Westbury Jeep Chrysler Dodge RAM SRT - Service Center

Great dealer service department Anna Manuzzi was a great service advisor and took care of my Jeep's issue quickly and efficiently.. I am very happy with the results. Have been using Anna Manuzzi was a great service advisor and took care of my Jeep's issue quickly and efficiently.. I am very happy with the results. Have been using this dealer service department for years. More

VIP is not just a tagline There is a reason I choose to wait until the late evening hours to bring my vehicle in for service from Queens to Westbury - my service advisor Janine There is a reason I choose to wait until the late evening hours to bring my vehicle in for service from Queens to Westbury - my service advisor Janine. Her warm personality makes the experience pleasant, but her knowledge and honesty make all the difference. Any recommendations she makes are for my benefit, not the dealership's. There is never just one option. She and her partner Kenny know their customers well and it is a reassuring feeling to be greeted at the door by name. I can say that the service experience I have is what keeps me loyal to them and to Westbury Jeep. More

Not the usual dealer experience Let me just say that I went in dreading this service today , but with the help of Kelly cooper it was painless I came in for a check engine light and Let me just say that I went in dreading this service today , but with the help of Kelly cooper it was painless I came in for a check engine light and recall. They told me on the phone that my car would be there all day , well Kelly got me a ride home and a couple hours later my car was ready they replaced its oil switch and recall was completed . Not what I expected at all ! More

Great dealer experience I leased my jeep here a year plus ago. Not a complain since then. Great service. Love my jeep. The service center is great snd although they get busy I leased my jeep here a year plus ago. Not a complain since then. Great service. Love my jeep. The service center is great snd although they get busy, service is very good. More

Can't Say Enough!! Went into service center and got AAA+++ treatment from Anna Manuzzi - treated me like family and had my car ready super fast!! I was so pleased b/c Went into service center and got AAA+++ treatment from Anna Manuzzi - treated me like family and had my car ready super fast!! I was so pleased b/c we really formed a friendship and she helped me set up future plans to service my Jeep for balanced care and low cost - very customer oriented service - Love Jeep!! More

Great service w/ Michele Michele was great and was constantly in touch letting me know the status of my Cherokee. When I came to get my car she knew I was in a rush to get to Michele was great and was constantly in touch letting me know the status of my Cherokee. When I came to get my car she knew I was in a rush to get to work so she went and found the keys to my car and a valet to drive it around for me. More

Amazing Service Writer and excellent service overall. I dropped my 2005 Chrysler 300 off at the dealer this mornihg for a scheduled appointment for an airbag recall. Being a "car guy" I'm always skeptical I dropped my 2005 Chrysler 300 off at the dealer this mornihg for a scheduled appointment for an airbag recall. Being a "car guy" I'm always skeptical of service writers and being sold a bunch of service that doesn't need to be done, in fact I usually try to do as much service as possible myself on my vehicles but with hectic schedules and cars getting more complicated that's not always possible. As Jay Leno says, real car guys don't get their oil changed down the block at the local Goofy Lube...so, in addition to the recall I decided to have Westbury change the oil. When I arrived I pulled in to the service line and within a few minutes Anna greated me with a stunning smile and noted all of my concerns. She asked if I wanted to wait for the vehicle but I had arrainged for my wife to pick me up. I said, well if it's not going to be too long put down that I am waiting and I will go shopping and do errands with my wife and have her drop me off when we are finished. Our timing couldn't me more perfect, as we were online to pay at the last store we stopped at the phone rang and it was Anna telling me that my car was ready. We drove back to the dealership and Anna went over the paperwork with me and I was on my way within 5 minutes. My car was given back to me with no greasy footprints or muck on the steering wheel.... in fact, look at the prices they had posted on their sales specials I think I will be bring the car back to have them detail it. More

Excellent service!!!! A BIG thank you to Michelle Spencer for going above and beyond to help me with my brand new car. She actually had co workers deliver a loaner to my ho A BIG thank you to Michelle Spencer for going above and beyond to help me with my brand new car. She actually had co workers deliver a loaner to my house and took my car back for service!! She kept me informed every day regarding the status of the part on order. I was recommended by friends to go to this dealer and I am glad I did, Thanks again Michelle for a great car experience!! Paula Crowe More

Friendly Professional Service I was skeptical about coming to the dealer from previous bad experiences with other dealers. Upon arriving I was greeted by Michele as I pulled into t I was skeptical about coming to the dealer from previous bad experiences with other dealers. Upon arriving I was greeted by Michele as I pulled into the service lanes. She immediately made me feel welcome and it eased my nerves. I sat with her and explained what I was there for. She told me that she would call me posted on how my repairs were coming. Throughout the entire process she let me know exactly what was going on. When I picked up my jeep she was there to explain everything they had done and assured me to call her if there was anything else she could do or if I had any concerns. This was a great experience from beginning to end. More

Amazing!!! The bagels tasted great, but they were overpowered by the amazing service provided to me. I was in and out of there real quick. The people were very f The bagels tasted great, but they were overpowered by the amazing service provided to me. I was in and out of there real quick. The people were very friendly and accomadated my every need. I had a class to get to and was able to make it there on time. Thanks, Michele! More