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Westbury Jeep Chrysler Dodge RAM SRT - Service Center
Jericho, NY
523 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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523 Reviews of Westbury Jeep Chrysler Dodge RAM SRT - Service Center
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June 19, 2015
The best of the best This is by far the most pleasant experience I've had with a car dealership. I went with my Jeep first time customer for recall. I walked in and saw ho This is by far the most pleasant experience I've had with a car dealership. I went with my Jeep first time customer for recall. I walked in and saw how busy and was not happy as I thought it would take forever. I was pleasantly surprised with a warm welcome from Anna Manuzzi (my service advisor). I was in and out quickly and will be using this service department from now on! Thank you Anna!!! More
by jeepguy212
Employees Worked With
Anna Manuzzi
June 18, 2015
PAINLESS!!!! I recently brought my Fiat in for steering concerns and I was pleased to be assisted by server adviser Anna Manuzzi. Although my car was there for a s I recently brought my Fiat in for steering concerns and I was pleased to be assisted by server adviser Anna Manuzzi. Although my car was there for a short while Anna was very helpful and called me daily to keep me informed. I would definitely recommend Westbury jeep and if needed ask for Anna Manuzzi in the service dept. very nice and helpful. More
by Pascaldesign
Employees Worked With
Anna Manuzzi
June 18, 2015
Couldn't have been any better ! Extremely kind and helpful from start to finish..very knowledgable, Anna helped me get my car serviced and answered all the questions I had and even Extremely kind and helpful from start to finish..very knowledgable, Anna helped me get my car serviced and answered all the questions I had and even offered me a complimentary breakfast while I waited..I would rexxomend going there to anyone and wild go see Anna in the service department for any assistantance More
by Anthony
Employees Worked With
Anna Manuzzi
June 17, 2015
Customer service at its best I have been a customer here for many years, and I have always been satisfied with the sales and service departments. On my most recent service visit I I have been a customer here for many years, and I have always been satisfied with the sales and service departments. On my most recent service visit I worked with Manny Karamalis, and he really raised the bar for the service department. My vehicle needed a fair amount of work over several days, and Manny kept me informed every step of the way. I didn't have to chase anyone down for my vehicle's status. Each line item was fully explained, and I felt confident in Manny's honesty in assessing my service needs. When I mentioned I might be interested in trading the car in, Manny went ahead and had it appraised by the sales department, informed me of its value, explained the VIP trade-in process, and provided a complete, written appraisal, carfax report and trade-in offer. Most places would have just directed me to go to the sales department myself for all this. Most importantly, I felt my business was appreciated. This is customer service at its best. More
by Andy C
Employees Worked With
Manny Karamalis
June 17, 2015
Unbelievably Terrible I've had the absolute worst experience I have ever had with any dealership I've ever bought from. I bought a Dodge Ram 2500. Spent $40,000 and the fir I've had the absolute worst experience I have ever had with any dealership I've ever bought from. I bought a Dodge Ram 2500. Spent $40,000 and the first stop I made was the gas station. About 5 months later I had a problem with my front end. Had to bring it back 4-5 times. The final time, was because the entire axel fell out of the truck causing me to crash into the curb. Now I'm having engine problems. My truck has been there since April 6th, I've spent $1600 on a rentAl until they finally gVe me a loaner. it is now June 16th with now update or idea of what they will do next or if they will stNd behind their product. Bad communication, terrible service. Stay away! More
by Jjamesm6674
Employees Worked With
Tim Doyle
June 16, 2015
great job on a recall Kelly Cooper did an excellent job getting my repair done fast and also found 4 new updates for my car thank you Kelly. I would come back to westbury Kelly Cooper did an excellent job getting my repair done fast and also found 4 new updates for my car thank you Kelly. I would come back to westbury without question More
by webster
Employees Worked With
Kelly Cooper
June 15, 2015
Fast, friendly, very helpful Came to them to service my car. The representative that helped me, Kelly Cooper, was extremely helpful and she was on top of everything from the begin Came to them to service my car. The representative that helped me, Kelly Cooper, was extremely helpful and she was on top of everything from the beginning. Saved me money and was genuinely happy to help. Ask for her when you go!! Very fast service! More
by Bc0urt7
Employees Worked With
Kelly Cooper
June 15, 2015
Pleased Cutomer Kelly Cooper did outstanding job handling all my service needs and issues. Kelly was very professional and knowledgeable about product and recalls nee Kelly Cooper did outstanding job handling all my service needs and issues. Kelly was very professional and knowledgeable about product and recalls need on my Jeep. More
by RJMORROW1956
Employees Worked With
Kelly Cooper
June 13, 2015
Extremely helpful and caring staff It was time to bring in my car for service so I stopped by without an appointment. My service advisor was Yves dorceus he definitely the guy to see in It was time to bring in my car for service so I stopped by without an appointment. My service advisor was Yves dorceus he definitely the guy to see in that place very helpful and knowledgeable. He got my car in with no problem walked me thru the whole process and gave me all my options and prices. I was in and out in no time im definitely coming back for all my services. Thanks Yves ! More
by Jeepguy
Employees Worked With
Anthony Dinelaris Sr.
June 13, 2015
Exceptional Service Every VIsit-customer since 2013 My experience with every visit is always good. The staff are professional, friendly and caring. In our last visit, Kelly Cooper went above and beyond My experience with every visit is always good. The staff are professional, friendly and caring. In our last visit, Kelly Cooper went above and beyond to ensure we understood the options available to fix and maintain our car. Although there was a bit of wait due to the high volume of cars (Saturday morning at 8:00am), she kept us informed every step of the way. The facility is well maintained and organized. Even if you have to wait, the waiting area is extremely comfortable (TV, Computers, clean restrooms and refreshments available). I also appreciate that there is free wi-fi. ;) More
by CruzControl
