Westbury Jeep Chrysler Dodge RAM SRT - Service Center
Jericho, NY
524 Reviews of Westbury Jeep Chrysler Dodge RAM SRT - Service Center
The worst The service department staff is rude and aggressive. Took my car in for its first year of service and state inspection. Waited over one hour to get c The service department staff is rude and aggressive. Took my car in for its first year of service and state inspection. Waited over one hour to get checked in. After waiting all day I picked up the car only to find out the service was incomplete and the inspection was not done. Upon bring the car back to finish the work the service adviser implied I never requested the inspection and then got very aggressive with me. He tried to intimidate me and refused to have the inspection done. After wasting all day I had to bring the car elsewhere. I would advise to use a different service center. They are not to be trusted. More
Excellent service I have been bringing my vehicles to Westbury Jeep for services because their service is the best I have experienced. I always deal with Anna Manuzzi, I have been bringing my vehicles to Westbury Jeep for services because their service is the best I have experienced. I always deal with Anna Manuzzi, she is a highly professional service adviser. She always takes wonderful care of me and my vehicles. I could not be happier. More
They suck They cheated me on my trade they overcharged me for my Jeep and I would never ever ever buy anything from them again and I won't even let my dog xxxx They cheated me on my trade they overcharged me for my Jeep and I would never ever ever buy anything from them again and I won't even let my dog xxxx in their parking lot More
Great service with caring individuals My wife was 9 months pregnant when my jeep refused to start. When we got to the service area, Anna Manuzzi helped us through every part of the process My wife was 9 months pregnant when my jeep refused to start. When we got to the service area, Anna Manuzzi helped us through every part of the process and made a nightmare of a situation, easy and smooth. She is so knowledgeable that just by discribing the noise the car made she was able to diagnose the problem. She ensured that the jeep got serviced right away and called us with updates. I will forever be grateful for her expertise and her compassion, as my wife went into labor the very next day! Thank you! Thank you! More
recommended work I did myself Took my Ram in for small warranty work. Service writer says i need so an so service performed I ask my " Mechanic looked at vehicle and recommended" Took my Ram in for small warranty work. Service writer says i need so an so service performed I ask my " Mechanic looked at vehicle and recommended" Off to this"mechanic" we go i ask did you really look at rear end fluids and transfer case fluid as well as in the throttle body before recommending this service? His reply "yes" xxxxxxxx because i did these services myself within 3 thousand miles of being here. # FCA cars in my driveway no longer go to Westbury More
Car Repair Anna was warm, friendly and courteous. They took care of my problem and even gave me a loaner car so that I could go back to work. They were patient Anna was warm, friendly and courteous. They took care of my problem and even gave me a loaner car so that I could go back to work. They were patient and thoroughly inspected the car and resolved all the issues. Service was fairly priced and I was extremely satisfied. More
Great work all around Every thing was done professionally from the day I drop off my car to the day I picked it back up.Derric Nettles from day one keep in contact with me Every thing was done professionally from the day I drop off my car to the day I picked it back up.Derric Nettles from day one keep in contact with me to let me know how thing were going great customer service More
Great Job I briught my car for an oul change. As recommended they rotated tires too. Great job. Painless experience. It's great to bring the car here, great ser I briught my car for an oul change. As recommended they rotated tires too. Great job. Painless experience. It's great to bring the car here, great service. Thanks guys. More
Anna Manuzzi Service Advisor Anna Manuzzi made my first time service experience with Westbury Jeep a pleasure. She was efficient, knowledgeable, helpful and a terr Service Advisor Anna Manuzzi made my first time service experience with Westbury Jeep a pleasure. She was efficient, knowledgeable, helpful and a terrific person. Anna understood immediately what the problem was, provided me with a loaner car, and called later in the day to update me on the progress. I can only hope all my dealings with Westbury Jeep can be as wonderful. More
Anna Manuzzi Its easy for people who deal with the public to just do the job and lose that personal touch....Anna was fantastic and treated me as though I had just Its easy for people who deal with the public to just do the job and lose that personal touch....Anna was fantastic and treated me as though I had just brought my Jeep in for the first time. In fact I've been using Westbury Jeep for about 11 years now. She renewed my confidence in quality customer service and professionalism!!! Thank you so much Anna!!!!! You are the best! More