Westbury Jeep Chrysler Dodge RAM SRT - Service Center
Jericho, NY
524 Reviews of Westbury Jeep Chrysler Dodge RAM SRT - Service Center
Rear Axel Seals leaking They did a great job. Always kept me informed on what was going on. Fixed problem quickly. Its always a pleasure going to this dealer. They did a great job. Always kept me informed on what was going on. Fixed problem quickly. Its always a pleasure going to this dealer. More
Great service! I went in to the service dept on a very busy Monday and was a little Leary about how long I would be stuck there with my grand Cherokee since the chec I went in to the service dept on a very busy Monday and was a little Leary about how long I would be stuck there with my grand Cherokee since the check engine light was on. Not only did my service advisor, Michele, keep me informed about the progress, she got me out In no time an was very friendly and courteous! Would definitely recommend Westbury to my friends! More
Service Center On Bond Street Everyone I came in contact with here was outstanding to deal with. That's from the gentleman who rolled back the gate to let us in to my Service Advi Everyone I came in contact with here was outstanding to deal with. That's from the gentleman who rolled back the gate to let us in to my Service Advisor Anna Manuzzi. Thanks for the great service you provide. It keeps us coming back, wether for service or a new vechicle. More
Excellent Service Advisor and Staff On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Departm On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Department, 111 Bond Street, Westbury for service. After speaking to the Service Advisor (Ms. Michele Spencer) the following day, she quickly gathered all my information about my complaint, collected the computerized history of service from my service records, and verified the extended warantee of the vehicle. As this was an emergency service visit, Ms. Spencer quickly had service staff perform a multi-point vehicle inspection to determine what service was needed to correct the vehicle's mechanical problems. Not only did the service department find a leaking heater hose, a defective motor mount had to be replaced, and both front struts were leaking. All items were completed within a reasonable time frame after the extended warantee inspector confirmed and approved the work to be done. All recommended services were covered by the extended warantee. During this service Westbury/Jeep did provide a service loner automobile for my needs while repairs were made to my vehicle. Thanks to Ms.Spencer, the service department staff, and Westbury/Jeep for their professional service to their customers. This service experience was an excellent experience. John Burgois More
Excellent service today from mrs. Kelly Cooper Me and my wife came in this morning for a oil change and recall service, when we pulled up Kelly noticed that the tire pressure light and low washer f Me and my wife came in this morning for a oil change and recall service, when we pulled up Kelly noticed that the tire pressure light and low washer fluid lights were on, well less than about 2 hours later my recall was done , my tire was plugged and we were on our way. We had thought we would be there all day ! Great expirience! Great attention to detail! More
Great service Even though i did not buy my car from westbury they still treated me like family. Stephon my service advisor was very knowledgeable, courteous , and a Even though i did not buy my car from westbury they still treated me like family. Stephon my service advisor was very knowledgeable, courteous , and answered all my questions. I had the chance to meet the service manager Matt Who was just as much of a gentlemen as stephon. I highly recommend this dealership to anyone on long island for service. More
Greatest Service Experience When I first stepped into service I was greeted with a huge smile from Janine, she treated me and took care of my car for me right away and didn't mak When I first stepped into service I was greeted with a huge smile from Janine, she treated me and took care of my car for me right away and didn't make me wait long. I definitely recommend dealing with the service group and mechanics at Westbury Jeep as they know what they are doing and take great care of their customers. More
BEST SERVICE CENTER!! On Saturday morning I went to do my weekly groceries when my car died on me. I was able jump start my car and drive to your service area where Jovany On Saturday morning I went to do my weekly groceries when my car died on me. I was able jump start my car and drive to your service area where Jovany was able to help me and took care of my car. Jovany was able to turn a negative situation into a positive situation. My car was fixed in less then 2 hours. Westbury jeep is by far the best service center Ive been too. Thank you!!! More
Service Callback Resolved Hassle Free I am the original owner of a 2006 Dodge Magnum RT. Earlier this year i brought the car in for its first complete brake job. after a month or so, i n I am the original owner of a 2006 Dodge Magnum RT. Earlier this year i brought the car in for its first complete brake job. after a month or so, i needed to make a return appointment regarding squealing brakes. After a brief conversation, Stephon and the service team took an in depth look and went ahead and replaced involved defective components on all four wheels under warranty. They also found a front end issue that they fixed right then and there. Everybody in the service dep't, especially Stephon, made me feel really good about how both myself and my car were treated at and leaving the service center. More
Michele Spencer michele is the best and most caring service writer that the Sporn family of Westbury Chrysler/Jeep has ever hired. I am a customer there for over 30 y michele is the best and most caring service writer that the Sporn family of Westbury Chrysler/Jeep has ever hired. I am a customer there for over 30 years and she is the most considerate and caring person I have yet dealt with at any dealership. If you want your car taken care of correctly with many follow ups to keep you informed then call Michele Spencer. More