Westbury Jeep Chrysler Dodge RAM SRT - Service Center

Excellent service I have been bringing my vehicles to Westbury Jeep for services because their service is the best I have experienced. I always deal with Anna Manuzzi, I have been bringing my vehicles to Westbury Jeep for services because their service is the best I have experienced. I always deal with Anna Manuzzi, she is a highly professional service adviser. She always takes wonderful care of me and my vehicles. I could not be happier. More

They suck They cheated me on my trade they overcharged me for my Jeep and I would never ever ever buy anything from them again and I won't even let my dog xxxx They cheated me on my trade they overcharged me for my Jeep and I would never ever ever buy anything from them again and I won't even let my dog xxxx in their parking lot More

Great service with caring individuals My wife was 9 months pregnant when my jeep refused to start. When we got to the service area, Anna Manuzzi helped us through every part of the process My wife was 9 months pregnant when my jeep refused to start. When we got to the service area, Anna Manuzzi helped us through every part of the process and made a nightmare of a situation, easy and smooth. She is so knowledgeable that just by discribing the noise the car made she was able to diagnose the problem. She ensured that the jeep got serviced right away and called us with updates. I will forever be grateful for her expertise and her compassion, as my wife went into labor the very next day! Thank you! Thank you! More

Car Repair Anna was warm, friendly and courteous. They took care of my problem and even gave me a loaner car so that I could go back to work. They were patient Anna was warm, friendly and courteous. They took care of my problem and even gave me a loaner car so that I could go back to work. They were patient and thoroughly inspected the car and resolved all the issues. Service was fairly priced and I was extremely satisfied. More

Great work all around Every thing was done professionally from the day I drop off my car to the day I picked it back up.Derric Nettles from day one keep in contact with me Every thing was done professionally from the day I drop off my car to the day I picked it back up.Derric Nettles from day one keep in contact with me to let me know how thing were going great customer service More

Great Job I briught my car for an oul change. As recommended they rotated tires too. Great job. Painless experience. It's great to bring the car here, great ser I briught my car for an oul change. As recommended they rotated tires too. Great job. Painless experience. It's great to bring the car here, great service. Thanks guys. More

Anna Manuzzi Service Advisor Anna Manuzzi made my first time service experience with Westbury Jeep a pleasure. She was efficient, knowledgeable, helpful and a terr Service Advisor Anna Manuzzi made my first time service experience with Westbury Jeep a pleasure. She was efficient, knowledgeable, helpful and a terrific person. Anna understood immediately what the problem was, provided me with a loaner car, and called later in the day to update me on the progress. I can only hope all my dealings with Westbury Jeep can be as wonderful. More

Anna Manuzzi Its easy for people who deal with the public to just do the job and lose that personal touch....Anna was fantastic and treated me as though I had just Its easy for people who deal with the public to just do the job and lose that personal touch....Anna was fantastic and treated me as though I had just brought my Jeep in for the first time. In fact I've been using Westbury Jeep for about 11 years now. She renewed my confidence in quality customer service and professionalism!!! Thank you so much Anna!!!!! You are the best! More

Denied Service On February 13, 2016, I purchased a brand new 2016 Dodge Caravan with 37 miles. However, on the drive home I noticed a sound coming from the windshiel On February 13, 2016, I purchased a brand new 2016 Dodge Caravan with 37 miles. However, on the drive home I noticed a sound coming from the windshield that may be caused from an improper seal, in addition, the passenger side wipers did not wipe properly. I decided to make an appointment with Westbury Jeep Chrysler Dodge. An e-mail confirmation was sent to me for 2/15/2016 at 7:40 AM. When I arrived the morning of, I was approach by an older Caucasian lady. I believe her name is Anna Manuzzi. She asked me if I have an appointment and I told her that I do. I also told her the reason I was there. After turning back to answer a question that my father had ask me in my native tongue, I noticed that I was spoken to differently by Anna Manuzzi. She had ask me if I had purchased the vehicle at Westbury and I told her that I had purchased the vehicle from a dealer in New Jersey. She said, "you have to take it back to that dealer, we cannot do anything for you here". I said, "isn't this a dodge dealership? Shouldn't you be able to take care of future customers"? She said, "we are backed up, don't you see the other cars here, they all have appointments". I said, "I also have an appointment and I'm actually here physically". She couldn't help, so my family and I left after having to wake up at 6 AM to go to what we thought was our appointment. Even though it was unsafe to drive back with what may be a loose windshield; we had no other choice after being denied service. More