Westbury Jeep Chrysler Dodge RAM SRT - Service Center

It's amazing that Janine remembers everyone's name when they walk in. Her customer service is exceptional. Janine goes out of her way to thoroughly explain everything. I would strongly recommend name when they walk in. Her customer service is exceptional. Janine goes out of her way to thoroughly explain everything. I would strongly recommend Westbury service center. More

I just brought my Town and Country in for service. Anna went above and beyond to make sure everything was repaired quickly and completely. She is a pleasure to deal with and I will lease another vehicle f went above and beyond to make sure everything was repaired quickly and completely. She is a pleasure to deal with and I will lease another vehicle from the dealership because of the way they treat their customers! More

I have been dealing with Janine for many years as we have bought 5 or 6 Grand Cherokees from this dealer. Janine always takes the time to explain exactly what needs to be done in order diagnose the problem. bought 5 or 6 Grand Cherokees from this dealer. Janine always takes the time to explain exactly what needs to be done in order diagnose the problem. She always follows up in a timely manner . She acts in a professional manner under difficult circumstances when there are long waits in the evening. More

I have been a Westbury Jeep Customer since I bought a 1995 Jeep Grand Cherokee, that was followed up by purchases of 2002 & 2005 Grand Cherokees, so I have a long history with Westbury Jeep. I recently h 1995 Jeep Grand Cherokee, that was followed up by purchases of 2002 & 2005 Grand Cherokees, so I have a long history with Westbury Jeep. I recently had an issue with my ignition giving me problems on my 2002 and I did not have an appt and needed to come in at night, so I did not miss work. The Service Rep' I spoke to by phone was Janine Leuthner, who was a good listener to what my trucks issue was as well as my schedule with work and my need to get this fixed before I became stuck. I love the late service hours they have there, fantastic for people with busy work schedules. Janine keep me updated while the service techs trouble shooted the problem and made the repair. While I was waiting the Parts Dept. was also open so I purchased a cargo screen for my trunk, while I was there and doing nothing. When the repair was made and Janine presented my bill I was pleasantly surprised my bill was quite reasonable. I have to recomend Westbury Jeep due to there extended service hours and Janine in particular due to her high level of experience and the way she treated me the way she would like to be treated. I have not had the intermitment ignition problem since and it has been a few months now, the job was fixed right the first time. Thanks Janine and Westbury Jeep. John B. More

I purchased my 2004 jeep liberty in october 2003 from Westbury jeep and have been using only westbury Jeep for all my service needs. Janine Leuthner is my service advisor. I find her to be professional Westbury jeep and have been using only westbury Jeep for all my service needs. Janine Leuthner is my service advisor. I find her to be professional in all her dealings with me. She takes the time to explain to me the service needs for my vehicle. She is also available to answer any questions that I have regarding my vehicle. I have always been completely satisfied with any service that has been performed on my jeep as recommended by Janine. More

love this service station. The staff is like family. It's a pleasure to bring our vehicles there. There's always a smile. Professional staff. It's a pleasure to bring our vehicles there. There's always a smile. Professional staff. More

Kenny took care of every concern I had all issues were resolved in a timely fashion it is nice to know that there is still great customer service especially at Westbury Jeep Also Bill the mechanic did a g resolved in a timely fashion it is nice to know that there is still great customer service especially at Westbury Jeep Also Bill the mechanic did a great job on replacing my heater box he had to disassemble my whole dashboard.. great job and great heat Thanks Mgmt should be proud of these type of employees in this day and age More

It's simple. I bring my car in for Service. Janine It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me after the car is checked out. We agree on the work to be completed. Janine calls me when it's done. I pick it up. What else can anyone want from a service department? Janine is friendly, efficient, knowledgeable, and reliable. She does what she promises and that's exactly what I want from my service department. I have bought/leased at least 16 cars from Westbury Jeep and I am extremely satisfied. More

Anna did a fantastic job as a service adviser. Her understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! More

Been a customer of this dealership since early 90's. Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to alway Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to always be available until late at night), communicates the good and bad news in person, by phone, text, etc. so you always know what's going on, knows the car and always follows up to be sure your satisfied. She's a natural extrovert so that helps her be way friendly. Always seems to go the extra mile (sometimes gets loaner if needed when you haven't booked in advance!). Highly recommended. More