my mind to get the camry. (this price was nearly a $1000 under what the other toyota, honda, and hyundai dealers were offering for their new comparable models) paperwork for the car was quick, but DMV held up some of the paper work for a few hours. During this time, I had access to the complimentary refreshments. I decided to go with a New Camry :) As a first time new car buyer, the only thing i recommend is to ask which features are standard and which are "extra" (things i thought would be "complimentary") Overall was a excellent experience for a first time purchase. I plan to go back to Westbury Toyota and Peter for my next purchase More

Our experience with Westbury Toyota was excellent. Trevor Panton made us very comfortable and answered all our questions. This was the first time we used the Internet to get a price quote and it made the buy Panton made us very comfortable and answered all our questions. This was the first time we used the Internet to get a price quote and it made the buying experience easier to not go through the usual "back and forth" on price. Trevor honored the quoted price and didn't try to upsell because he knew we were set on the car. Luis also was a pleasure to deal with. He presented all options in an informative, low-pressure way and was very friendly. The paperwork process went smoothly also. All in all, Trevor, Luis and the rest of the staff provided great service. George and Barbara Pignataro More