Back

Westbury Jeep Chrysler Dodge RAM SRT

Jericho, NY

4.8
1,943 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
Contact Dealership

100 Jericho Turnpike

Jericho, NY

11753

Directions

By Type

Showing 1,943 reviews

August 20, 2022

Make sure he doesn’t put you on Cal Automotive when leasing. Dishonest and not straightforward. More

by SSNY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Baweja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Petassi
Aug 22, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you for taking the time to write your review SSNY. We take all of our reviews very seriously but unfortunately based on your profile I cannot locate you in our database. If you would like to discuss the reason you have given us this review, kindly contact me. Regards, Paige CX Coordinator 516-997-3900 ext 340

July 26, 2022

EDWARD HYNE helped me purchase my 2020 Chrysler Pacifica. He was very helpful and knowledgeable. He treated me like family and I will be sure to tell all my friends and family to go to him when they decide More

by elenismom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Hyne
Jul 27, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review elenismom! It is great to hear that Ed was able to make your car buying experience here at Westbury JCD a pleasurable one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

July 07, 2022

Krystal is the best period! Just leased my second grand Cherokee from her and I will be back in 3 years to lease or purchase another from her. More

by Richserrado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Jorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

WOW, Richserrado nothing says that “We did it right” better than a repeat customer!! Knowing that Krystal made that happen makes us very proud. We will be sure to share this with her. We appreciate the opportunities!! We are very happy to have you as a part of the Westbury JCD Family!! Please come back to see us if you need anything! Enjoy your new vehicle!! Regards, Paige CX Coordinator

June 23, 2022

I took my truck in for service and they hit the driver side rear door. Paint doesn't match till today 6-22-2022 and they then hit my front bumper. When I went to pick up my truck the Check Engine light wa More

by sampson11510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
June 07, 2022

I am writing this as a warning to anyone who is thinking about using this Service center. I have had to bring my car in 8 times because of a roof leak Each time they kept my car for at least a month and s More

by Jdhypnosis
Price
Recommend Dealer
No
Employees Worked With
Mike
June 04, 2022

I bought a certified owned minivan in the fall of 2021. By the early spring of 2022, I needed two new tires. When I called them to let them know and asked if they would split the cost with me, they would n More

by TJ
Price
Recommend Dealer
No
Employees Worked With
Martin Lavergne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you for taking the time to write your review Debbie Persampire. We take all of our reviews here at Westbury JCD very seriously. Unfortunately, you purchased the vehicle on 10/27/21 and there were no issues with the tires at the time of purchase as it was a certified pre-owned and passed the vigorous 125 point inspection. When you recently called us last month in June stating that the tires were worn out, the sales manager you spoke with inquired as to why you never called us last October regarding the issue you felt you had and you responded that you forgot. I also see in our records that you visited our service center on May 5th 2022 for a routine oil change and there was no mention made then of the tire issue. When Chris Schmitt, our Used Car Director contacted you after your conversation with the sales manager, he also tried to explain to you that he would not be able to cover the cost of new tires due to the fact that tires are a wear and tear item and after 8 months driving the vehicle we could not do that free of charge, you hung up on him in the middle of the conversation. We apologize that we are not able to come to the resolution you are looking for at this time. We do wish you the best with your 2020 Chrysler Pacifica and hope you are enjoying your summer, if we can assist you in the future, please feel free to reach out to us. Regards, Paige CX Coordinator 516-997-3900 ext 340

June 03, 2022

To say that my experience with Westbury jeep was a absolute pleasure would be a understatement. I have never felt more taken care in any of my experiences with purchasing anything then the way I felt More

by peterkerasiotis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Peterkerasiotis!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Osiris and Amy were able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

May 16, 2022

I'm very pleased with the customer service. Edward Hyne went above and beyond to help me settle in my first purchased vehicle. Not only was he helpful but very friendly and made me feel very co More

by Pramkishun91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hyne
May 17, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Pramkishun91!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Ed was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

May 05, 2022

Ed hyne was the best salesman I ever dealt with buying a car very friendly very helpful he was excellent thank you so much Ed I’d recommend him anytime thank you so much again John and Helen griffo More

by Jnh419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hyne
May 05, 2022 -

Jnh419 responded

Ed hyne great salesman very helpful friendly I’d recommend him to anybody

May 05, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you so much for the nice review Jnh419!! We believe that purchasing a vehicle should be an exciting, fun and stress-less experience. It is great to hear that Ed was able to make your car buying experience here at Westbury JCD a nice, easy smooth and happy one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Regards, Paige CX Coordinator

April 26, 2022

The Dealership is nice however. The minute you walk in ask if they are uncharging the cars. Went and looked at some cars did the whole thing. Several times went over the pice and More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unk
Apr 26, 2022 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Thank you for taking the time to write your review. We take all of our reviews very seriously but unfortunately based on your profile I cannot locate you in our database to see who you sat with. We would like to aplogize for your less than satifactory experience. I would love to speak to you directly in regards to your experience. Please reach out to me at your earliest convenience. Marie Elena Rentz General Manager Westbury Jeep Chrysler Dodge RAM SRT Proud Member of the VIP Automotive Group 516.997.3900 ext 306

...
21
...