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Westbury Jeep Chrysler Dodge RAM SRT

Jericho, NY

4.8
1,933 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
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100 Jericho Turnpike

Jericho, NY

11753

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Showing 1,933 reviews

January 14, 2014

Recently leased a Jeep Compass from this dealership. We were very pleased with our experience and our salesperson was excellent. Sera was great. She was very nice, thorough and knowledgable. We looked at s More

by Lizgil56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 13, 2014

Sales staff was courteous and helpful. My price was very fair and they were all so helpful with the return of my old lease as well as everything required for my new one! More

by matis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kravetz , , Jason Xenos
January 11, 2014

Such a great experience in buying my Grand Cherokee SRT at Westbury Jeep. I would like to mention two people who made this happen in a very smooth and professional way. Firstly the attention that the More

by brazeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Kravetz, Jason Xenos
January 04, 2014

Laureen Lodico was very friendly and knowledgeable. She made the purchase experience very easy and was very professional. I have purchased 3 cars from this dealership and have always been treated well a More

by 101Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 03, 2014

With 2 year old twin boys, getting around is not easy, and I was tired of renting cars and taking car services etc. Chris and Eugene took SUCH good care of me, found me the perfect car for my needs and a More

by lolagirl212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugene Cipolla
December 27, 2013

Upon dropping off my vehicle to Westbury Jeep, for service, three perfectly intact key FOBs were included, in case re-programming was required. Upon the return of my vehicle after the repairs were do More

by kstarkman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Tim Doyle
Jan 06, 2014 -

Westbury Jeep Chrysler Dodge RAM SRT responded

Dear Mr. Starkman: I am very sorry that you were not satisfied with your visit to our dealership. Our goal is every customer's complete satisfaction. I reviewed your concerns with my staff. Your vehicle was towed in by an independent operator (not us). Both the service advisor and the technician saw your keys taped together. We did offer for you to come down and provide you with a case that may work with your vehicle. Knowing that your vehicle was out of your hands hands prior to arriving at our dealership, perhaps it what the fault of the tow company. Joel Sporn President

Jan 06, 2014 -

kstarkman responded

Mr. Sporn, I was present at the dealership, at the time the car was dropped off by the towing company, and there was no tape on any of the FOB's. This was unacceptable, on the part of Westbury Jeep, who offered to replace the FOB, had me take time off from work, and make a special trip back, for this, only to be denied on site. Tim Doyle was completely rude and very unprofessional, during the entire process. The fact that Westbury Jeep, was willing to have Domenick Denovellis break one FOB and throw it in the garbage after doing so, but would not give me a replacement is despicable. What ended up only costing me $30 on EBay, cost Westbury Jeep a customer, and any referrals that may have come from me.

December 27, 2013

We recently purchased a 2014 Chrysler 300. Laureen was an excellent salesperson. She was friendly, thorough, courteous, extremely accommodating, and attentive. I would definitely recommend this dealersh More

by rpascucci64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 23, 2013

Friendly experienced service with a smile. Willing to go the extra mile to satisfy the customer. Laureen was a pleasure to deal with from start to finish. More

by dmenke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 21, 2013

When shopping for a new vehicle for our son, we visited three Jeep dealerships. Westbury was by far our best experience! We felt that we were treated with respect, honesty and that a solid consumer relat More

by erobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 20, 2013

Always quick service, nice customer lounge - never a long wait! If they need to keep the vehicle, they do their best to get you a loaner car! Merry Christmas! More

by Bubalanyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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