Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I am along time Jeep owner. I actually purchased 2 Jeeps from the above mentioned dealer within the last 2 years. I also have had 5 previous Jeeps ( from other dealers ) I can't say enough about this deale from the above mentioned dealer within the last 2 years. I also have had 5 previous Jeeps ( from other dealers ) I can't say enough about this dealership, the service department, but mostly Lisa Boncich ( My service consultant ) When I say " My" thats how Lisa makes me feel " like Im her only customer! Thats amazing because this is a very busy service department. I am always greeted with a smile and a kind word! The reason I actually purchased a second Jeep for my wife had alot to do with LIsa and the way Im treated by her and her staff. I demand attention and I am constantly updated when my trucks are in for service and I know she cares and always does the right thing In todays business climate keeping solid relationships with customers is essential for success. Many businesses drop the "ball" after the sale. (As a businessman I know how important client relations are) LIsa and Westbury Jeep are bucking that trend!! I strongly recommend this dealership.... When it comes to service and aftercare let Lisa take over Thanks!! More
I came in with a check engine light problem. The problem was a persistent problem that would not go away. Each time I brought in the jeep in Lisa stayed in touchand on top of it. She would let me know exact was a persistent problem that would not go away. Each time I brought in the jeep in Lisa stayed in touchand on top of it. She would let me know exactly what was happening. She took all needed steps to make me whole while my jeep was being serviced. Whenever I had questions or concerns I was always able to get answers from Lisa. The whole service experience starting with Lisa was very professional, accurate and informative. I would recommend Jeep service to anyone who needs the job to get done the right way, the first time...starting with Lisa Boncich! More
I have had my 2 Jeep Grand Cherokees serviced and will only have them service at Westbury Jeep. Lisa Boncich is my service advisor and should be commended on her outstanding customer service skills and h only have them service at Westbury Jeep. Lisa Boncich is my service advisor and should be commended on her outstanding customer service skills and her attention to detail. Lisa possesses a quality these days that is rare to find on listening and resolving the customer needs along with exceptional service. She is knowledgeable on all aspects of my Jeeps issues Lisa works quickly and efficiently on getting the problem resolved. I recommend Westbury Jeep and Lisa on the top of my list for my service on my vehicles. More
An absolutely professional operation from sales to service to parts. Very honest and reliable. The only dealership that I will use and recommend to family and friends. Every person that I have deal service to parts. Very honest and reliable. The only dealership that I will use and recommend to family and friends. Every person that I have dealt with at Westbury does his or her job in the proper manner.` More
I have given this dealer this rating because they deserve it , from the moment I walked thru the door until I took delivery of my Grand Cherokee Michael and Arnie made my first time experience at Westbury Je it , from the moment I walked thru the door until I took delivery of my Grand Cherokee Michael and Arnie made my first time experience at Westbury Jeep an absolute pleasure as if I had know them for years it was like being with family and you cant ask for more that. I will highly recommend to my friends and family. The reason I went to Westbury Jeep was because I was doing someone else a favor by dropping off their lease return vehicle and was treated so well that I decided to buy for myself. More
We bought three jeeps in the past from Port Jeff Jeep, and haven't had a tenth of the customer service that we were given at Westbury Jeep. Joao and Raymond went above and beyond in showing us how to ope and haven't had a tenth of the customer service that we were given at Westbury Jeep. Joao and Raymond went above and beyond in showing us how to operate our New 2010 Jeep. Joao was very respectful and a gentlemen to me. I went in looking for a used Grand Cherokee and left with a New 2010. Unbelievable, and he helped me stay within my budget. Looking forward to future business and will highly recommend Westbury Jeep. Thank you again Greg & Korin Monz More
I had to recently bring my Chrysler Town and Country in for "Check Engine" light service at the fairly new service center on Bond Street. The entire staff from start to finish was very accomodating and pro for "Check Engine" light service at the fairly new service center on Bond Street. The entire staff from start to finish was very accomodating and professional. The entire service took about 2 hours and I told them I would wait there and the time went by very fast considering I had my 3 year-old son running about. I would come back again to service my caravan there. More
My first visit at Westbury Chrysler was not a good one. I decided because of the locatgion near where I live I would try them again. Ray Schoeffel became my sales rep. Hew took me for a test drive and expla decided because of the locatgion near where I live I would try them again. Ray Schoeffel became my sales rep. Hew took me for a test drive and explained the some of the features of the car some because this was a little overwhelming to me. Upon return we discussed price and more of the features. Two days later I called Ray to let him know that we were close to a deal. Ray bent over backwards to get the color and package that I was interested in. The day I took posession of the car was a very plesant experience. Ray walked me throgh the paper work with Bob. Debbie helped me fill out the initial paper work and explained the many features that the dealership plan came with the car. When I took delivery Ray once again explained in depth all the features that come with my new car. He was extremely patient with this grandmother type buyer. I rarely write to a company about my experience but wanted to let Chrysler particularly Westbury Chrysler what a happy experience it was dealing with Ray. I certainly would not hesitate to recommend to my friends and family in fact I am looking forward to showing off my new car and bragging about the way Ray made it a non-scary buying experience. Thank you Westbury Chrysler Patricia A. Gavin ps this is my 3rd Chrysler More
both my salesman Ray and my financial man Arnie were both very helpfull in my purchase of a car Thank you Alison Feldman 516-236-2741 The best part of dealing with Westbury is that your service department i very helpfull in my purchase of a car Thank you Alison Feldman 516-236-2741 The best part of dealing with Westbury is that your service department is open soooo late. we have 2 other jeeps and the servicing by jake and dawn are terrific More
I HAVE DEALT WITH THIS DEALER FOR THE PAST 15 YEARS AND HAVE FOUND THEM TO BE EXCEPTIONAL. THEY HAVE BENT OVER BACKWARDS AND FORWARDS TO GET ME INTO MY DESIRED CAR. RAYMOND IS THE LATEST SALESMEN I WORK HAVE FOUND THEM TO BE EXCEPTIONAL. THEY HAVE BENT OVER BACKWARDS AND FORWARDS TO GET ME INTO MY DESIRED CAR. RAYMOND IS THE LATEST SALESMEN I WORKED WITH (FORGOT HIS LAST NAME) AND FOUND HIM TO BE EFFICIENT AND EXTREMELY HELPFUL. I WOULD RECOMMEND HIM AS WELL AS THE DEALER TO ANYONE ASKING ME MY OPINION. THIS LAST SESSION WITH THIS DEALER I WOULD GIVE THEM AN A+. More