Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
1,935 Reviews
Westbury Jeep Chrysler Dodge has been serving the Long Island Community since 1957. We are family owned and operated. We are dedicated to providing you with the best automobile experience from sales through service. We offer our exclusive VIP+ for life package that includes a free service loaner, free oil and filter changes, Express lane oil changes, late night and Saturday service hours, free rescue service, free towing, and a waiting room full of amenities. We are the largest dealer in the Northeast USA for both new and certified pre-owned, and carry the biggest selection as well. Our prices are always the most competitive! "WE WILL SATISFY YOU"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 12:00 AM
Tuesday 7:30 AM - 12:00 AM
Wednesday 7:30 AM - 12:00 AM
Thursday 7:30 AM - 12:00 AM
Friday 7:30 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,935 reviews
June 07, 2015
Awesome Experience! I was recently in a bad car accident, needless to say, I wasn't excited about getting a new car but the experience at Westbury was honestly the best I I was recently in a bad car accident, needless to say, I wasn't excited about getting a new car but the experience at Westbury was honestly the best I've ever had! Miles Colon is knowledgable, easy going, anticipated my needs and went above and beyond to meet them. He made my experience fun and the car that I got exceeded my expectations. I will definitely be a long time customer! Thanks Again Miles! More
by Msch9590
Employees Worked With
Miles Colon
June 07, 2015
STEVEN PETROWSKI IS A ROCK STAR Going there from now on. Thank you again. Would recommend highly. Convenient Saturday hours and close to home. The place is nice and clean much better Going there from now on. Thank you again. Would recommend highly. Convenient Saturday hours and close to home. The place is nice and clean much better than other service places I've seen. More
by Michelle from Bethpage
June 07, 2015
leased a jeep chrokee it was the most rewarding and satisfying task I ever has, nothing could have been finer, staff , recep[tion and service was of the finest caliber. it was the most rewarding and satisfying task I ever has, nothing could have been finer, staff , recep[tion and service was of the finest caliber. More
by redhead
Employees Worked With
Keith Donnelly
June 05, 2015
Great Personalized Service Stephen Petrowski was a pleasure to work with. He always expedited my service and ensured my safety. He even calls to follow up after service is compl Stephen Petrowski was a pleasure to work with. He always expedited my service and ensured my safety. He even calls to follow up after service is complete. I have never experienced this level of service from any dealer ever before. I highly recommend this dealership. Thank you Stephen from Ava and I. More
by CDV722
Employees Worked With
Tim Doyle
June 05, 2015
worst dealership We came to Westbury because of the years of great service our family and friends have received from them. We are the last of them to EVER get another We came to Westbury because of the years of great service our family and friends have received from them. We are the last of them to EVER get another vehicle from here. They have the worst customer service we've ever experienced. They are not about making sure the customer is happy. Everything is to their convenience. They return phone calls at the end of the day so the problem continues to the following day. Normally, when you KNOW a customer is having a problem you would think the dealership and employees would like to rectify the problem. NO they let the problem linger for about a month. We are still not done nor satisfied with our purchase. At pickup, we were told they owed us a floor mat. Evidently, they must be manufacturing a new one because a month later, we still have not gotten a replacement. The truck was not properly detailed and compound was left on the car. NO new detail. They sold us and we paid for a factory backup camera but received aftermarket camera without telling us it was not going to be factory. The camera doesn't ever work correctly. Still waiting for this to be resolved. After the sale was made and they got their money, they no longer care about the customer. With all the cars we've bought and our family has bought, there is always a survey that comes out. Surprisingly, Westbury Ram has NOT sent us a survey. I guess they only want positive ratings back. They know that is NOT happening with us. We are still having issuing with the dealership and if they are not resolved REAL SOON you can all see them on News12. I will be contacting them to get the word out. This is absurd that it has to go this far. If you want a childish experience with lie after lie after lie this is your place!!!!! Dodge should be ashamed to have these morons represent them wish there was a no star option More
by highly dissatisfied customer
June 04, 2015
2 Smooth Transactions in 1 Day! :D This is my 3rd jeep and I was always happy with the great service of all the people involved in owning my past 2 trucks. Owning my jeeps was a wonder This is my 3rd jeep and I was always happy with the great service of all the people involved in owning my past 2 trucks. Owning my jeeps was a wonderful experience from beginning to end and because I was so satisfied, I returned to Westbury Chrysler for a 2015 Grand Cherokee Limited 4x4 and a Cherokee Limited 4x4 for my daughter for her graduation! We all want our kids to be in a safe car and I am confident that she is. Thanks to Joe Seplow. He was an efficient salesman who made this another great experience and worked with me and my daughter to fully explain everything with patience. We are both extremely satisfied and I am happy to be back in a Jeep. Mr. Seplow set us up with our blue tooth connection for our cell phones and explained how everything worked. The Grand Cherokee has improved tremendously with the latest technology and attractive design. We are both extremely satisfied. :D :D More
by DealRater44
Employees Worked With
Ralph Benfatto, Joseph Seplow
June 03, 2015
Best Car Dealership I have ever worked with My family has gotten three cars/trucks from Westbury Jeep and everyone is a pleasure to work with. None of the workers have ever been pushy or deceitf My family has gotten three cars/trucks from Westbury Jeep and everyone is a pleasure to work with. None of the workers have ever been pushy or deceitful and they always give off the vibe that they care. I have worked with Jeff Freeman, Joe Gillespie and Joe Conrad and have nothing but praise for them all. If you are looking for an honest worker and a great deal than don't bother going anywhere else. More
by Rcorrado
Employees Worked With
Jeff Freeman
June 02, 2015
Jeep Liberty purchase I was very pleased with the service, when I visited the dealership. Hassan was a pleasant change from some other salesman we encountered at other deal I was very pleased with the service, when I visited the dealership. Hassan was a pleasant change from some other salesman we encountered at other dealerships, he was a gentlemen with a very respectful approach. I hope his demeanor will be contagious and the other salesman will learn from him. I will recommend your dealership with clear direction to seek out Hassan when looking to purchase. Thank you for a wonderful experience. More
by TylerR
May 31, 2015
Sales staff was great, receptionist HORRIBLE Hasan was great to work with. The wait to see a sales person was long, receptionist told me wait time that was unrealistic. Originally, they had told Hasan was great to work with. The wait to see a sales person was long, receptionist told me wait time that was unrealistic. Originally, they had told me it would be a half hour wait...1.5 hours later, I was finally seen by Hasan (only because i had complained in front of a new customer that i had been waiting over an hour when i overheard the receptionist say to that person it would be a half hour.) Receptionist is horrible, no value of other peoples times...be honest if there is al on wait, our time is just as valuable as the sales staff. More
by mets
May 29, 2015
Great Salesman My husband and I recently purchased a Jeep from this delearship. We were more than satisfied with the services provided by Bolivar Valarezo, sales con My husband and I recently purchased a Jeep from this delearship. We were more than satisfied with the services provided by Bolivar Valarezo, sales consultant. He was kind, professional and fair when working out a fair price for our Jeep. He even came in on his day off to accommodate our busy schedules for vehicle pick up. It certainly makes a difference when people go above abd beyond to make you feel comfortable when making a big purchase. I would certainly recommend this dealership to anyone. More
by jcaridi
Employees Worked With
Bolivar Valarezo
