Westbury Jeep Chrysler Dodge RAM SRT - Service Center

Totally impressed!!!!! Since purchasing my jeep grand cherokee in 2011 ive been overwhelmed by the customer care at westbury jeep service dept. From the late service hours t Since purchasing my jeep grand cherokee in 2011 ive been overwhelmed by the customer care at westbury jeep service dept. From the late service hours to the free coffee and bagels. I have had many vehicles before -nissan, chevy, cadillac and none even comes close to there customer service. My service advisor anna manuzzi is top notch, always fully explains everything in detail and approaches everything with a ""can do"" attitude. My vehicle has always been ready on time with a clean wash. Anna has really set the bar in customer care!!! More

* * * * * MR.STEPHON SOLOMAN* * * * * I hate writing reviews, but I think this gentleman deserves it. I highly praise him because I am very difficult to deal with and he has managed to mak I hate writing reviews, but I think this gentleman deserves it. I highly praise him because I am very difficult to deal with and he has managed to make me feel comfortable. 5 STARS TO MR.STEPHON SOLOMAN!!! More

Excellent Service by Michele Spencer Service Adviser Michele Spencer was very professional and fully explained all the work needed for my truck and also all the work needed in the future Service Adviser Michele Spencer was very professional and fully explained all the work needed for my truck and also all the work needed in the future I believe she is an asset to the Westbury family More

Major Improvements Have Been Made at Westbury Jeep Service!! 2 years ago I purchased my first jeep from Westbury jeep. I love the car but have dreaded the service. Every experience with the service department 2 years ago I purchased my first jeep from Westbury jeep. I love the car but have dreaded the service. Every experience with the service department up until this most recent one has been pretty bad. In the past I have had to wait over a month for an appointment with a loaner vehicle. There had been very poor communication on the part of my service advisor and management previously. This visit I had Kelly Cooper as my service advisor. She was extremely thorough, communication was great and she was even able to find a service bulletin on an issue I was having that there were unable to replicate. She listened and remembered my issues, she kept me up to date on my car and made sure I was happy before receiving my car back. Aside from a great service advisor, I found that the whole process moved much more smoothly. My loaner vehicle was ready and delivered promptly, the checkout and valet service when receiving my vehicle back was much faster and more efficient than it has ever been. Westbury Jeep, whatever changed, please keep it up! Kelly was stellar! More

Helpful and courteous I have always brought my cars to the dealership for service and this by far was the best experience yet, from the minute I walked in Kelly cooper was I have always brought my cars to the dealership for service and this by far was the best experience yet, from the minute I walked in Kelly cooper was very helpful and attentive, she even gave me a free car wash. I am very happy with westbury jeep and will not go anywhere else. Thanks Kelly !!!! More

Genuine & direct - service received from Mr. Stephon Soloman The service is the best that I have ever had at any dealership thanks to Stephon Soloman he is very knowledgeable and upfront. Never recommended unnec The service is the best that I have ever had at any dealership thanks to Stephon Soloman he is very knowledgeable and upfront. Never recommended unnecessary repair and kept me in the loop even when I didn't understand he made sure I did. He has earned my loyalty. More

Service and maintenance Stephon is a true professional that fully explained the work performed and diligently answered all my questions thoroughly. I recommend him and the se Stephon is a true professional that fully explained the work performed and diligently answered all my questions thoroughly. I recommend him and the service center wholeheartedly :) good job! More

Excellent Customer Service Michelle Spencer was a pleasure to deal with during our service visit. She was very thorough and helpful. Very friendly, down to earth and great custo Michelle Spencer was a pleasure to deal with during our service visit. She was very thorough and helpful. Very friendly, down to earth and great customer service. More

Outstanding service from Westbury Jeep Service Department. From the person who directs you into their service lot to the person to whom who pay your bill- the service is outstanding! Kelly Cooper's manner and From the person who directs you into their service lot to the person to whom who pay your bill- the service is outstanding! Kelly Cooper's manner and presence was pure perfection. She was knowledgeable and focused in addressing the recalls, my inspection, a software download, and even provided a brief lesson on adjusting the angle of my steering column. When the work was completed, she met with me, reviewed what work had been performed, explained the charges, and escorted me to the cashier, and then to my waiting car.I've owned Jeeps since 1987 and feel qualified to rate the Westbury Jeep service department the very best! More

Excellent service and follow up My service rep Michelle Spencer, did everything she said she would, and followed up with me every step of the way. I had many things to be worked on My service rep Michelle Spencer, did everything she said she would, and followed up with me every step of the way. I had many things to be worked on when I brought my Jeep in for service, and she took care of everything. I appreciate all her help and the service dept at Westbury Jeep! More