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Westbury Jeep Chrysler Dodge RAM SRT

Jericho, NY

4.8
1,933 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
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100 Jericho Turnpike

Jericho, NY

11753

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Showing 1,933 reviews

December 14, 2013

Horrible service overall. I am extremely disappointed. What you are told and what you get are two different things... I would have thought they would care more for the customer especially when they knew I More

by NYCPotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Christopher Potter
Dec 30, 2013 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Westbury Jeep Chrysler Dodge wrote on 12/27/2013 9:10:33 AM: Dear Mr. Potter: I am very sorry that you did not have a good experience at our dealership. I have reviewed your concerns with my staff and found that you purchased a Certified 2010 Grand Cherokee on 12/2/13. You did your shopping on the internet, viewed the vehicle on our website and subsequently contacted us. You were satisfied with the internet price and the bottom line price. The issue seemed to be the credit terms. We do not set the rate and I am sorry that we were not able to get you the rate you desired. In addition the “service oil light” came on shortly after you took delivery. You stopped by service and the light was reset immediately. Unfortunately, you cannot reset the light prior to it coming on, only subsequent to. Joel Sporn President

December 05, 2013

Alex Lutsius was efficient and friendly. He completely understood what I was looking for in both the vehicle options and price range, and did not waste my time showing me cars that didn't meet my selectio More

by marie0924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 03, 2013

Westbury Jeep certainly makes car purchase a pleasure. This is a dealership that provides customers a straight forward, professional and very friendly experience. Why did I have four representatives help More

by misterfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : BOB KRAVETZ (sales manager)
December 01, 2013

I recent bought a used Challenger SRT from Alex Lutsius and the experience was absolutely great. He was incredibly helpful and friendly, and did not put me under pressure just to make a sale. He was also e More

by jsopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 01, 2013

This dealership was very customer friendly. Buying a car can often be a difficult process but the friendliness of this dealership made it a easier decision. I am very happy with my car and the pricing was v More

by boofy62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Ruland
December 01, 2013

I was very satisfied with the selection of cars that was available at the dealer. Alex Lutsius was very helpful and a pleasure to deal with. I would absolutely recommend this dealership. More

by tinalemans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 26, 2013

Both Anthony and Wayne were extremely helpful friendly and knowledge and they made buying my new jeep a very plesent experience. I would defiantly recommend this dealership to friends and family. More

by pgargiulo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason delalla, Anthony Dinelaris Sr.
November 24, 2013

Looking for a new car is not usually a pleasant experience however, Laureen was a lovely salesperson to work with. Lisa as well. I enjoyed her company. She got me exactly what I wanted and as clos More

by scuomo1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Amblo
November 23, 2013

I came in to Westbury Jeep wanting to trade in my 335i BMW and get into a Jeep Grand Cherokee. I walked in and was greeted by the friendly receptionist and then referred to Shawn. He was so friendly and e More

by NicoleB802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Reischmann
November 21, 2013

From the moment I walked into the dealership, Amy was extremely helpful. She listened to what I wanted and needed and made sure that I found exactly what I was looking for. It is extremely difficult to f More

by krosalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lisa Amblo
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