Westbury Jeep Chrysler Dodge RAM SRT - Service Center

Very Polite Staff Michelle S (the Service Rep), was pleasant, attentive and a pleasure. She addressed my concerns, got the paperwork done promptly and efficiently. Th Michelle S (the Service Rep), was pleasant, attentive and a pleasure. She addressed my concerns, got the paperwork done promptly and efficiently. The customer waiting room is nice and includes WiFi. I spent a few hours getting some work done while waiting for my car. More

great experience i recently purchased my 2011 dodge truck.i had a great experience working with one of your employers-anna manuzzi.the place was very busy that day but i recently purchased my 2011 dodge truck.i had a great experience working with one of your employers-anna manuzzi.the place was very busy that day but she patiently worked with me and made sure all my concerns were taken care of.she went above and beyond her duties to make me happy and made i left a satisfied customer and my truck was fixed.even though i did not purchase mt truck there.i felt like a welcomed customer and i will definetly continue to service my truck there. More

Wouldn't go anywhere else We now own a 2014 Dodge Ram 1500, and were in for Warranty work from the delivery. We couldn't be happier with the service that we received. Kelly wen We now own a 2014 Dodge Ram 1500, and were in for Warranty work from the delivery. We couldn't be happier with the service that we received. Kelly went above and beyond to make sure that our work was done in the time frame promised and correctly. She was diligent and followed through with all of her promises. She followed up with the loaner vehichle that it was smooth and easy. We have purchased our last 3 Dodges from Westbury and have consistently been provided with quality service, they take care of you as a customer long after you sign on the dotted line and drive away. We get the same great service whether it is a simple oil change or a much bigger job. Over the years we have dealt with different service advisors ( all good), but working with Kelly is truly a pleasure. She is knowledgable, if not she finds out, friendly, courteous, polite and thoughtful. Everything you want when you are dealing with what might be a hassle to be without a vehicle. Kelly is compassionate to the situation and does what she can to make it smooth and get you back on the road. Praise should also go out to the tech, who took the time to find the rattle ( one of our problems) and not give up until it was gone. We appreciate the quiet. Please keep up the good work in the service department. We wouldn't go anywhere else with our Dodge. More

excellent service Michelle was professional and courteous. She was able to arrange to have my car serviced in a timely manner. I would be happy to recommend the servic Michelle was professional and courteous. She was able to arrange to have my car serviced in a timely manner. I would be happy to recommend the service depth to others More

Westbury Jeep service center Michele Spencer was so helpful to me and I appreciate all that she did. She is an asset to the Westbury Jeep office. Michele makes the customer feel s Michele Spencer was so helpful to me and I appreciate all that she did. She is an asset to the Westbury Jeep office. Michele makes the customer feel she cares about you and why you are there. More

Great Customer Service!!!! I normally experience great customer service at the Westbury Parts and Service site; however, I'm usually here at night when the shop is not very busy I normally experience great customer service at the Westbury Parts and Service site; however, I'm usually here at night when the shop is not very busy. I was expecting a major repair today and I wasn't sure what to expect because my repair was scheduled on a Monday morning. As soon as I pulled into the lot Anna Manuzzi checked me in and proceeded to help me for the rest of the day. I expressed my concern with leaving the shop by a certain time because of daddy duty and she considered my time constraints during my entire stay. Additionally, rather than recommending a needless expensive repair, Anna, in collaboration with the auto repairman, was able to determine my car did not need such repair. She was able to identify my car needed a necessary recall repair (free of charge). She also recommended that I change my RWD drive fluid and flush out my power steering fluid to avoid a future issue w/ my vehicle. This was all done at a way lesser charge. I highly recommend working w/ Anna, as she is the ultimate professional. More

Fast professional experience The dealer rep, Anna Manuzzi, met me as I entered the service area .She inspected my car noted my reason for service and quickly and courteously prepa The dealer rep, Anna Manuzzi, met me as I entered the service area .She inspected my car noted my reason for service and quickly and courteously prepared the paperwork. She notified me as soon as the repair was finished and I was on my way. More

Great overall dealer Was greeted right away for my service call, the service staff was courtious and friendly. My vehicle was serviced right away and the service writer ke Was greeted right away for my service call, the service staff was courtious and friendly. My vehicle was serviced right away and the service writer kept me appraised of the status and any additional issues with my car other than the reason for the visit. Have been very satisfied with the professional manner in which I have been treated at this dealership. More

Excellent Service Anna was wonderful to work with! She made the experience seamless and is still very helpful by tracking a part that needs to be replaced on our truck. Anna was wonderful to work with! She made the experience seamless and is still very helpful by tracking a part that needs to be replaced on our truck. Very professional and no nonsense! It is a pleasure to work with her. More

excellent Went in for a recall and got my vehicle back much quicker than expected. Stephon was very friendly. I'll definitely be back to see him. Went in for a recall and got my vehicle back much quicker than expected. Stephon was very friendly. I'll definitely be back to see him. More