Westbury Jeep Chrysler Dodge RAM SRT - Service Center

Great experience The service department at Westbury Jeep was top of the line. My device advisor, Janine Luethner took care of everything including getting my son xbox The service department at Westbury Jeep was top of the line. My device advisor, Janine Luethner took care of everything including getting my son xbox games to play while we waited. My car was done when they said it would be and I was able to get on with my day. More

Terrible service This review is about the service department only. It has nothing to do wit my experience at the dealership itself. I had gotten my cat serviced twice This review is about the service department only. It has nothing to do wit my experience at the dealership itself. I had gotten my cat serviced twice since I purchased my car back in October last year. The first time I got there on a Saturday around 8 am. There was no line for the "express" lane. Yet it took about 1:30 hours to get an oil change. They claim they do an inspection of the car, but at that particular point my cat had no windshield fluid and they didn't replenish it. The second time I needed an oil change and yearly inspection. I was told it'd take an hour and a half. After more than two hours I inquired about the expected timeframe. They told me the car wa ready, but as I walked towards it, i noticed the inspection had not be done. They took the car back which took another half an hour. I spent 3 hours getting a simple oil change and an inspection which normally takes an hour tops in other service center. I did not get an apology or anything of the sort for that terrible waste of time. More

Overall Sevice' I live in Queens and I was recommended to Westbury Jeep. Overall their service was excellent! From the moment I pulled my car into the service lin I live in Queens and I was recommended to Westbury Jeep. Overall their service was excellent! From the moment I pulled my car into the service line, within minutes I was greeted professionally and directed to meet with a service advisor, Anna Manuzzi. Ms. Manuzzi knowledge and experience expited my cars problems to be rectified within the same day. More

First Rate Service I had a wonderful experience when I brought my car in for a warranty repair- after the service center called to first tell me the Uconnect part was in I had a wonderful experience when I brought my car in for a warranty repair- after the service center called to first tell me the Uconnect part was in exactly at the time they said it would be. Kelly Cooper greeted me with kindness and a desire to know my situation. Not a usual thing, especially since I did not purchase my car here. So now, I have a service center for life. I was on a wait list but that lasted less than 40 minutes--And- I got there late!! Will be back when needed. I am a happy customer. More

competent coordinating earlier in the summer i experienced one of the most dissapointing brake jobs in my 30 + yrs of driving.. i had made several phone calls when finally earlier in the summer i experienced one of the most dissapointing brake jobs in my 30 + yrs of driving.. i had made several phone calls when finally i was put in touch with the customer advocate. Linda was very professional and offered a cash voucher to be used on future service. also a auto detail for my displeasing brake job.. on monday sept 14 i brought my chrysler 200 in for a terrible knocking noise from front end.. Goodyear had already replaced struts and stabiliazer bar but that wasnt the fix!! now i was very upset and reluctantly came back to see if wesbury jeep chrysler dodge could repair my car. then it happened i was introduced to Stephon, service advisor! he listened to my problem and concerns and very confidentaly told me his professsional opinion and that he would call when the problem was discovered. the problem was solved when the technician discovered the lower contro arm and bushings were worn out. Stephon conscientiously looked at my Zurich warranty and the repair was covered!! no doubt i had done the right thing buying a better warranty. the experience with Linda, service advocate and Stephon the service advisor had me smiling for days More

Rear Axel Seals leaking They did a great job. Always kept me informed on what was going on. Fixed problem quickly. Its always a pleasure going to this dealer. They did a great job. Always kept me informed on what was going on. Fixed problem quickly. Its always a pleasure going to this dealer. More

Fastest oil change in Nassau County Always friendly and courteous , my vehicle is always ready in a timely fashion whether it's an oil change or major repair issue . Janine definitely go Always friendly and courteous , my vehicle is always ready in a timely fashion whether it's an oil change or major repair issue . Janine definitely goes the extra mile for her customers . Service hours are also a big plus More

Excellent experience We brought the car in for a "we owe"-they were the ones who contacted us about the appointment-it was only a stain on the back seat. But since it was We brought the car in for a "we owe"-they were the ones who contacted us about the appointment-it was only a stain on the back seat. But since it was a lease we pointed it out when we leased it. They gave us a loaner car as promised. It is a very busy place but things seemed organized. I was shocked to have the car back in 24 hours! Couldn't be happier! More

excellent service took my car in for maintenance and an issue with my chrysler as busy as they were my service advisor made it a point to keep me informed and delivered took my car in for maintenance and an issue with my chrysler as busy as they were my service advisor made it a point to keep me informed and delivered as promised More