Westbury Jeep Chrysler Dodge RAM SRT

It's simple. I bring my car in for Service. Janine It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me It's simple. I bring my car in for Service. Janine is incredibly knowledgeable and discusses what should be done. I leave the car. Janine calls me after the car is checked out. We agree on the work to be completed. Janine calls me when it's done. I pick it up. What else can anyone want from a service department? Janine is friendly, efficient, knowledgeable, and reliable. She does what she promises and that's exactly what I want from my service department. I have bought/leased at least 16 cars from Westbury Jeep and I am extremely satisfied. More

Anna did a fantastic job as a service adviser. Her understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! understanding, professional and knowledge made what was an unexpected major service as painless as possible. Great job & thank you Anna! More

Been a customer of this dealership since early 90's. Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to alway Post-sale service has always been good but Janine has taken it to higher level. She's made servicing the vehicle extremely convenient (seems to always be available until late at night), communicates the good and bad news in person, by phone, text, etc. so you always know what's going on, knows the car and always follows up to be sure your satisfied. She's a natural extrovert so that helps her be way friendly. Always seems to go the extra mile (sometimes gets loaner if needed when you haven't booked in advance!). Highly recommended. More

Excellent, professional and courteous service which was also quick and efficient. Would recommend highly! The staff was aware of what needed to be done and got my car back to me before I could finish my co also quick and efficient. Would recommend highly! The staff was aware of what needed to be done and got my car back to me before I could finish my coffee. More

My experience at Westbury Jeep Chrysler Dodge was fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell fantastic. When I walked in, I was greeted by a very nice woman, who directed me to Bob Horn. Bob was absolutely terrific. He did not attempt to sell me anything extra on my vehicle, that he didn't think I needed. He was upfront with the vehicle's cost from our first conversation. He assisted and explained to me the payment options, and made the whole experience a positive one. After purchasing my vehicle, I brought it in for an oil change and early service. This is when I met Janine Leuthner in the service department. She was very professional, friendly, and explained to me the process, since it was my first time in the service department. Janine showed me the customer area, which has a television, reading materials, a coffee and snack station, and Wifi access. I was able to get some work done in a very relaxing environment. Janine checked on me and told me that the servicing was almost completed. She made a point to thank me for waiting, and also made the experience a very positive one. More

IVE BEEN TAKING MY JEEP FOR SERVICE FOR A FEW YEARS NOW WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING B WITH WESTBURY DODGE KENNY THE SERVICE WRITER ALWAYS WENT THE EXTRA MILE TO HELP ME IN FIXING MY ISSUES WITH MY VEHICLE. I NEVER EXPERIENCED NOTHING BUT GREAT SERVICE EACH AND EVERY TIME More

I called Westbury Jeep service department because I had questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was a questions about my new Jeep. I spoke with a girl named Janine. She was very helpful and we set up an appointment. It was nice to meet Janine is was as nice and helpful in person as she was on the phone. My service was done and the concerns on my vehicle were addressed. More

My wife had bought me a bluetooth device for Christmas from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to h from Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I was only just recently (Late February 2013) able to have the part installed. Below is the account of my experience with Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590. I had a terrific experience working with Anna Manuzzi. I called a day in advance to make an appointment and she informed me that I should get in early to drop the car off. Upon my arrival the next day Ms. Manuzzi had my paperwork written up within 15-20 minutes. There was virtually no wait. The service station also drove me back to my apartment while my car was getting worked on, which was very convenient. Later that day, Ms. Manuzzi called and updated me about some other issues with my car that required addressing while the install took place. Though these repairs were a bit expensive I was happy to have the work done and ultimately able to get my Jeep back the same day. I had no issues connecting my phone to the bluetooth system for the hands free phone call function but spent two days trying to link it for audio streaming with no luck. I called the service station to find out what I was doing wrong. Anna put me in touch with a more experienced person that was very helpful but in the end informed me that the device I had installed did not have audio streaming capability. I explained how my wife went to their parts department and purchased this part with the sole intent of it being able to stream audio through the radio to the speakers of the vehicle. I went on to say that I was disappointed to learn this now after spending over $500 for the part and the installation. I asked to speak to someone in charge and was told that I would be contacted by a manager the next day. It has been over a week and I have yet to hear from a manager to discuss and possibly work out this situation. I have spent an estimated $1000 at this service station and can not even get the courtesy of a return phone call from the management to rectify an issue caused by the service station's parts department. Ms. Manuzzi did what she could to insure my satisfaction, unfortunately it appears that their parts department and managerial staff do not share the same goals. I would NOT recommend Westbury Jeep Chrysler Dodge Service Station, located at 111 Bond St Westbury, NY 11590, because of this oversite. More

Very attentive, professional, willing to go above and beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, u beyond to provide accurate and timely information and to expedite the service period. I have never had an occasion to worry about service gimmicks, unnecessary add-ons or unkept promises. Quite often I would drive in from work in New Jersey for servicing and was welcomed more as family as opposed to a number or vehicle owner type (as experienced elsewhere). This was particularly important to me during the time that my late wife was hospitalized and time required to service my vehicle was critical. On several occasions I have contacted Ms. Leuthner for information regarding repairs and warranty, to which not only did I recive a timely and courteous response, I was often presented with options to assist in my deicisions. More

I had a very pleasant experience dealing with Anthony Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I Dinelaris Sr. He was knowledgeable and did everything he could to make sure we left happy. I love my 2013 Grand Cherokee Laredo. Thanks Anthony! I would highly recommend not only this dealership, but this dealer to anyone. More