Westbury Jeep Chrysler Dodge RAM SRT

Kenny took care of every concern I had all issues were resolved in a timely fashion it is nice to know that there is still great customer service especially at Westbury Jeep Also Bill the mechanic did a g resolved in a timely fashion it is nice to know that there is still great customer service especially at Westbury Jeep Also Bill the mechanic did a great job on replacing my heater box he had to disassemble my whole dashboard.. great job and great heat Thanks Mgmt should be proud of these type of employees in this day and age More

I have been a Westbury Jeep Customer since I bought a 1995 Jeep Grand Cherokee, that was followed up by purchases of 2002 & 2005 Grand Cherokees, so I have a long history with Westbury Jeep. I recently h 1995 Jeep Grand Cherokee, that was followed up by purchases of 2002 & 2005 Grand Cherokees, so I have a long history with Westbury Jeep. I recently had an issue with my ignition giving me problems on my 2002 and I did not have an appt and needed to come in at night, so I did not miss work. The Service Rep' I spoke to by phone was Janine Leuthner, who was a good listener to what my trucks issue was as well as my schedule with work and my need to get this fixed before I became stuck. I love the late service hours they have there, fantastic for people with busy work schedules. Janine keep me updated while the service techs trouble shooted the problem and made the repair. While I was waiting the Parts Dept. was also open so I purchased a cargo screen for my trunk, while I was there and doing nothing. When the repair was made and Janine presented my bill I was pleasantly surprised my bill was quite reasonable. I have to recomend Westbury Jeep due to there extended service hours and Janine in particular due to her high level of experience and the way she treated me the way she would like to be treated. I have not had the intermitment ignition problem since and it has been a few months now, the job was fixed right the first time. Thanks Janine and Westbury Jeep. John B. More

I purchased my 2004 jeep liberty in october 2003 from Westbury jeep and have been using only westbury Jeep for all my service needs. Janine Leuthner is my service advisor. I find her to be professional Westbury jeep and have been using only westbury Jeep for all my service needs. Janine Leuthner is my service advisor. I find her to be professional in all her dealings with me. She takes the time to explain to me the service needs for my vehicle. She is also available to answer any questions that I have regarding my vehicle. I have always been completely satisfied with any service that has been performed on my jeep as recommended by Janine. More

I called Westbury Jeep service department because I had questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was a questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was as nice and helpful in person as she was on the phone. My service was done and the concerns on my vehicle were addressed. More

It's simple. I bring my car in for Service. Janine It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me after the car is checked out. We agree on the work to be completed. Janine calls me when it's done. I pick it up. What else can anyone want from a service department? Janine is friendly, efficient, knowledgeable, and reliable. She does what she promises and that's exactly what I want from my service department. I have bought/leased at least 16 cars from Westbury Jeep and I am extremely satisfied. More

Anna did a fantastic job as a service adviser. Her understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! More

Been a customer of this dealership since early 90's. Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to alway Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to always be available until late at night), communicates the good and bad news in person, by phone, text, etc. so you always know what's going on, knows the car and always follows up to be sure your satisfied. She's a natural extrovert so that helps her be way friendly. Always seems to go the extra mile (sometimes gets loaner if needed when you haven't booked in advance!). Highly recommended. More

Excellent, professional and courteous service which was also quick and efficient. Would recommend highly! The staff was aware of what needed to be done and got my car back to me before I could finish my co also quick and efficient. Would recommend highly! The staff was aware of what needed to be done and got my car back to me before I could finish my coffee. More

My experience at Westbury Jeep Chrysler Dodge was fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell me anything extra on my vehicle, that he didn't think I needed. He was upfront with the vehicle's cost from our first conversation. He assisted and explained to me the payment options, and made the whole experience a positive one. After purchasing my vehicle, I brought it in for an oil change and early service. This is when I met Janine Leuthner in the service department. She was very professional, friendly, and explained to me the process, since it was my first time in the service department. Janine showed me the customer area, which has a television, reading materials, a coffee and snack station, and Wifi access. I was able to get some work done in a very relaxing environment. Janine checked on me and told me that the servicing was almost completed. She made a point to thank me for waiting, and also made the experience a very positive one. More

IVE BEEN TAKING MY JEEP FOR SERVICE FOR A FEW YEARS NOW WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING B WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING BUT GREAT SERVICE EACH AND EVERY TIME More