Back

Westbury Toyota

Westbury, NY

4.8
2,573 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
Contact Dealership

1121 Old Country Rd

Westbury, NY

11590

Directions

By Type

Showing 2,573 reviews

April 03, 2011

We were looking to buy a new Toyota Highlander at Westbury Toyota. Bruce Levine was our saleperson and he helped tremendously throughout the process. And because of Bruce we are now leasing a new 201 More

by lsiriban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Levine
March 31, 2011

I am a returning customer to Westbury Toyota and have had a pleasant experience working with John Edwards in the past and my present transaction. I worked with Ralston Dunn for the first time. Ralston and More

by MsMMac2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralston Dunn and John Edwards, Ralston Dunn
March 26, 2011

Recently went there with my 2007 Highlander and they told me my radio which wasn't working needed to be replaced. They wanted 450 for a refurbished radio. I said no way. A week later i discovered my radio ha More

by vantofler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
Apr 07, 2011 -

Westbury Toyota responded

my name is sebastian, fixed operations director at westbury toyota. i am quite sorry about the experience you had at our dealership, as we always pride ourselves on both customer satisfaction and quality of work. please feel free to contact me in order to best discuss our options to resolve this issue. thank you.

March 21, 2011

This was my first time to this dealer and I was so impressed with the ease of the transaction and their williness to help me out of my lease with another car company. Mr. Calixte "held my hand" and w More

by laurahutzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FRANCISCO CALIXTE, Francisco Calixte
March 16, 2011

The staff was courteous and very responsive to my needs.Price was negotiated to my satisfaction .Every effort was made to ensure that I had an immediate service appointment and a loaner car to instal More

by Cathy Pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Levine;Luiz from Financial Dept;, Grace Castillo
March 15, 2011

Just bought new Toyota Camry from Frank at westbury Toyota. Frank was great, knowledegable and caring. I bought this car from westbury because Frank showed me that he was different then other dealer. E More

by hammadk786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Monteforte
March 01, 2011

Sales person Frank Monte was very easy and helpful with us. 2011 Sienna with AWD was very hard to get with the color that we needed, Frank Monte was able to put an order right away, so that we got the van More

by ashleythomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Monte
February 28, 2011

He was very attentive in what I was looking for in a car. He was reasonable and not overbearing like some other dealers. He made sure to address all my the needs and wants I desired when purchase the care. I More

by babygirl22685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fransico Calixte, Francisco Calixte
February 13, 2011

Christian Suarez is an outstanding salesperson and a pleasure to work with. He was very patient through the process and answered all of our questions. I would not hesitate to buy another car from Cris More

by danc516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cristian
Feb 14, 2011 -

Westbury Toyota responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. As per our previous conversation, I look forward in meeting you so that we may address any concerns you may have. Sincerely, Grace Castillo Customer Relations

February 13, 2011

I was very very impressed with Kevin. He was polite, profficient and well versed in dealing with me. He was not pushy and patient in listening to my needs. He found the exact vehicle I was seeking at th More

by I102966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN & John Edwards
...
250
...