Westbury Jeep Chrysler Dodge RAM SRT - Service Center
Jericho, NY
524 Reviews of Westbury Jeep Chrysler Dodge RAM SRT - Service Center
I am along time Jeep owner. I actually purchased 2 Jeeps from the above mentioned dealer within the last 2 years. I also have had 5 previous Jeeps ( from other dealers ) I can't say enough about this deale from the above mentioned dealer within the last 2 years. I also have had 5 previous Jeeps ( from other dealers ) I can't say enough about this dealership, the service department, but mostly Lisa Boncich ( My service consultant ) When I say " My" thats how Lisa makes me feel " like Im her only customer! Thats amazing because this is a very busy service department. I am always greeted with a smile and a kind word! The reason I actually purchased a second Jeep for my wife had alot to do with LIsa and the way Im treated by her and her staff. I demand attention and I am constantly updated when my trucks are in for service and I know she cares and always does the right thing In todays business climate keeping solid relationships with customers is essential for success. Many businesses drop the "ball" after the sale. (As a businessman I know how important client relations are) LIsa and Westbury Jeep are bucking that trend!! I strongly recommend this dealership.... When it comes to service and aftercare let Lisa take over Thanks!! More
I came in with a check engine light problem. The problem was a persistent problem that would not go away. Each time I brought in the jeep in Lisa stayed in touchand on top of it. She would let me know exact was a persistent problem that would not go away. Each time I brought in the jeep in Lisa stayed in touchand on top of it. She would let me know exactly what was happening. She took all needed steps to make me whole while my jeep was being serviced. Whenever I had questions or concerns I was always able to get answers from Lisa. The whole service experience starting with Lisa was very professional, accurate and informative. I would recommend Jeep service to anyone who needs the job to get done the right way, the first time...starting with Lisa Boncich! More
I have had my 2 Jeep Grand Cherokees serviced and will only have them service at Westbury Jeep. Lisa Boncich is my service advisor and should be commended on her outstanding customer service skills and h only have them service at Westbury Jeep. Lisa Boncich is my service advisor and should be commended on her outstanding customer service skills and her attention to detail. Lisa possesses a quality these days that is rare to find on listening and resolving the customer needs along with exceptional service. She is knowledgeable on all aspects of my Jeeps issues Lisa works quickly and efficiently on getting the problem resolved. I recommend Westbury Jeep and Lisa on the top of my list for my service on my vehicles. More
I had to recently bring my Chrysler Town and Country in for "Check Engine" light service at the fairly new service center on Bond Street. The entire staff from start to finish was very accomodating and pro for "Check Engine" light service at the fairly new service center on Bond Street. The entire staff from start to finish was very accomodating and professional. The entire service took about 2 hours and I told them I would wait there and the time went by very fast considering I had my 3 year-old son running about. I would come back again to service my caravan there. More
I was having problems with my navigation system in my Jeep Cherokee. Your service advisor Lisa Boncich addressed the problem, ordered the navigation system, immediately followed up with me, and the probl Jeep Cherokee. Your service advisor Lisa Boncich addressed the problem, ordered the navigation system, immediately followed up with me, and the problem was addressed in less than 5 businees days. Great job!! More
Mike Henrichs is a true and caring professional ! I never liked going to the dealer, but Westbury makes it enjoyable. i will allways buy my vehicles from Westbury, great staff, great establishment, and they liked going to the dealer, but Westbury makes it enjoyable. i will allways buy my vehicles from Westbury, great staff, great establishment, and they stand behind everything they do ! Cudo's to you all ! More
It was my first visit to Westbury Jeep. I was in for an oil change. I was in a hurry and I let Janine know this. She assured me she would have me done as quickly as possible. I went into the waiting are oil change. I was in a hurry and I let Janine know this. She assured me she would have me done as quickly as possible. I went into the waiting area and within 15 minutes I heard my name called and I was on my way. Everyone was very friendly and my experience at the service department was very pleasant. More
I just wish that all other service organizations would be more like Westbury Jeep. They go out of their way to "make it right" and truly respect their customers time. I love my car, but I love Westbury Jeep more like Westbury Jeep. They go out of their way to "make it right" and truly respect their customers time. I love my car, but I love Westbury Jeep even more. KEEP DOING WHAT YOUR DOING!!! More
When we Bring our cars there we are treated as Family ! They fix my vehicle right the first time everytime and allways with a Smile. Their prices are very competitive. If we only need an oil change they ha They fix my vehicle right the first time everytime and allways with a Smile. Their prices are very competitive. If we only need an oil change they have the Quick Lane, we get out in a few minutes. More
I would absolutely recommend this dealership to all my contacts. Service is fantastic. Hours are great. By far one of the best service experiences I've ever had. I needed to schedule a service appointment contacts. Service is fantastic. Hours are great. By far one of the best service experiences I've ever had. I needed to schedule a service appointment first thing in the morning. Called them at 11:30 pm the day before...they were open for service. Thank you. Michael Feygin More