Westbury Jeep Chrysler Dodge RAM SRT

My experience at Westbury Jeep Chrysler Dodge was fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell me anything extra on my vehicle, that he didn't think I needed. He was upfront with the vehicle's cost from our first conversation. He assisted and explained to me the payment options, and made the whole experience a positive one. After purchasing my vehicle, I brought it in for an oil change and early service. This is when I met Janine Leuthner in the service department. She was very professional, friendly, and explained to me the process, since it was my first time in the service department. Janine showed me the customer area, which has a television, reading materials, a coffee and snack station, and Wifi access. I was able to get some work done in a very relaxing environment. Janine checked on me and told me that the servicing was almost completed. She made a point to thank me for waiting, and also made the experience a very positive one. More

IVE BEEN TAKING MY JEEP FOR SERVICE FOR A FEW YEARS NOW WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING B WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING BUT GREAT SERVICE EACH AND EVERY TIME More

I called Westbury Jeep service department because I had questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was a questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was as nice and helpful in person as she was on the phone. My service was done and the concerns on my vehicle were addressed. More

My wife had bought me a bluetooth device for Christmas from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to h from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to have the part installed. Below is the account of my experience with Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I had a terrific experience working with Anna Manuzzi. I called a day in advance to make an appointment and she informed me that I should get in early to drop the car off. Upon my arrival the next day Ms. Manuzzi had my paperwork written up within 15-20 minutes. There was virtually no wait. The service station also drove me back to my apartment while my car was getting worked on, which was very convenient. Later that day, Ms. Manuzzi called and updated me about some other issues with my car that required addressing while the install took place. Though these repairs were a bit expensive I was happy to have the work done and ultimately able to get my Jeep back the same day. I had no issues connecting my phone to the bluetooth system for the hands free phone call function but spent two days trying to link it for audio streaming with no luck. I called the service station to find out what I was doing wrong. Anna put me in touch with a more experienced person that was very helpful but in the end informed me that the device I had installed did not have audio streaming capability. I explained how my wife went to their parts department and purchased this part with the sole intent of it being able to stream audio through the radio to the speakers of the vehicle. I went on to say that I was disappointed to learn this now after spending over $500 for the part and the installation. I asked to speak to someone in charge and was told that I would be contacted by a manager the next day. It has been over a week and I have yet to hear from a manager to discuss and possibly work out this situation. I have spent an estimated $1000 at this service station and can not even get the courtesy of a return phone call from the management to rectify an issue caused by the service station's parts department. Ms. Manuzzi did what she could to insure my satisfaction, unfortunately it appears that their parts department and managerial staff do not share the same goals. I would NOT recommend Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590, because of this oversite. More

Very attentive, professional, willing to go above and beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, u beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, unnecessary add-ons or unkept promises. Quite often I would drive in from work in New Jersey for servicing and was welcomed more as family as opposed to a number or vehicle owner type (as experienced elsewhere). This was particularly important to me during the time that my late wife was hospitalized and time required to service my vehicle was critical. On several occasions I have contacted Ms. Leuthner for information regarding repairs and warranty, to which not only did I recive a timely and courteous response, I was often presented with options to assist in my deicisions. More

I must say that Janine Leuthner is an absolute please to deal with in the service Dept. She is more then just kind, friendly,knowledgeable, & helpful, very professional. She is always a pleasure to deal wit deal with in the service Dept. She is more then just kind, friendly,knowledgeable, & helpful, very professional. She is always a pleasure to deal with. She is excellent with customer service and extremely efficient getting my truck serviced in a timely manner. I am very pleased and quite comfortable and feel like more then just a customer. She is truly an asset to your service division. More

I had a very pleasant experience dealing with Anthony Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I would highly recommend not only this dealership, but this dealer to anyone. More

USAUALLY WHEN AT DEALERSHIPS, EVERYTHING TAKES SO MUCH TIME OR THE PRICES AND SERVICE ARE HORRIBLE...BUT THANKS TO KENNY HE MADE MY EXPERIANCE ACTUALLY ENJOYABLE. HE MADE SURE EVERYTHING WAS EXPLAINED PR TIME OR THE PRICES AND SERVICE ARE HORRIBLE...BUT THANKS TO KENNY HE MADE MY EXPERIANCE ACTUALLY ENJOYABLE. HE MADE SURE EVERYTHING WAS EXPLAINED PROPERLY AND HE DID WHAT EVER HE COULD TO SPEED UP THE PROCESS AND MAKE SURE THAT MY JEEP GOT EVERYTHING IT NEEDED TO GET BACK 2 NORMAL...HES REALLY AN AWESOME GUY AND NEEDS TO BE COMMENDED FOR ALL THE HARD WORK THAT HE DOES AND ALL THE STRESS THAT HE DEALS WITH...THANKS ALOT BUDDY. More

We have worked with Mike Mineo twice in the last 7 months - leased 2 Jeeps with him. Couldn't have made the transactions any easier. He listened to what we were interested in and followed through without a - leased 2 Jeeps with him. Couldn't have made the transactions any easier. He listened to what we were interested in and followed through without any "sales pitch". He answered all our questions, returned phone calls promptly and walked us through the paperwork as quickly as possible. We would definitely recommend him and return ourselves for our next lease. More

Westbury Jeep is the best service I have ever worked with, I will always buy a car from Westbury Jeep - their service is impeccable. The people there are always friendly and ready to help. And if I ha with, I will always buy a car from Westbury Jeep - their service is impeccable. The people there are always friendly and ready to help. And if I have a problem pop up, they have always told me to come down to help take care of the problem. More