Westbury Jeep Chrysler Dodge RAM SRT

Ray S. was a pleasure to deal with. He delivered on all promises throughout the transaction. Buying our new Dodge Durango was a very positive experience! Would highly recommend Ray. promises throughout the transaction. Buying our new Dodge Durango was a very positive experience! Would highly recommend Ray. More

I visited this dealership on the recommendation of a family member who had purchased a vehicle from Shawn Reischmann. Shawn put together a very good deal on a 2013 Jeep Grand Cherokee and was extremely family member who had purchased a vehicle from Shawn Reischmann. Shawn put together a very good deal on a 2013 Jeep Grand Cherokee and was extremely helpful when delivering the car explaining how everything in the car worked. He was also very pleasant when I called him (several times) after delivery to ask questions about some of the features on the car. When I arrived at the showroom for my initial test drive Shawn was delayed and arranged for Laureen Lodico to take me out for the drive. Even though Laureen was not the person making the sale she was very helpful and pleasant on the test drive. Mike Quattalaro was also very helpful. Bottomline, Shawn was great to work with. He was very knowledgeable about the car, and worked hard to put together a solid and fair deal. More

Laureen was a wonderful sales associate. She helped out in every way she possibly could. Even with all the set backs we encountered she walked us throughout each step in every way she possibly could. Even with all the set backs we encountered she walked us throughout each step More

On 12,12,2012 I leased my second Jeep Grand Cherokee from Westbury Jeep. For both Jeeps my salesperson was Laureen Lodico. My wife and I specifically asked for her because she treated us so well the first t Westbury Jeep. For both Jeeps my salesperson was Laureen Lodico. My wife and I specifically asked for her because she treated us so well the first time She is a terrific person to work with, knowledgable and extremely pleasant. She got us a great deal and we will certainly ask for her when we are ready to lease again. Our experience with Westbury Jeep was also excellent, no high pressure, just an honest deal. More

So far overall my experience of owning a jeep has been on the lower side of the scale, as the quality of parts is just towards the cheaper side compared to other vehicles I have owned. The main reason I am g the lower side of the scale, as the quality of parts is just towards the cheaper side compared to other vehicles I have owned. The main reason I am getting my 2011 Jeep Grand Cherokee SRT8 serviced is because all the OEM carbon fiber trims are falling off and they needed to be replaced under warranty. So I contacted Westbury Jeep for service, I have previously used them for 2 oil changes already and had no problems, so I figured I could deal with them again as they are pretty hassle free other than the timing of my car, but service overall was good. They were able to order my parts it took about 2-3 weeks to get in. Then I get contacted to make an appointment to get everything installed, which I did since hurricane sandy and the holidays they have been backed up, so my appointment was made about 2 1/2 - 3 weeks in advance, and my appointment date was set to be on December 17th with a loaner car as it takes them couple hours and I have to be at work. On top of that last week I had a huge nail that hit my front passenger tire, which the tire needs to be replaced under warranty as I purchased the wheel and tire package warranty. Because runflats are not patchable, they need to be replaced. I get a call today December 14th, 3 days before my appointment saying that I am not eligible for loaner car because I didn't purchase my car there. The receptionist calls me letting me know this because the manager saw my paperwork for the appointment with a loaner and since I have been there before they know I didn't buy the car there. That is absolutely ridiculous because I am still bringing my service business to them and they have the audacity to deny me a car, and basically make me wait for my car to get a tire replaced...and all the trims in the car replaced which could take multiple hours as I experienced in the past with them, waiting for oil changes. So overall my experience with them were great until now, how they call couple days before my appointment to let me know that when the appointment was made weeks ago... Avoid the dealership if you want service and didn't buy a car from there... More

Alex went through a lot of trouble etting me to see a lot of cars he thought might interest me. We went to several different lots together and he was very helpful. He was also very professional getting back of cars he thought might interest me. We went to several different lots together and he was very helpful. He was also very professional getting back to m through email as well as on the phone. highly recommend his services. More

I question the legitimacy of the previous post. My experience was completely different. After negotiating a price over the phone, I drove over 40 miles to this dealership to sign and drive. Check wa experience was completely different. After negotiating a price over the phone, I drove over 40 miles to this dealership to sign and drive. Check was in my pocket, but dealer changed the number. Wouldn't honor the incentives offerend on their website (even after salesperson said they would). Bryan himself doesn't seem like a bad person, he just seems like he is new and eager to make the sale. Unfortunately, he doesn't have the support of his sales managers behind him and it ended up wasting my time and him loosing a sale. Sales manager was equally useless, giving some BS about Jeep haulting production on new models. Someone tell that to the Jeep dealer that just wrote up my new car .... delivery scheduled in 8 weeks. More

The absolute best car dealership. I've bought 2 jeeps here so far. Great salespeople that never pressured or rushed me. Business manager even saved me money on car insurance which is above and beyond wha here so far. Great salespeople that never pressured or rushed me. Business manager even saved me money on car insurance which is above and beyond what I expected of him. I will buy my next vehicle here without a doubt. More

Alex was very helpful in the process of purchasing our vehicle, he was very knowledgeable and friendly. Our overall experience with this dealership was excellent and I would strongly recommend it. vehicle, he was very knowledgeable and friendly. Our overall experience with this dealership was excellent and I would strongly recommend it. More

Very happy with my experience at this dealership. Found exactly the car I was looking for. Friendly staff that exceeded my expectations and an overall great experience. exactly the car I was looking for. Friendly staff that exceeded my expectations and an overall great experience. More