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Westbury Toyota

Westbury, NY

4.8
2,573 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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1121 Old Country Rd

Westbury, NY

11590

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Showing 2,573 reviews

August 12, 2024

Nateshia is very professional, dedicated, well behaves, excellent, friendly, amazing sales person. I am satisfied More

by kumkumhassan
Recommend Dealer
Yes
Employees Worked With
Nateshia
Aug 12, 2024 -

Westbury Toyota responded

We're delighted to hear that Nateshia provided such excellent service at Westbury Toyota. Thanks for sharing your satisfaction with us!

August 12, 2024

Caleb was amazing to deal with. He was professional, honest, straightforward and had a great attitude. More

by MitsuVR4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marluin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Westbury Toyota responded

Thanks for the awesome feedback! We're delighted to hear Caleb provided such a positive experience at Westbury Toyota. We appreciate your support and hope you enjoy your new vehicle!

August 10, 2024

Caleb is the ultimate salesman. Hernan got me a plan that I could work with. I knew what car I wanted already, test drove it, headed back to the dealership and got busy with the pa More

by jamesb718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Arias
Aug 12, 2024 -

Westbury Toyota responded

We're delighted to hear that Caleb and Hernan provided excellent service at Westbury Toyota. Enjoy your new car, and thanks for choosing us!

August 08, 2024

Benny Mak was great and service was excellent. Was very satisfied with everything . I will be returning. More

by Antoinette Tavernier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Mak
Aug 09, 2024 -

Westbury Toyota responded

Antoinette, we're delighted to hear that Benny and the team at Westbury Toyota provided excellent service. We look forward to welcoming you back!

August 06, 2024

I purchased a 2025 Camry on August 4, 2024, from this dealer. Despite clearly telling Alex Eitan that I did not want the TFS Vehicle Service Agreement, he deceptively added the $4,995 charge to my purcha More

by Bryant Yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Eitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Westbury Toyota responded

Bryant, we're so glad our team at Westbury Toyota could provide a professional, satisfying experience. Thanks for sticking with us—enjoy the ride!

Oct 05, 2024 -

Bryant Yang responded

I purchased a 2025 Camry on August 4, 2024, from this dealer. Despite clearly telling Alex Eitan that I did not want the TFS Vehicle Service Agreement, he deceptively added the $4,995 charge to my purchase without my consent. I strongly urge anyone considering doing business with him to be extremely vigilant, thoroughly review every document, and ensure no hidden fees are added. His practices are unethical and dishonest. When I returned to Westbury Toyota on August 11, 2024, to have the fraudulent TFS agreement removed, Alex claimed it was a "misunderstanding" and promised to correct it. Now, it’s October 5, and the agreement is still attached to my financing, racking up unnecessary interest. Despite repeated calls and his false assurances, the issue remains unresolved. His failure to act shows a total disregard for customer trust and fairness. Proceed with caution—this dealer cannot be trusted to honor their word.

August 02, 2024

Kit was my service advisor it was a great visit,very friendly and knowledgeable..he explained my recall and maintaince in full details. Truck was ready when promised.he is a asset to your company More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Westbury Toyota responded

Donald, we're delighted to hear that Kit provided you with excellent service at Westbury Toyota. Thanks for sharing your positive experience!

August 01, 2024

Great honest salesman . Seamus as good and the manager was very fair. Also no extra fees More

by kbustillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Westbury Toyota responded

Your kind review warms our hearts! Thank you from the Westbury Toyota Team.

August 01, 2024

Tomas Mejia of Westbury Toyota welcomed myself and addressed my concerns as I was in need of a vehicle, that day! I'm a three time, Toyota owner! Have always been satisfied by my purchase and ownersh More

by Ham Nolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomas Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Westbury Toyota responded

Ham, we're delighted to hear that Tomas provided such exceptional service and helped you find the perfect Toyota RAV4 at Westbury Toyota. Enjoy your new ride!

August 01, 2024

Anyone visiting this dealership please ask for Cristian Reyes he is always willing to help and keep you informed even after your purchase thankyou 🙏 More

by katynereida71
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Westbury Toyota responded

Thank you for the wonderful feedback! We're glad to hear Cristian provided excellent service at Westbury Toyota. We appreciate your recommendation and hope you're enjoying your new vehicle!

July 31, 2024

Caleb did an amazing job getting me a good deal on a brand new car. I went in looking for a used car and walked out with a brand new car that was within my budget. More

by ebaez12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Westbury Toyota responded

Thank you for sharing your experience! We're delighted to hear that Caleb helped you find a brand new car within your budget at Westbury Toyota. Enjoy the ride!

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