Westbury Jeep Chrysler Dodge RAM SRT

My 2019 RAM wouldn't start. My car was towed to the dealership at noon. I hadnt heard anything by that evening, so I called the next day. I was informed that the vehicle was My car was towed to the dealership at noon. I hadnt heard anything by that evening, so I called the next day. I was informed that the vehicle was under someone else's name, and the Service Tech had already spoken to the owner. They said they would have to hold my vehicle and wouldn't release it to anyone, me, the owner included, until they figured it out. Thankfully it was resolved quickly and we moved to the diagnosis. They wrote up $1,200 dollars in suggested work. I only wanted the battery replaced for which they quoted $515. When I called the Tech back and said I could get the battery for less than half at Autozone and that I would like to pick up my car, he informed me of a $299 diagnotstic fee that I would have to pay if I replaced the battery myself. A) If I hadn't called, they could very well have released my car to whoever they spoke to on the phone initially. B) I was never informed of the diagnostic fee. Not when I called for the tow or followed up the next day. C) They price gouged the xxxx out of me on that battery. They even threw in an unannounced 3.5% credit card fee. If I had known, I could have brought a check or cash. My experience was awful. They're predatory, opportunistic, and deceptive. I will never spend another dime at the dealership or service center. Avoid at all costs. More

Smart, knowledgeable, helpful and nice sales person. Had a pleasant experience buying my new Jeep. Had a pleasant experience buying my new Jeep. More

Our service advisor, Keith, sprung into action immediately after we experienced an electrical issue with our vehicle several days after picking it up from the dealership. Keith was informative & immediately after we experienced an electrical issue with our vehicle several days after picking it up from the dealership. Keith was informative & efficient every step of the way through the assessment and we appreciated knowing that this problem was rather a mishap with a wire being tangled and that the car is completely safe to drive going forward. If you need to have your vehicle serviced, ask for Keith! (And Bobby and Gary in the service area were also very helpful upon emergency arrival.) More

Phillip Dimberio was our sales professional, he answered all of our questions, directed us to the perfect vehicle and gave us VIP treatment. Phillip was exceptional, knowledgeable about all the different m all of our questions, directed us to the perfect vehicle and gave us VIP treatment. Phillip was exceptional, knowledgeable about all the different models, patient and a pleasure to deal with. The staff at Westbury were welcoming and the dealership was immaculate. My husband and I highly recommend you visit their dealership and request Phillip Dimberio. Totally satisfied happy customers. More

GREAT Experience. yesterday I brought home my 8th Westbury JEEP Vehicle and a total of 9 between all the VIP Autogroup dealerships. My regular salesman Michael Goldber yesterday I brought home my 8th Westbury JEEP Vehicle and a total of 9 between all the VIP Autogroup dealerships. My regular salesman Michael Goldberg is the best. There are NO uptight High pressure gimmicks. Michael is Honest and listens to your needs and delivers on them! Westbury JEEP and the VIP auto group are my "go to" when I need a car. Their service hours are awsome too. M-F open until midnight. and weekends too. If you are in need of a JEEP, Chrysler, Dodge, or Ram. call or stop in to see Michael. (516) 336-4784 or mgoldberg@westburyjeep.com More

I’ve been a loyal Westbury Jeep Chrysler customer for over 5 years having owned a FIAT, SLFA ROMEO, and now a 2023 Jeep Wrangler Sahara 4xe. Throughout these years I’ve received EXCELLENT service and I u over 5 years having owned a FIAT, SLFA ROMEO, and now a 2023 Jeep Wrangler Sahara 4xe. Throughout these years I’ve received EXCELLENT service and I unequivocally and highly recommend this dealership . In my recent transaction I was assisted by Mr. Behi Dessouky and Ms. Alexandra Sprance who were very professional and made every effort to accommodate my needs . Very satisfied with the personal care and customer service ! More

Best experience at a dealership! Our sales person Behi was the best! Very impressed with the customer service! Our sales person Behi was the best! Very impressed with the customer service! More

Just purchased my 2nd leased jeep with Krystal and Amy they were very professional and were able to answer all my questions which made the hole process that much easier thank you again ladies ! they were very professional and were able to answer all my questions which made the hole process that much easier thank you again ladies ! More

Michael Goldberg made purchasing a vehicle a great experience! Definitely recommend this dealership to anyone looking for a new or used car. experience! Definitely recommend this dealership to anyone looking for a new or used car. More